6/10
do not stay in room #213 - it smells like feces , do not stay in room #218 - the air conditioner was not working for 10 days, ask three times to fix - nothing was done, cannot keep window open at night as the tram noise starts at 5.30 am. Asked room to be cleaned after 7 days - cleaning lady did not change my sheets, did not clean the floor, just brought new towels. I would not recommend this hotel unless you re going for a concert at Concertgebouw.
The only nice thing about this place are people that work in reception.
Ekaterina
12-night family trip