HOTEL QALASAYA

3.5 star property
City-center hotel, steps from Puno Plaza de Armas

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HOTEL QALASAYA

32-inch flat-screen TV with cable channels, TV
Romantic Studio Suite | Private kitchen
Exterior
32-inch flat-screen TV with cable channels, TV
Standard Twin Room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Free parking
  • Non-smoking
  • Laundry facilities
  • 24/7 front desk
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Room service
  • Business center
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
  • Banquet hall

Feel at home (6)

  • Private bathroom
  • Living room
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Free self parking
The price is CA $69
CA $76 total
includes taxes & fees
Dec 21 - Dec 22

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Twin Room

Highlights

Flat-screen TV
Renovated in 2014
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
Living room
In-room safe
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

Highlights

Flat-screen TV
Renovated in 2014
Private bathroom
Hair dryer
Minibar
Cable channels
Daily housekeeping
Living room
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Romantic Studio Suite

Highlights

Separate dining area
Kitchenette
Flat-screen TV
Renovated in 2014
Private bathroom
Jetted bathtub
Hair dryer
Shower/tub combination
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

Economy Quadruple Room

Highlights

Flat-screen TV
Renovated in 2014
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
Living room
In-room safe
  • Sleeps 4
  • 2 Double Beds OR 1 Twin Bed

Executive Studio Suite

Highlights

Kitchenette
Flat-screen TV
Renovated in 2014
Private bathroom
Jetted bathtub
Hair dryer
Shower/tub combination
Microwave
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Jr Grau 240, Puno, PUNO, 0051

What's nearby

  • Puno Plaza de Armas - 2 min walk
  • Pine Park - 2 min walk
  • Puno Cathedral - 3 min walk
  • Puno Central Market - 4 min walk
  • Puno Port - 2 min drive

Getting around

  • Juliaca (JUL-Inca Manco Capac Intl.) - 74 min drive
  • Puno Station - 8 min walk
  • Paucarcolla Station - 28 min drive

Restaurants

  • ‪La Casona - ‬1 min walk
  • ‪Mojsa Restaurant - ‬2 min walk
  • ‪La Casa del Corregidor - ‬2 min walk
  • ‪Tulipans Restaurant & Pizzeria - ‬1 min walk
  • ‪La Hacienda Restaurant - ‬1 min walk

About this property

HOTEL QALASAYA

HOTEL QALASAYA puts you just a 5-minute drive from Lake Titicaca. Free perks include WiFi, self parking, and buffet breakfast daily between 6:00 AM and 9 AM.

Languages

English, Spanish

At a glance

Hotel size

  • 35 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in start time: 1:00 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–9 AM
  • Room service (limited hours)

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Banquet hall

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

Children & extra beds

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20364122242

Also known as

Hotel Qalasaya
Hotel Qalasaya Puno
Qalasaya
Qalasaya Puno
HOTEL QALASAYA Puno
HOTEL QALASAYA Hotel
HOTEL QALASAYA Hotel Puno
Hotel Qalasaya by DOT Tradition
Hotel Qalasaya by Prima Collection

Frequently asked questions

Does HOTEL QALASAYA offer free cancellation for a full refund?
Yes, HOTEL QALASAYA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at HOTEL QALASAYA?
Sorry, pets aren't allowed.
Is parking offered on site at HOTEL QALASAYA?
Yes, there's free self parking.
What are the check-in and check-out times at HOTEL QALASAYA?
Check-in start time: 1:00 PM; Check-in end time: anytime. Check-out time is 10 AM.
What is there to do at HOTEL QALASAYA and nearby?
Recommended spots to visit include Casa del Corregidor (2-min walk) and Puno Plaza de Armas (2-min walk), along with Puno Cathedral (3-min walk) and Puno Central Market (4-min walk).
What's the area around HOTEL QALASAYA like?
HOTEL QALASAYA is in the heart of Puno, a short 8-minute walk from Puno Station and 2 minutes' walk from Puno Plaza de Armas.

HOTEL QALASAYA Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

The Hotel Qalasaya is a unique modern hotel tower in the heart of bustling Puno, just off the main pedestrian boulevard. The room was clean and modern, with an excellent shower.
Kevin, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

All the staff were great, especially Stephanie. The rooms were super nice and spacious. Yummy breakfast and close to the main square. Will definitely be back.
Roger, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff at the front desk were wonderful, friendly and helpful. The beds were comfortable, the rooms warm and the water hot. The location can not be better, walking distance to Plaza de Armas. The view from the restaurant looks over the Lake and the city. Terrific buffet breakfast. Highly recommended!
Julie, 2-night trip
Verified Expedia guest review

10/10 Exceptional

One day in Puno.
Got to the hotel at 6 am and the attendant was not in the lobby. I had to ring the bell several times. He finally showed up 15 minutes later. I had just arrived from an over night bus ride where my husband and i had gotten no sleep so we were a little cranky. Receptionist allowed us to check in early at a cost of 24 dollars extra. Nice hot tea in lobby was appreciated. Beautiful breakfast on the 10th floor with breathtaking views of the city
Judith, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

