Hotel Reina Isabel

Photo gallery for Hotel Reina Isabel

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Indoor spa tub
Indoor spa tub
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk

Overview of Hotel Reina Isabel

VIP Access

Hotel Reina Isabel

3.5 star property
Beaux Arts hotel with restaurant, near Foch Square

8.8/10 Fabulous

995 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Bar
  • 24/7 front desk
The price is CA $83
Price available on 07/06/2022
Map
Av. Amazonas N23-44 y Veintimilla, Quito, Pichincha
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Free use of bicycles
  • Room service
  • Conference center
  • Business center
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Communal living room
For families
  • Children stay free
  • Free cribs/infant beds
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In La Mariscal
  • El Ejido Park - 9 min walk
  • Foch Square - 2 min drive
  • Ecuador Central Bank Museum - 2 min drive
  • Pontificia Catholic University of Educador - 3 min drive
  • Central University of Ecuador - 5 min drive
  • Carondelet Palace - 5 min drive
  • Santo Domingo Church - 6 min drive
  • Church of the Society of Jesus - 15 min drive
  • Casa De la Musica - 5 min drive
  • Catedral Metropolitana de Quito - 17 min drive

Getting around

  • Mariscal Sucre Intl. Airport (UIO) - 36 min drive

About this property

Hotel Reina Isabel

Hotel Reina Isabel puts you 0.5 mi (0.7 km) from El Ejido Park. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a snack bar/deli, free bike rentals, and a terrace. Fellow travelers say great things about the location and comfortable guestrooms.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 5 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete vaccination at least 3 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 1:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 5 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete vaccination at least 3 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered onsite self parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
  • Onsite garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Children's menu

Working away

  • Business center
  • 2 meeting rooms
  • Conference center (377 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Communal living room
  • Fitness center

Accessibility

  • Elevator
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site

Languages spoken

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Heating
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Lumo Restaurante - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: USD 100 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

Optional extras

  • Dial-up Internet access is available in guestrooms for an extra charge
  • Continental breakfast is offered for an extra charge of USD 9 for adults and USD 9 for children (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 30 per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 5 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete vaccination at least 3 days prior to check-in.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Isabel Reina
Hotel Reina
Hotel Reina Isabel
Hotel Reina Isabel Quito
Reina Isabel Hotel
Reina Isabel Quito
Reina Isabel
Hotel Reina Isabel Hotel
Hotel Reina Isabel Quito
Hotel Reina Isabel Hotel Quito

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.9/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Exceptional

Excelente lugar y atención, las chicas que atienden el Front desk un encanto de personas .
Claudio, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Ok hotel
The hotel’s area is a little solitary but the location is good and walking distance to the nightlife, and only ten minutes by car or Uber to the old town. The hotel is nice even if it looks a little bit old and tired. The rooms are big, no AC ( I did not miss it ), and have a little heater. The room had a problem with the shower, so I had to take the shower too cold or too hot. The breakfast was ok. It was basic but good, even though it was the same every day. The hotel was apparently almost empty, so the vibe was not very lively. The service was good. The people working there were kind and helpful, but they could improve their hospitality skills a little.
YOEL, 4-night trip
Verified Hotels.com guest review

8/10 Very good

The hotel itself is modern and clean with comfortable community seating areas and a decent restaurant for breakfast and dinner. However, we found the room service disappointing. Food was lukewarm and just all right. Our room was large and the king size bed comfortable with good linens and pillows. Plenty of hot water and good water pressure in the shower. The staff were very responsive and the service efficient. Excellent, in fact. The neighborhood is the only drawback. Sketchy at best and the taxi driver warned us not to go out at night. There don't seem to be any good restaurants around there anyway, although we did find a good lunch spot called Rio Amazonas.
PJ, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Christine, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Most was great. Food way too salty in restaurant. They really need to fix showers. It takes for ever to get hot water and temperature always changing. It is impossible to get a comfortable shower ( same in two different rooms) it is either scalding or too cold. Hard to conserve water when you are constantly having to readjust
Patricia, 1-night trip
Verified Expedia guest review

8/10 Very good

Renato, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Location and staffing was great
EFRAIN, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel and room was far more than we had expected. The staff at the front desk and the woman doing breakfast are great. Breakfast was very good. We would stay here again without hesitation. We were further from the old city than we had intended but once we were here we decided this was better for us. There's a restaurant district within a 10 minute walk and we felt safe walking here. We used the hotel bicycles which were only standard gears bit since it's relatively flat around the hotel it wasn't a problem. It's a short taxi ride to the old city. The cable car was a 6$ ride and it is well worth a visit.
jeffrey, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

juan, 3-night trip
Verified Expedia guest review

10/10 Exceptional

We throughly enjoyed our stay as it was the second time we have stayed at this hotel. The staff was amazing, always ready to help and accommodate. The room was clean, large and bright. I used the gym as well which had all the equipment needed for a great workout and was very clean. The breakfast was served and was simple but good. The offered a variety of ways to have your eggs cooked, with fresh fruit, fruit juice, tea or coffee and fresh bread daily. The staff helped with directions, offered maps and safe ways to travel around the city. It was also close to all amenities and necessities. I felt safe and was able to communicate in English as most staff spoke fluently. I will definitely stay again.
Natalie, 7-night romance trip
Verified Expedia guest review