10/10 Exceptional
Diana
Feb 17, 2026Room was clean and staff was wonderful.
Empress Hotel
Hotel within easy reach of Bourbon Street
Choose dates to view prices
Empress Hotel offers a great location, putting you within a 15-minute walk of Bourbon Street and Mississippi River. You'll have free perks like WiFi and self parking. Also, Canal Street and Caesars New Orleans Casino are just a 5-minute drive away. Public transportation is just a short walk: North Rampart at Ursulines Stop is 4 minutes and North Rampart at Esplanade Stop is 7 minutes.
4.4
Popular amenities
- Pet friendly
- Free parking
- Free WiFi
- 24/7 front desk
Main amenities (4)
- Housekeeping (on request)
- 24-hour front desk
- Garden
- Vending machine
Room options
Check availability for these dates
Standard Double Room
- 1 bedroom
- Sleeps 2
- 1 Double Bed
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About the area
1317 Ursulines Ave, New Orleans, LA, 70116
What's nearby
- Bourbon Street - 8 min walk - 0.7 km
- Royal Street - 10 min walk - 0.9 km
- Mardi Gras - 13 min walk - 1.1 km
- Saenger Theatre - 15 min walk - 1.3 km
- Jackson Square - 15 min walk - 1.3 km
Getting around
- Louis Armstrong New Orleans Intl. Airport (MSY) - 22 min drive
- New Orleans Union Passenger Terminal - 10 min drive
- North Rampart at Ursulines Stop - 4 min walk
- North Rampart at Esplanade Stop - 7 min walk
- Saint Claude at Pauger Stop - 12 min walk
Restaurants
- Manchu Food Store - 8 min walk
- Lost Coyote - 8 min walk
- Holy Diver - 9 min walk
- Port of Call - 10 min walk
- Poor Boys - 9 min walk
About this property
Empress Hotel
- Empress Hotel offers a great location, putting you within a 15-minute walk of Bourbon Street and Mississippi River. You'll have free perks like WiFi and self parking. Also, Canal Street and Caesars New Orleans Casino are just a 5-minute drive away. Public transportation is just a short walk: North Rampart at Ursulines Stop is 4 minutes and North Rampart at Esplanade Stop is 7 minutes.
At a glance
Hotel size
- 36 rooms
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: anytime
- Minimum check-in age: 18
- Check-out time is 11:00 AM
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Pets
- Pets stay free
- Service animals welcome
- Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation*
- Pets must be supervised
Internet
- Free WiFi in public areas
- Free WiFi in rooms (speed: 50+ Mbps)
Parking
- Free uncovered onsite self parking
Other information
- Designated smoking areas
Property amenities
Services
- 24-hour front desk
Facilities
- Garden
Accessibility
- Wheelchair accessible
- Wheelchair-accessible registration desk
- Upper floors accessible by stairs only
Room amenities
Be entertained
- Television
Stay connected
- Free WiFi (speed of 50+ Mbps)
More
- Housekeeping on request
Fees & policies
Refundable deposits
- Deposit: USD 60.00 per accommodation, per stay
Pets
- Service animals exempt from fees
- Pet deposit: USD 20.00 per stay
Policies
Extra-person charges may apply and vary depending on property policy.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Discover
Frequently asked questions
Are pets allowed at Empress Hotel?
Yes, pets stay free. A deposit of USD 20.00 per stay is required. Service animals are exempt from fees.
Is parking offered on site at Empress Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Empress Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
Is there an onsite casino at Empress Hotel?
No, this hotel doesn't have a casino, but Caesars New Orleans Casino (3-min drive) and Fair Grounds Race Course (3-min drive) are both nearby.
What is there to do at Empress Hotel and nearby?
Empress Hotel has a garden.
What's the area around Empress Hotel like?
Empress Hotel is a short 4-minute walk from North Rampart at Ursulines Stop and 8 minutes' walk from Bourbon Street.
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Empress Hotel Reviews
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
4.4
Cleanliness
3.4
Amenities
6.0
Staff & service
4.0
Property conditions & facilities
6/10 Good
Candelaria M
Jun 7, 2026The reason it’s priced low is because of the condition of the hotel. The staff were very nice, WiFi was spotty but that’s in most hotels and if your in NOLA you are not in the hotel much anyways besides to sleep so this provided exactly that. I traveled solo and had no issues. Do not stay here if you are expecting luxury.