The staff were extremely helpful and friendly. The only disappointment was that the elevator stopped working the evening we checked in. And being on the ninth floor, it made it tough to come and go freely for our stay.
James, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great option in Puno
Great hotel, located very close to the main plaza in Puno. Lots of shops and restaurants close by. The rooms are very nice and quite spacious. Breakfast is very good and the restaurant on the 10th floor provides nice views of the city and Lake Titicaca. Staff are very friendly and helpful.
Rebecca, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Experiencia desagradable.
No fue nada agradable. Para empezar no estaba abierto cuando llegamos, estuvimos tocando el timbre por casi 10 minutos. Para poder tomar un baño, tuve que esperar en el baño más de 15 minutos con el agua corriendo esperando a que saliera agua caliente. Hablé a recepción para preguntar y no me contestaron mi llamada. Unos minutos después me regresaron la llamada y me dijeron que tenía que esperar de 25 a 30 minutos corriendo el agua para que saliera caliente.
Lourdes Ivalanny, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Great room (big and amazingly comfortable bed!)and service overall... the breakfast was the only downside (not ready on time and really poor choice).
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Fa tastic hotel. Great staff who were very helpful. Great breakfast. A short walk into town and about 10 minutes from Lake Titicaca. Highly recommended and fantastic value.
keith, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

Not a 4* hotel, not even a solid 3*
Run-down and tired rooms and interior, poor views unless you are at the very top floor and facing Titicacaca. Poor breakfast and unremarkable service.
Alexey, 1-night trip
Verified Hotels.com guest review

6/10 Good

good location but didn't have a great experience
The hotel was in a fantastic location. There is an amazing view from the top floor at sun rise. When I arrived, the staff could not find my reservation. They ended up giving me a room with two single rooms rather than a queen bed. The worst of all, I got stuck in the lift between two floors in the basement for 10 mins. The hotel offered me a suite for the following night at 50% of a standard room rate.
1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Well located but over priced
Location is good for festival, but the room, breakfast and service all below what you'd expect at this price
Matthew, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Convenient location and helpful staffs.
We booked two rooms and stayed for two nights. Overall experience was good and I would recommend this place. The good: Location is super convenient. Restaurants, shopping area, Plaza de Armas, all within walking distance. Staffs were very helpful. They don't all speak English, but they try everything they can to help and were super patient with my broken Spanish and communicatibg with me through Google translate. Not so good: We stayed at the rooms on 9th floor (with a view overlooking Lake Titicaca, which is super nice), the internet connection wasn't working most of the time. We had to reconnect every 5 mins or so, and the signal wasn't very good even when we were connected. We were there in mid Dec, and the locals were doing some pre-celebration for a festival in Feb, so there was a 3 Day parade over the weekend and the street was filled with people, music. I found it fun to watch but the friends travelling with us said the noise made it hard for them to fall asleep at night.
Yajie, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortabke hotel that is centrally located to the historic center. Staff were very friendly and helpful.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely spacious room, quiet, warm and comfortable. Great panoramic views from the restaurant.
Robert, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

It was an excellent experience. The staff is very professional and nice.
Carmen, 1-night trip
Verified Expedia guest review

8/10 Very good

Great view and location
Great view and location
Julien, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Lovely views, on 3rd floor shower very weak but great location.
Julls, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Elegant hotel with an excellent view of the city
My wife and I had an excellent experience in this hotel where all the staff are very welcoming and friendly. They took care of all our needs including our return to Juliaca airport. The hotel installations are very beautiful and clean and we really feel like at home. The hotel is right across the street of Lima st. where you can shop all your souvenirs from the trip. Titicaca lake is only 15 minutes from here but from the dinner room in the 10 th floor you can see this wonder of the Andes.
Gus, 2-night trip
Verified Expedia guest review

6/10 Good

Hotel Qalasaya
It was great location! However it was noisy at night. Hotel claimed this wad not the norm.
Verified Expedia guest review

8/10 Very good

Close to the tourist area with good view
The hotel was fine overall. Location was good as was the view. Breakfast was adequate. The hot was was plenty but it would change to scalding hot without warning. Children could be hurt. Adults need to jump into and out of the stream.
Verified Hotels.com guest review

10/10 Exceptional

Jewel in Puno
Qalasaya is probably one of the nicer hotels in Puno. It offers a great view from the downtown area over everything to see Lake Titicaca. It's probably not as nice as some of the ones on or in the Lake itself, but it offers a bit of Luxury while being close to the Plaza de Armas and the downtown. Nice and large rooms. The staff is very friendly and helpful also. recommend.
Verified Hotels.com guest review

6/10 Good

Great location but comes at a noise price
We stayed one night in a suite and one in a double bedroom. Suite was great, clean... Breakfast is really simple here. Hotel is ok, next to main square BUT there are two things you need to know! There's a bar upstairs which goes on and on the whole night/extremely loud music. Seen a guy at the reception wanting ti check out, because of the noise! We were on the 4th floor out of 10, so the noise wasn't that bad,but still heard the pounding! Other thing is that hotel staff isn't that helpful (reception) . So the best thing about this hotel is the suite for 3 persons!!!
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

Great & comfortable stay
We just came back from a stay at this hotel in April 2013 and it is very comfortable, clean with nice rooms, great lobby. We stayed with 9 year olds. Very nice service with hot cocoa tea in lobby. Breakfast was very nice. And we also had dinner in the restaurant one night and the waiter was very pleasant and nice. Overall a very comfortable hotel at a great price and I highly recommend this place.
Verified Hotels.com guest review