Hotel Santika Premiere Malang

4.0 star property
Hotel with outdoor pool, near Alun-Alun Kota

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your current months are December, 2024 and January, 2025.
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January 2025

Photo gallery for Hotel Santika Premiere Malang

Outdoor pool
Property grounds
Deluxe Room, 2 Single Beds
Lobby sitting area
 Executive Suite Room, 1 King Bed

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Airport transfer
  • Pool
  • Non-smoking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Fitness center
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Children stay free
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

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About the area

Map
Jl. Letjen Sutoyo No. 79, Malang, East Java, 65141

What's nearby

  • Alun-Alun Kota - 4 min drive
  • MOG Mall Olympic Garden - 5 min drive
  • Brawijaya University - 6 min drive
  • Malang Town Square - 8 min drive
  • GOR Ken Arok - 9 min drive

Getting around

  • Malang (MLG-Abdul Rachman Saleh) - 27 min drive
  • Surabaya (SUB-Juanda) - 90 min drive
  • Malang Train Station - 8 min drive
  • Pakisaji Station - 14 min drive
  • Kepanjen Station - 21 min drive
  • Blimbing Station - 29 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Gang Djangkrik Restaurant - ‬3 min walk
  • ‪Bakso President Malang - ‬9 min walk
  • ‪Kedai Mie Sutoyo - ‬4 min walk
  • ‪Kopi Janji Jiwa - ‬8 min walk
  • ‪Teratai Restaurant - ‬6 min walk

About this property

Hotel Santika Premiere Malang

When visiting Malang, Hotel Santika Premiere Malang is a great choice to consider. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in massages, body scrubs, or body treatments. An outdoor pool, a bar/lounge, and a fitness center are other features. Fellow travelers say good things about the overall property condition.

Languages

English, Indonesian

At a glance

Hotel size

  • 112 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age: 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Built in 2004
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Handrails in stairways
  • Wheelchairs available on site
  • Doorbell and phone notification

Room amenities

Be entertained

  • LCD television
  • Cable/satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of IDR 250000 per vehicle (one-way)

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Santika Premiere Malang
Santika Premiere Malang

Frequently asked questions

Is there a pool at Hotel Santika Premiere Malang?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Santika Premiere Malang?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Santika Premiere Malang?
Yes, there's free self parking. Electric vehicle charging is available.
Is airport shuttle service offered by Hotel Santika Premiere Malang?
Yes, an airport shuttle is available. The charge is IDR 250000 per vehicle one-way.
What are the check-in and check-out times at Hotel Santika Premiere Malang?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Santika Premiere Malang and nearby?
Hotel Santika Premiere Malang has an outdoor pool and a fitness center, as well as a garden.
Are there restaurants at or near Hotel Santika Premiere Malang?
Yes, there's an onsite restaurant.
What's the area around Hotel Santika Premiere Malang like?
Hotel Santika Premiere Malang is in the heart of Malang, a short 13-minute walk from Lavalette General Hospital.

Hotel Santika Premiere Malang Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

I had a delightful experience at this hotel. The accommodations were superb, offering great value for money. The service provided was excellent, and I would certainly choose to stay here again in the future. However, I cannot recommend the spa service based on my personal experience; during my massage, I requested it to be stopped after just 10 minutes due to an unsatisfactory experience.
3-night trip
Verified Hotels.com guest review

8/10 Very good

Jackie Chu, 2-night trip
Verified Expedia guest review

10/10 Exceptional

A lot of hotel for the price. We had a family room with an upstairs mezzanine bedroom which was clean and great for a family of four. Pool, bar and restaurant were all good. Breakfast was one of the best buffets I have seen - so much choice it was impossible to try everything. Staff were very helpful and friendly - always greeted us with a smile and a 'hello'.
Verified Expedia guest review

6/10 Good

Supriya, 1-night trip
Verified Expedia guest review

8/10 Very good

Hotel staff friendly, overall was very nice stay
Diah, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Aprilia, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Yuki, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

FERRY UNTUNG, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Sudrazat, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Sudrazat, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Good value for family stay
We recently stayed in a family room at the Hotel Santika Premiere Malang. The two-level room was spacious and the kids enjoyed sleeping in the twin beds in the upstairs loft area. The breakfast was very good, as was the overall customer service and attentiveness. We would stay here again!
Symantha, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Hotel with great Staff
Excellent hotel with warm friendly staff. Wide variety of buffet breakfast choices. Amenities are in tip tip condition. Location maybe not so central but Grab and Gojek transport services are very easy to get and very cheap. Overall this will be our hotel to go to when we visit Malang again.
Mohamad, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

it’s Santika
everywhere you stay at Santika Hotel, you’ll always get the same best servic
2-night family trip
Verified Hotels.com guest review

8/10 Very good

A very comfortable and pleasant stay.
We have enjoyed our stay and very good and wide spread of local food for the breakfast buffet. Highly recommended and would definitely like to stay again if we ever return. A pity we did not have time to enjoy the simming pool.
Carol, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

3-night trip
Verified Expedia guest review

8/10 Very good

Nice hotel layout. The sense of arrival, the seating area, the view toward the pool...the bathrooms of the rooms must be upgraded. Overall pleasant stay. Also they should maybe have a wine list, minimal but at least some options. Only beer at this hotel.
Alexis, 4-night family trip
Verified Expedia guest review

8/10 Very good

Close to down town. Good reputation and well managed. Been a regular customer since 2007.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Awesome hotel
Amazing!!!
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Management Staff take care to the guests and was really helpfull
3-night trip
Verified Expedia guest review

10/10 Exceptional

Fabulous for Malang
Wonderful staff and hotel. Ideal location for central Malang and huge choice at Breakfast. Bedroom large (maybe could do with a bit more character- a picture or two!) but very clean. Will deffo return!
Matthew, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

Benjie, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Good.
Check in good and quick. Room is clean
Fransiskus, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Probably the best hotel in Malang
This must be probably best hotel in Malang. Great service, they allowed early check-in, clean rooms, rich and tasty breakfasts, pool with relaxing area around it. Wi-fi connection also good. If I ever go Malang again, Santika Premiere is my first choice!
Martin, 1-night trip
Verified Hotels.com guest review

6/10 Good

POOR SERVICE AND ATTITUDE - SANTIKA PREMIER MALANG
Upon arrival the FO agents did not ask for my credit card. So when I went to the restaurant I was asked to pay cash. FO agent did not follow standard SOP. In the restaurant during dinner for my wife and I my food came earlier and my wife food came 30 minutes later. Apparently the staff forgotten about my wife's food. The staff apologised and we left to our room. The waiter later came to our room to apologised and offered fresh fruits to compensate for their poor service. We refused because their service was sloppy and they need to be properly trained. The service staff attitudes including the FO staff need to be checked. Shame on the GM and management of Santika. The next morning we had breakfast later and I saw the restaurant staff having food from the buffet counter and left the insert empty. How can Santika has poor management of the service and staff.
Verified Hotels.com guest review