2/10 Poor
Luca
Jul 2, 2026I wasn’t planning to leave a review because there are already plenty of comments describing this hotel, and they are accurate. I only chose to stay here because I needed a place to sleep for two nights and knew I would barely spend any time at the hotel. Since it was much cheaper than the other options, I accepted that it wouldn’t be a great experience.
The hotel was pretty much exactly what I expected—quite bad—but the lower price was the only real benefit. That’s why I was extremely frustrated when they refused to return my security deposit. I followed all the rules, didn’t damage anything, and spent as little time at the property as possible.
I called the hotel multiple times and spoke with several employees. Each time, I was told they would mail me a check for my deposit. It’s now been more than three weeks, and I still haven’t received anything. At this point, I’ve given up on getting my money back, so I’m leaving this review because it’s the only way I can share my experience and warn other guests.
8/10 Very good
Carl
Apr 27, 2026Adequate room but no hot water, good location, no in room coffee but can get it on the front balcony....i would stay here again!
10/10 Exceptional
Letitia
Mar 25, 2026A bit outdated design but very clean.
2/10 Poor
Jenelle
Apr 26, 2026Needed a last minute place. I wouldn’t recommend. Pretty ick, awful bed, gross bedding. You have to leave your key with the hotel each time you leave. Staff were nice.
2/10 Poor
Loyda
Apr 20, 2026Horrible place and staff. It’s old, smelly and dirty. If I could give it a zero I would. DO NOT STAY THERE!!!!
2/10 Poor
Glenn
Apr 18, 2026Probably the most horrible hotel experience ever. Just… don’t.
8/10 Very good
Rhonda
Mar 30, 2026Yes
8/10 Very good
Jessica
Feb 24, 2026Tv didn’t work and the sink had a major leak with a bucket underneath but it was quiet and safe for the most part. The balcony was a great relaxation spot and I was there for 2 days enjoying the city so I wasn’t too picky. Oh and 25 cent for a bucket of ice when I paid $300 to stay there was a little crazy to me but overall a nice laid back visit.
2/10 Poor
Caroline
Feb 23, 2026The room was disgusting, my bed was in a plastic bag to cover stains ig, the floor was broken and the shower drain was clogged whit hair and other gross stuff
2/10 Poor
Timothy
Feb 20, 2026There was no hot water for my entire stay. They also have a guest policy where I was forced to pay additional fees anytime I had someone in my room. Worst experience I’ve had.
2/10 Poor
University
Apr 2, 2026Room was dingy and the bathroom door was rotting away. The door to the room was about as thin as cardboard. The WiFi signal was decent. I had to wait 10 minutes at the front desk before anybody even came by to check me in. I know that happened to somebody else because when I was trying to sleep in the next morning, somebody at the front desk was shouting “HELLO…?” for like 30 minutes straight. I was frequently woken up by loud conversations people were having in the front lobby because the walls and doors were so thin and the people were so loud. These loud drunken conversations continued from midnight till about 5:45 am. The only good thing about this place is that it offers a cheap stay really close to the French Quarter but unless I was dirt poor and desperate I’ll never go back here again.
2/10 Poor
Tapendra
Apr 4, 2026This was honestly the worst stay I’ve had. The entire place smelled like smoke, from the front desk all the way to the room, and the bed was in really poor condition.
I’ll be honest, I didn’t realize my checkout time and that part was my mistake. But they packed up and removed all my belongings without informing me. When I came back, I explained it was unintentional, offered to pay, and asked if I could extend my stay. Instead, they kept my $60 deposit, asked for another deposit with higher rent, and even charged me just to get my own belongings back. I chose to leave.
I had to book another hotel last minute, which cost more, but it was a relief to get out of there.
What really upset me was that my MacBook charging brick and skincare items were missing. The new front desk staff member did try to help, but when I calmly brought it up, Ms. Brooke became defensive and said everything had been packed. I checked multiple times and only found the cords. I even opened my suitcase at the front desk to show I wasn’t making this up.
I ended up taking a total loss of $128. This was a genuinely frustrating experience, and I wouldn’t stay here again.
8/10 Very good
cameron
Apr 20, 20262/10 Poor
Tina
Mar 23, 20264/10 Fair
Adam
Mar 21, 20264/10 Fair
Reginald
Mar 16, 20262/10 Poor
Younha
Jan 25, 2026Keep exploring
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