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Jetwing St. Andrew's

4.5 star property
Luxury hotel in Nuwara Eliya with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Jetwing St. Andrew's

Extra beds
Exterior
Lounge
Restaurant
Interior

Reviews

7.4 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • 24/7 front desk
  • Free WiFi
  • Free parking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Lobby fireplace
  • Self-serve laundry
  • Picnic area
  • Barbecue grills

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
The price is CA $281
CA $365 total
includes taxes & fees
Dec 29 - Dec 30

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Gem Suit

Gem Suit

Gem Suit

Highlights

Heating
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Bidet
Hair dryer
  • 43 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Heritage Suite

Heritage Suite

Heritage Suite

Highlights

Heating
Free cribs/infant beds
Minibar (some free items)
LCD TV
3 bedrooms
Premium bedding
Blackout drapes/curtains
Bidet
  • 40 sq m
  • Hill view
  • Sleeps 3
  • 1 Double Bed

Heritage Superior

Highlights

Heating
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Bidet
Hair dryer
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Attic

Deluxe Attic | View from room

Deluxe Attic

Highlights

Heating
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Bidet
Hair dryer
  • 43 sq m
  • Hill view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | View from room

Superior Room

Highlights

Heating
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Bidet
Hair dryer
  • 30 sq m
  • Hill view
  • Sleeps 3
  • 1 Queen Bed

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Lobby

Grand Hotel

Pool
Spa
Free parking
Free WiFi
8.8 out of 10, Excellent, (170)
The price is CA $329
CA $431 total
includes taxes & fees
Jan 6 - 7 Jan 2025
Grand Hotel
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About the area

Map
No. 10, St. Andrew's Drive, Nuwara Eliya, 22200

What's nearby

  • Nuwara Eliya Golf Club - 10 min walk - 0.9 km
  • Assemblies of God Church Nuwara Eliya - 3 min drive - 1.6 km
  • Lake Gregory - 5 min drive - 3.0 km
  • Pedro Tea Factory - 7 min drive - 4.5 km
  • Lover's Leap Waterfall - 7 min drive - 4.0 km

Getting around

  • Bandaranaike Intl. Airport (CMB) - 61.6 miles/99.1 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Ambal's Hotel - ‬8 min walk
  • ‪De Silva Foods - ‬8 min walk
  • ‪Grand Indian Restaurant - ‬18 min walk
  • ‪Pizza Hut - ‬3 min drive
  • ‪Milano Restaurant - ‬8 min walk

About this property

Jetwing St. Andrew's

Enjoy your visit to Nuwara Eliya with a stay at Jetwing St. Andrew's. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Other highlights at this luxurious hotel include a terrace and a garden.

Languages

English

At a glance

Hotel size

  • 56 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: anytime
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This is a designated quarantine hotel. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival.
  • For more details, please contact the property using the information on the booking confirmation
  • This is a certified Sri Lanka Tourism Level 1 property. Sri Lanka Tourism Level 1 is a health and safety certification issued by the Sri Lanka Tourism Development Authority.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

What to do

  • Pool table
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Old Course - Onsite restaurant.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately LKR 6000 for adults and LKR 3000 for children
  • Airport shuttle service is offered for an extra charge of LKR 21500 per room (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for LKR 2400.0 per night

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees apply to children for meals. Children ages 5-11 are charged 50% of the meal rate when sharing existing bedding.

Also known as

Jetwing St. Andrew's
Jetwing St. Andrew's Hotel
Jetwing St. Andrew's Hotel
Jetwing St. Andrew's Nuwara Eliya
Jetwing St. Andrew's Hotel Nuwara Eliya

Frequently asked questions

Does Jetwing St. Andrew's offer free cancellation for a full refund?
Yes, Jetwing St. Andrew's does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Jetwing St. Andrew's?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Jetwing St. Andrew's?
Yes, there's free self parking. Parking spots may be limited. Free RV/bus/truck parking is available.
Is airport shuttle service offered by Jetwing St. Andrew's?
Yes, an airport shuttle is available. The charge is LKR 21500 per room one-way.
What are the check-in and check-out times at Jetwing St. Andrew's?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Jetwing St. Andrew's and nearby?
Have fun with nearby activities like hiking and horseback riding, and practice your swing on the nearby golf course. Enjoy amenities like a picnic area and a garden.
Are there restaurants at or near Jetwing St. Andrew's?
Yes, there's an onsite restaurant, Old Course.
What's the area around Jetwing St. Andrew's like?
Jetwing St. Andrew's is a short 10-minute walk from Nuwara Eliya Golf Club and 10 minutes' walk from Victoria Park.

