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Mandarin Oriental Pudong, Shanghai

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near The Bund

Choose dates to view prices

Photo gallery for Mandarin Oriental Pudong, Shanghai

Cocktail bar
4 restaurants, breakfast, lunch, dinner served; French cuisine
Lobby
4 restaurants, breakfast, lunch, dinner served; French cuisine
Minibar, in-room safe, desk, laptop workspace
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Electric vehicle charging point
  • Bar
  • Pool
  • Free parking
  • Spa

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Hot tub
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • 24-hour business center

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Separate sitting area
The current price is CA $304
CA $354 total
includes taxes & fees
Apr 1 - Apr 2

Room options

Available filters for rooms
Showing 40 of 40 rooms

View all photos for Club Room, 2 Twin Beds, River View

Minibar, in-room safe, desk, laptop workspace

Club Room, 2 Twin Beds, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Dining table
LCD TV
  • 50 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Mandarin, Club Room, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Mandarin, Club Room, 1 King Bed, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Dining table
LCD TV
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Twin Star)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Twin Star)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Dining table
LCD TV
  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Dining table
LCD TV
  • 75 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
Pillow menu
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, River View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
Pillow menu
  • 50 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Mandarin River Themed Room King

Minibar, in-room safe, desk, laptop workspace

Mandarin River Themed Room King

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
Pillow menu
  • 61 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Mandarin, Room, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Mandarin, Room, 1 King Bed, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
Pillow menu
  • 61 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Pearl Tower)

Suite, 1 King Bed (Pearl Tower)

Suite, 1 King Bed (Pearl Tower)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Dining table
LCD TV
  • 101 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Dining table
LCD TV
  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Premier Suite, 1 King Bed, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Dining table
LCD TV
  • 101 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin, Room, 1 King Bed

Mandarin, Room, 1 King Bed

Mandarin, Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
Pillow menu
  • 61 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
Pillow menu
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Harbour City)

Suite, 1 King Bed (Harbour City)

Suite, 1 King Bed (Harbour City)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Dining table
LCD TV
  • 67 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Club Room, 1 King Bed, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Dining table
LCD TV
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Twin Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
Pillow menu
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Star Suite

Lobby

Twin Star Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Mandarin River View Room

Minibar, in-room safe, desk, laptop workspace

Mandarin River View Room

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Lobby

Presidential Suite

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive River-view Queen Room

Lobby

Executive River-view Queen Room

  • Sleeps 2
  • 1 King Bed

View all photos for Oriental Suite

Living area

Oriental Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Wenhua City-View Room

Minibar, in-room safe, desk, laptop workspace

Wenhua City-View Room

  • Sleeps 2
  • 1 King Bed

View all photos for Glamping Themed Suite · FANtastic Adventure

Minibar, in-room safe, desk, laptop workspace

Glamping Themed Suite · FANtastic Adventure

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe River-view Queen Room

Minibar, in-room safe, desk, laptop workspace

Deluxe River-view Queen Room

  • Sleeps 2
  • 1 King Bed

View all photos for Pearl Tower Suite

Minibar, in-room safe, desk, laptop workspace

Pearl Tower Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room (City View)

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room (City View)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe City View King Room

Minibar, in-room safe, desk, laptop workspace

Deluxe City View King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Harbour City Suite - 2 bedroom

Minibar, in-room safe, desk, laptop workspace

Harbour City Suite - 2 bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe River-view Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe River-view Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Club River View Room

Lobby

Club River View Room

  • Sleeps 2
  • 1 King Bed

View all photos for Mandarin River Themed Room King

Minibar, in-room safe, desk, laptop workspace

Mandarin River Themed Room King

  • Sleeps 2
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Harbour City Suite

Minibar, in-room safe, desk, laptop workspace

Harbour City Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Lobby

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive River-view Twin Room

Lobby

Executive River-view Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for River View Suite

Minibar, in-room safe, desk, laptop workspace

River View Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite - 2 bedroom

Minibar, in-room safe, desk, laptop workspace

Executive Suite - 2 bedroom

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Glamping Themed Room · Delightful MOment

Minibar, in-room safe, desk, laptop workspace

Glamping Themed Room · Delightful MOment

  • Sleeps 2
  • 1 King Bed

View all photos for Premier River View Suite

Minibar, in-room safe, desk, laptop workspace

Premier River View Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Themed Suite King

Minibar, in-room safe, desk, laptop workspace

Executive Themed Suite King

  • Sleeps 2
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Harbour City Themed Suite King

