Surrounded by lush greenery, Heritage Park Pontypridd, Trademark Collection by Wyndham offers a tranquil retreat. Indulge in British cuisine at The Heritage Park restaurant, relax with a drink at the bar or get active in the gym. With free WiFi and helpful staff on hand to ensure your stay is nothing short of exceptional.
Reviews
7.87.8 out of 10
Good
Popular amenities
Bar
Gym
24/7 front desk
Non-smoking
Main amenities (11)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Fitness center
Room service
4 meeting rooms
24-hour front desk
Garden
Picnic area
Free newspapers in the lobby
Banquet hall
Feel at home (6)
Private bathroom
Garden
Daily housekeeping
Digital TV service
Free self parking
Free toiletries
The current price is CA $120
CA $120
CA $144 total
includes taxes & fees
Jun 5 - Jun 6
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Classic Room, 1 Twin Bed
Classic Room, 1 Twin Bed
Highlights
Heating
Flat-screen TV
Private bathroom
Free bottled water
Electric kettle
Digital channels
Daily housekeeping
Desk
Sleeps 1
1 Twin Bed
View all photos for Classic Room, 1 King Bed
Classic Room, 1 King Bed
Highlights
Heating
Flat-screen TV
Private bathroom
Free bottled water
Electric kettle
Digital channels
Daily housekeeping
Desk
Sleeps 2
1 King Bed
View all photos for Superior Double Room, 1 King Bed
Superior Double Room, 1 King Bed
Highlights
Heating
Flat-screen TV
Private bathroom
Free bottled water
Electric kettle
Digital channels
Daily housekeeping
Desk
Sleeps 3
1 King Bed
View all photos for Room, Accessible (Mobility)
Room, Accessible (Mobility)
Highlights
Heating
Flat-screen TV
Private bathroom
Free bottled water
Electric kettle
Digital channels
Daily housekeeping
Desk
Sleeps 2
1 King Bed
View all photos for Family Room, Multiple Beds (Classic)
Family Room, Multiple Beds (Classic)
Highlights
Heating
Flat-screen TV
Private bathroom
Free bottled water
Electric kettle
Digital channels
Daily housekeeping
Desk
Sleeps 4
1 King Bed and 1 Twin Bed
View all photos for Classic Twin Room, 2 Twin Beds
The Royal Mint Experience - 13 min drive - 11.2 km
Caerphilly Castle - 18 min drive - 17.9 km
Cardiff Castle - 27 min drive - 26.6 km
Principality Stadium - 27 min drive - 26.6 km
Getting around
Cardiff International Airport (CWL) - 52 min drive
Dinas Station - 5 min drive
Trehafod Station - 9 min walk
Porth Station - 17 min walk
Restaurants
Rheola Hotel - 3 min drive
KFC - 3 min drive
Thai Elephant - 3 min drive
Rhondda Hotel - 18 min walk
Colliers Arms - 15 min walk
About this property
Heritage Park Pontypridd, Trademark Collection by Wyndham
When visiting Pontypridd, Heritage Park Pontypridd, Trademark Collection by Wyndham is a great choice to consider. Guests can visit the fitness center for a workout or grab a bite to eat at The Heritage Park, which serves British cuisine and is open for lunch and dinner. A bar/lounge and a garden are other highlights. Fellow travelers say great things about the helpful staff.
Languages
English, Welsh
At a glance
DONE
Hotel size
43 rooms
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7 AM–9:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
What to do
Hiking/biking trails nearby
Horse riding nearby
Working away
4 meeting rooms
Services
24-hour front desk
Free newspapers in lobby
Facilities
Garden
Picnic area
Fitness center
Local culture & ecosystem education
At least 80% lighting from LEDs
Banquet hall
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Low-height counter/sink
Grab bar near toilet
Wheelchair-width doorways
Upper floors accessible by stairs only
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Heating
Electric kettle
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
Energy-saving switches
LED light bulbs
Recycling
Special features
Dining
The Heritage Park - This restaurant specializes in British cuisine and serves lunch, dinner, and light fare.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately GBP 10.00 per person
Policies
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Also known as
Heritage Park Pontypridd, Trademark Collection by Wyndham Hotel
Frequently asked questions
Does Heritage Park Pontypridd, Trademark Collection by Wyndham offer free cancellation for a full refund?
Yes, Heritage Park Pontypridd, Trademark Collection by Wyndham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Heritage Park Pontypridd, Trademark Collection by Wyndham?
Sorry, pets aren't allowed.
Is parking offered on site at Heritage Park Pontypridd, Trademark Collection by Wyndham?
Yes, there's free self parking.
What are the check-in and check-out times at Heritage Park Pontypridd, Trademark Collection by Wyndham?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Heritage Park Pontypridd, Trademark Collection by Wyndham and nearby?
Have fun with nearby activities like hiking and horseback riding. Enjoy amenities like a fitness center, a picnic area, and a garden.
Are there restaurants at or near Heritage Park Pontypridd, Trademark Collection by Wyndham?
Yes, The Heritage Park offers British cuisine.