Jetwing St. Andrew's Reviews

Reviews

7.4

Good

7.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Dick, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Anuki, 1-night family trip
Verified Expedia guest review

4/10 Fair

The staff were extremely slow and never listened. Multiple occasions where I ordered something from room service or in the bar, and then had to chase staff 40 minutes later. It was easier to go to reception and get it myself. I tried organising a taxi for when I checked out the next day - reception staff were incapable. Very disappointing.
Ben, 2-night romance trip
Verified Expedia guest review

4/10 Fair

The location is a good spot. Apart from the porter who handled the baggage, staff were indifferent during the stay. This was especially noticed during the breakfast dining time. They lacked the attentiveness and friendliness to customers. Also good portion of the staff had very limited to limited English language for speaking
Pradeepan, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great hotel in general, bathrooms and diner could be improved.
Arnoul, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Pushpavaly, 2-night trip
Verified Hotels.com guest review

6/10 Good

Lovely setting but very dated.
All the staff were very helpful, friendly and professional. But the hotel itself needs some serious renovation. The bathroom looks like its from the last century, the white tiles are yellow and the ceiling is mouldy. Such a shame a hotel with rich history (yes there's a whole display of it in the foyer) has fallen into its current state.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Elegant and comfortable stay
Hi lovely colonial hotel just outside the town. We had one of the basic rooms but it was very comfortable and spacious - Lots of staff on hand We eat the restaurant both night and the food was average not particularly to my taste There are two bars and both had lovely roaring fires in the evening which was very nice to sit and have a cocktail by
D, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stay was great! They were extremely professional and the hotel itself is beautiful!
Lane, 2-night trip
Verified Hotels.com guest review

6/10 Good

Tanja, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Ebookers guest review

6/10 Good

Lovely property. and excellent staff. However very thin ceilings and walls. Suggest you always stay on the top floor as the ground floor is incredibly noisey with the sound from the occupants above
2-night romance trip
Verified Wotif guest review

6/10 Good

Large rooms, nicely maintained. Good location close enough for a nice stroll through town. WiFi is terrible, very slow making it rather impossible to get work done. Overall not bad at all.
Ben, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

10/10 Exceptional

An old colonial building with lots of character and very helpful staff. Beautiful!
1-night trip with friends
Verified Expedia guest review

8/10 Very good

Good but room had some smell n carpet was little dirty
Khatija, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Buffet is disappointing. Not much of a selection. Restaurant staffs bit grumpy. Except just one waiter. Not worth the money.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

This hotel is absolutely beautiful! The staff were great and very helpful. The rooms are great, however they are a little dated. All of the staff were very helpful. The food was good as was the high tea in the salon. My only suggestion would be that the hotel do more to control the temperature of their wine. The hotel has a beautiful walk in wine cellar, but I think it is too warm for the wine.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Catherine, 1-night romance trip
Verified Hotels.com guest review

2/10 Poor

Avoid
The shower has no raiser or divider so the floor area gets soaked . They offered a car & driver services saying I would have the best and be protected and their driver took me north instead of my destination in the south and dropped me in a place i did not want to be ! The refunded the trip cost but refused to refund my two nights hotel reservation at my prescribed destination ! I am still out the money !
1-night trip
Verified Hotels.com guest review

6/10 Good

Liked the billiards table,the gardens,the b at area
4-night romance trip
Verified Wotif guest review

8/10 Very good

A decent pick in Nuwara Eliya
We stayed for 2 nights at Jetwing St Andrew's and overall were happy with our stay. We were upgraded on arrival to a large room, with a huge comfortable bed. The hotel itself is old and you feel a great sense of history. The bar is a great place to relax with a roaring fire and great tunes being played. There is an extensive buffet dinner offered every night which is reasonably price but there are plenty of dining options elsewhere in town. The gardens of the hotel are lovely but quite small, but even so you can spend some time enjoying them. The hotel offers bird and frog tours with their resident naturist. The staff on the whole are good and helpful. We did have a problem in that they forgot to pack us breakfast for our early morning trip to Horton Plains. This was incredibly frustrating as we said it's fine not to have food, that we did not want it as we were in a hurry and asked just to be provide with some bananas. We waited 15 minutes for the bananas to find a whole packed lunch provided which we stated at least 3 times that we didn't want. As a result we missed the sunrise that we had got up for and also the unobscured view from Horton Plains which was our whole reason for staying at the hotel! The duty manager was just not listening and more concerned about providing what he was supposed to than what the customer wanted! The location of the hotel is a bit of a walk into town if you are venturing out but you can cheaply get a tuk tuk.
Hannah, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing
Exceptional stay and an amazing hotel.
WILLIAM, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

BED BUGS !!! My daughter and I stayed 2 nights at the Jetwing St. Andrew's. The Hotel is well located and has lovely common rooms (bar with fireplace, pool room, etc), however, the room itself was very noisy (could distinctly hear the neighbours and the people walking on the floor above), the bathroom was completely unpractical with water from the shower splashing everywhere and not even a small place to put a toiletry bag and, last but nor least, the beg had bugs. I got my my body covered with bites. Luckily my daughter was sleeping in another bed and wasn't affected. Despite assurance from the manager that I'll receive a partial refund in compensation, nothing happened. Big disappointment... PS: the bed bug bites are quite itchy and take about 2 weeks to disappear completely...
2-night trip
Verified Expedia guest review