Minibar, in-room safe, desk, laptop workspace

Harbour City Themed Suite King

  • Sleeps 2
  • 1 King Bed and 2 Twin Bunk Beds
Exterior

Pudong Shangri-La, Shanghai

  • Pool
  • Spa
  • Parking available
  • Free WiFi
8.8 out of 10, Excellent, 820 reviews
Pudong Shangri-La, Shanghai
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About the area

Map
111 Pudong South Road, Pudong, Shanghai, Shanghai, 200120

What's nearby

  • Oriental Pearl Tower - 10 min walk - 0.9 km
  • The Bund - 18 min walk - 1.5 km
  • Shanghai Tower - 19 min walk - 1.6 km
  • Yu Garden - 6 min drive - 4.8 km
  • Nanjing Road Shopping District - 6 min drive - 4.7 km

Getting around

  • Hongqiao International Airport (SHA) - 39 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 43 min drive
  • Shanghai South Railway Station - 15 min drive
  • Shanghai Railway Station - 20 min drive
  • Nanxiang North Railway Station - 23 min drive
  • South Pudong Road Station - 8 min walk
  • Dongchang Road Station - 15 min walk
  • Lujiazui Station - 15 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪尚悦湾 - ‬6 min walk
  • ‪Yong Yi Ting - ‬4 min walk
  • ‪Tavola - ‬4 min walk
  • ‪顺峰 - ‬7 min walk
  • ‪中融碧玉蓝天大厦 - ‬7 min walk

About this property

Mandarin Oriental Pudong, Shanghai

At Mandarin Oriental Pudong, Shanghai, you'll be just a 5-minute drive from The Bund and Shanghai Tower. You can visit the spa to be pampered with massages, facials, or aromatherapy, and Fifty 8 Grill, one of 4 restaurants, serves French cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center. Fellow travelers love the helpful staff. Public transportation is just a short walk: South Pudong Road Station is 8 minutes and Dongchang Road Station is 15 minutes.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Polish, Spanish

At a glance

DONE

Hotel size

    • 362 rooms
    • Arranged over 25 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • IPod docking station
  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Free bottled water
  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Composting
  • Recycling

Special features

Spa

The Spa has 13 treatment rooms including rooms for couples. Services include facials and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Dining

Fifty 8 Grill - This restaurant specializes in French cuisine and serves lunch and dinner.
Yong Yi Ting - This restaurant specializes in Regional cuisine and serves lunch and dinner.
Zest - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.
Riviera Lounge - Onsite restaurant.
Qi Bar - This cocktail bar serves light fare only.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 274 for adults and CNY 137 for children
  • Airport shuttle service is offered for an extra charge of CNY 950 per vehicle (one-way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for CNY 437.0 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Mandarin Oriental Pudong
Mandarin Oriental Pudong Hotel
Mandarin Oriental Pudong Hotel Shanghai
Mandarin Oriental Pudong Shanghai
Mandarin Oriental Shanghai Pudong
Mandarin Oriental Pudong Shanghai Hotel
Mandarin Oriental Pudong Shan
Mandarin Oriental Pudong Shanghai
Mandarin Oriental Pudong, Shanghai Hotel
Mandarin Oriental Pudong, Shanghai Shanghai
Mandarin Oriental Pudong, Shanghai Hotel Shanghai

Frequently asked questions

Does Mandarin Oriental Pudong, Shanghai offer free cancellation for a full refund?

Yes, Mandarin Oriental Pudong, Shanghai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mandarin Oriental Pudong, Shanghai?

Yes, there's an indoor pool.

Are pets allowed at Mandarin Oriental Pudong, Shanghai?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Mandarin Oriental Pudong, Shanghai?

Yes, there's free self parking. Electric vehicle charging is available.

Is airport shuttle service offered by Mandarin Oriental Pudong, Shanghai?

Yes, an airport shuttle is available. The charge is CNY 950 per vehicle one-way.

What are the check-in and check-out times at Mandarin Oriental Pudong, Shanghai?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-out is available.

What is there to do at Mandarin Oriental Pudong, Shanghai and nearby?

Mandarin Oriental Pudong, Shanghai has a spa and an indoor pool, as well as a fitness center.

Are there restaurants at or near Mandarin Oriental Pudong, Shanghai?

Yes, there are 4 onsite restaurants, featuring French cuisine.

What's the area around Mandarin Oriental Pudong, Shanghai like?

Mandarin Oriental Pudong, Shanghai is in Downtown Shanghai, a short 8-minute walk from South Pudong Road Station and 18 minutes' walk from The Bund.