What's the area around Heritage Park Pontypridd, Trademark Collection by Wyndham like?
Heritage Park Pontypridd, Trademark Collection by Wyndham is just a short 9-minute walk from Trehafod Station.
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Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
7.2/10
Property conditions & facilities
7.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Bathroom
Food
Restaurant
Breakfast
Bed
Lobby
Bar
Shower
Reviews
8/10 Very good
May 22, 2025
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 3, 2025
Neal
Neal, 2-night trip
Verified Hotels.com guest review
2/10 Poor
May 2, 2025
Poor
Photos online of the hotel do not accurately represent the rooms. The upgraded room I stayed in was tired and scruffy with stains on the furniture.
Cara
Cara, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Apr 29, 2025
Steve
Steve, 4-night trip
Verified Hotels.com guest review
4/10 Fair
Apr 21, 2025
Extremely noisy on first night of stay and could do with a refurb
Verified traveller
2-night family trip
Verified Hotels.com guest review
6/10 Good
Apr 21, 2025
Jobin
Jobin, 4-night trip
Verified Hotels.com guest review
8/10 Very good
Apr 20, 2025
Alun
Alun, 1-night trip
Verified Hotels.com guest review
6/10 Good
Apr 20, 2025
A wedding anniversary stay
Our wedding anniversary stay, we were told about a wedding party being held when we booked in, so we were aware of potential party noise.
We chose to eat in the restaurant and the food service was fast and efficient, the food served was cooked well and tasty.
The bar and restaurant staff were friendly.
The room was large, but the bathroom was small, the room was also not soundproof, the noises were not from the wedding party downstairs. So not a good nights sleep.
Ian
Ian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 16, 2025
Luke
Luke, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Apr 13, 2025
good service
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 13, 2025
good place
David
David, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Apr 12, 2025
Not Great :-(
The hotel doesn't look to bad from the outside and reception area was clean and staff were friendly. However we arrived and were told that the kitchen was having some maintenance so the restaurant was shut which was disappointing. We then went to our family room which was right at the end of a long corridor, which smelt of damp and air freshners. The room set up great, which I why I chose this hotel. There was a double bed for myself and my wife and a single bed for my 12 year old. But the room felt dirty and the adjoining door (which we weren't using) looked like someone had tried break out through it, with a screwdriver. The bathroom was very tired as well, with broken tiles etc. We slept ok, despite the couple next door arguing till the early hours and then making up!!! Breakfast was poor as well, it seemed to be a microwaved full english. A really disappointing stay.
Matthew
Matthew, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
Apr 11, 2025
Good hotel
The hotel is in a good location. Beds are comfortable. Just a bit dated
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
Apr 7, 2025
Disappointing
Its a nice hotel . The room was nice, the bed and pillows were comfortable. We spent 6 hours in the bar and restaurant as we met relatives from Canada there. The fish and chips were really nice. My cousin had chicken wings starter and was shocked to get only 2 wings , in Canada they would get 6 . The bar and restaurant was too cold. There was a very loud noise that woke us up at 5.30 and it seemed to come from the ceiling in the bathroom and hallway. Sadly that spoiled our stay .
T
T, 1-night trip
Verified Hotels.com guest review
8/10 Very good
Mar 31, 2025
dave
dave, 2-night trip
Verified Hotels.com guest review
6/10 Good
Mar 30, 2025
Ok, but room needs updating.
Some stains on the pillows and sheets and several rubbish items left from the previous occupant. carpet seemed really dirty also. Unable to lower the blind on the skylight so was woken up with light really early. Panel coming off the bath, and sink plug did not work properly.
A
A, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Mar 26, 2025
Very disappointing
Bad from start to finish. We booked a twin room but when we arrived it was a double. I went to reception and was told not her problem rooms are auto allocated! She was very rude and offered me bedding to sleep on the floor! She kept saying not her fault or problem. Very unhelpful. We went to breakfast and there was nothing much in the way of hot food so I went to ask for sausages, bacon and mushrooms the lady rolled her eyes and said she’d go and ask chef to cook some just for us. All in all an uncomfortable and disappointing stay. Definitely gone downhill since it has changed hands.
Michelle
Michelle, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 14, 2025
Samantha
Samantha, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 9, 2025
Richard
Richard, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Feb 28, 2025
Will not be staying here again - black mould
The hotel was worn, not very clean or comfortable. Even though I paid for the more expensive room I was very very disappointed - Black Mould all around the window frame Breakfast very average - Will not stay here again
lynn
lynn, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Feb 25, 2025
Looks nice at first glance
Hotel looked good on the website, paid extra for an executive suite £125 for a night which was comfortable but poor condition with mould on the nets and curtains, smelled damp and pillows were in very poor condition and stained pillowcases. Food and drinks were ok.
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
Feb 20, 2025
Food was amazing, room very rough round the edges to be honest. Bathroom really could do with a complete rip out
Verified traveller
1-night business trip
Verified Hotels.com guest review
6/10 Good
Feb 19, 2025
We were not informed that the bathroom radiator was not working on arrival only found out when mentioned at reception.