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Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

David, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cindy, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Loved the stay!
First time staying at Mandarin Oriental in Shanghai, and what a great experience it was! Front desk staff, fast check in, consierge (forgot name of the Mr.) gave me all needed informations about the hotspots in city! Room, modern, clean and spacious with a nice view over the financial district and the river. Breakfast is diverse, Asian/European style. Gym area is superb, combined with 25m swimming pool, saunas, and massage facilities. Overall good value for the money!
Marko, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chun Fung, 1-night trip
Verified Expedia guest review

10/10 Exceptional

great stay
Tsui Yan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Superb experience
Everything was perfect, except for the wifi. Service was excellent, especially from the various concierges we encountered. Chauffer service was wonderful and the facilities and cleanliness was tip-top. Location was great too! Nice short walk to Pearl of the Orient and Superbrand Mall. Amazing hotel!
Benedict, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

HENGCHAO, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Incredible hotel with impeccable service
What an incredible stay! Location is perfect since it'a walking distance to the Gala mall with tons of food options, and the surrounding is so clean and quiet. Incredible attention to details, from top to bottom. We got the lounge access room and it was amazing. The buffect breakfast is so conprehensive that my teenage kids both love it. The quality of food is incredible. The michelin 1 star restaurant on premise is really great too. Overall, this hotel had made our stay in Shanghai that much more impressive.
Alice, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ali, 3-night trip
Verified Expedia guest review

10/10 Exceptional

We had a free upgrade to a junior suite. The room's decor is very welcoming. Great service from the overall customer service team.
Peishee, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Mandarin oriental shanghai
The hotel was on one of the best I have stayed in. Stayed for 9 days. The service was immaculate. I also had club room access which I highly recommend. Jem, Thomas, Stevie and the team offered us a fantastic and friendly service and made the stay enjoyable. Breakfast was fantastic, although 78 grill could improve the food being the only negative.
Carl, 9-night business trip
Verified Hotels.com guest review

2/10 Poor

Yat, 1-night trip
Verified Expedia guest review

10/10 Exceptional

LAN, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

DONGHOON, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Joanne Chi Chun, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Mamdooh, 4-night family trip
Verified Expedia guest review

6/10 Good

Andrew, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Martin, 3-night trip
Verified Expedia guest review

2/10 Poor

The reception guy is not professional. We stay 5 days 4 nights. We asked for a little higher floor, but we only offer the room on 6 th floor. If we need higher floor, we asked to pay more. The other 2 groups of guest behind us, get offer 10 th or above floor by another receptionist. I felt being discriminated. The room mattress is too old as we sit on the bed, we hear the spring sound. The pillows are not supportive. After a night we feel neck pain and lower back pain. There are a lot of aging marks on the room wooden floor . There many old marks on the room carpet too. Overall it makes you feel you stay at a 3 stars hotel. A morning we take the breakfast, the escort staff bring us to the table just next to the busy noodle counter. There are couples tables behind the front,we ask for the change of table but the staff refuses and say the tables are occupied. We have our breakfast over 40 minutes, all the behind tables are still empty. It makes me feel that kind of service is not match to the name of the hotel.
Yat, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything I expected from this hotel, having stayed in other ones in various parts of the world. Great staff and facilities.
Gary, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay in Pudong
It’s my first time staying at a Mandarin Oriental property, and it definitely live up to the 5 stars reputation. We got a deal to the club room and splurge on the upgrade. The clubroom included breakfast, after tea, happy hour with hors d’oeuvres, and two pieces of laundry daily. We took full advantage of the club lounge, and especially impressed with The personal services of the lounge staff. Stevie at the lounge was extremely attentive, even Remembering the drink of choice of one of our group member! The buffet breakfast at Zest is impressive, Full of both western and eastern options. The staff was diligent, making sure all dirty plates are cleared off the tabled And drinks refilled despite busy breakfast service. The room is immaculate, spacious, Modern, with beautiful Chinese accents. The Bell staff are helpful, thank you Allen for Helping with my heavy suitcases, and calling for an extra van to take us to the subway. Thank you to the concierge staff to make sure all the packages arrived safely and delivered to the room. The only downside is the Hotel it’s a little far from the nearby subway station(17 minutes walk), But there is a free hotel shuttle available on first serve basis that can take you within 2 km radius.
3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

This is a very beautiful hotel, close to everything. We had a river view room and that was spectacular. The room was large, very clean and well decorated. Definitely recommend this hotel
Gabriela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful helpful staff, concierge Joy and Marko was extremely helpful. Breakfast was great.
Gary, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jason, 7-night trip
Verified Hotels.com guest review

2/10 Poor

Qun, 1-night trip
Verified Expedia guest review