In the heart of Shymkent, DoubleTree by Hilton Shymkent offers a family-friendly retreat. Enjoy breakfast, lunch, and dinner at Near East Restaurant or lounge on the sun-soaked terrace. With an outdoor pool and multilingual staff to help plan your day.
Popular amenities
Airport transfer
Bar
Pool
Connecting rooms available
Parking available
Laundry facilities
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Room service
Babysitting
Airport drop-off service
Train station pick-up service
Terrace
24-hour front desk
Coffee/tea in a common area
Air conditioning
Front-desk safe
Laundry service
For families (6)
Children stay free
Free cribs/infant beds
Babysitting (surcharge)
Refrigerator
Connecting/adjoining rooms available
Private bathroom
The current price is CA $64
CA $64
CA $72 total
includes taxes & fees
May 25 - May 26
Room options
Available filters for rooms
Showing 20 of 20 rooms
View all photos for Room, 1 King Bed
Room, 1 King Bed
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Hair dryer
23 sq m
Sleeps 3
1 King Bed
View all photos for Deluxe Room, 1 Queen Bed
Deluxe Room, 1 Queen Bed
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Hair dryer
24 sq m
Sleeps 3
1 Queen Bed
Superior Room, 1 Queen Bed
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Hair dryer
23 sq m
Sleeps 3
1 Queen Bed
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Hair dryer
24 sq m
Sleeps 3
1 King Bed
View all photos for Room, 1 Queen Bed, Accessible
Room, 1 Queen Bed, Accessible
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Hair dryer
23 sq m
Sleeps 3
1 Queen Bed
Superior Room, 2 Twin Beds
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Hair dryer
24 sq m
Sleeps 3
2 Twin Beds
View all photos for Room, 2 Twin Beds
Room, 2 Twin Beds
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Hair dryer
23 sq m
Sleeps 2
2 Twin Beds
View all photos for Family Room, 1 King Bed, Connecting Rooms
DoubleTree by Hilton Shymkent is a great choice for a stay in Shymkent. For a bite to eat, guests can check out Near East Restaurant, which serves breakfast, lunch, and dinner. Other highlights include a bar/lounge and a terrace.
Languages
English, Russian
At a glance
DONE
Hotel size
120 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The property’s pool is closed on the last Saturday and Sunday of the month.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
No onsite parking
Free offsite parking nearby
DONE
Transfers
Airport drop off on request (available 24 hours)*
Train station pick-up*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Traveling with children
Children stay free (see details)
Babysitting (surcharge)
Working away
Meeting room
Conference space
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Pool loungers
Facilities
Built in 2012
Safe-deposit box at front desk
Terrace
Accessibility
Elevator
Room amenities
Be entertained
33-inch TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Free local calls
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Near East Restaurant - This restaurant serves breakfast, lunch, and dinner.
Fees & policies
Refundable deposits
Deposit: KZT 7500 per night
Optional extras
Airport shuttle service is offered for an extra charge of KZT 4000 per vehicle. Maximum occupancy 3
Train station pick-up service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for KZT 5000.0 per day
Policies
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Canvas Hotel Shymkent
Canvas Shymkent
Hotel Shymkent
Canvas Hotel Shymkent
DoubleTree by Hilton Shymkent Hotel
DoubleTree by Hilton Shymkent Shymkent
DoubleTree by Hilton Shymkent Hotel Shymkent
Frequently asked questions
Does DoubleTree by Hilton Shymkent offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Shymkent does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at DoubleTree by Hilton Shymkent?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at DoubleTree by Hilton Shymkent?
No, unfortunately, but there's free parking nearby.
Is airport shuttle service offered by DoubleTree by Hilton Shymkent?
Yes, a shuttle from the hotel to the airport is available. The charge is KZT 4000 per vehicle.
What are the check-in and check-out times at DoubleTree by Hilton Shymkent?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Are there restaurants at or near DoubleTree by Hilton Shymkent?
Yes, there's an onsite restaurant, Near East Restaurant.
What's the area around DoubleTree by Hilton Shymkent like?
DoubleTree by Hilton Shymkent is in the heart of Shymkent, a short 14-minute walk from Arbat Shymkent and 3 minutes' walk from Abay Park.
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Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
9.0/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
8/10 Very good
Jan 20, 2025
MUSTAFA ERTUGRUL
MUSTAFA ERTUGRUL, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 11, 2024
Seweryn
Seweryn, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 23, 2024
Courteous professional staff. Well arranged room. TV should include more English language options, e.g. Al Jazeera, BBC, CNN, MSNBC news.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 21, 2024
Recommend more TV English news channels, e.g., BBC, A Jazeera. Otherwise, all was good.
Verified traveller
1-night business trip
Verified Hotels.com guest review
8/10 Very good
Jul 13, 2024
Nodir
Nodir, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 18, 2024
Umidjon
Umidjon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 3, 2023
Nice new hotel in a good location. Rooms, although small but have lots of storage space. and quite comfortable. Hotel has a small but nice/ clean spa/swimming pool.
Breakfast not included in the room price. Charging for breakfast is quite an outdated concept, almost all hotels, specially high standard hotels offer breakfast free of charge.
Leili
Leili, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 30, 2023
Kevin
Kevin, 2-night trip
Verified Orbitz guest review
8/10 Very good
May 10, 2023
Kirri
Kirri, 4-night trip
Verified Hotels.com guest review
8/10 Very good
Mar 14, 2022
Exceptional service for this part of the world. The hotel has a huge indoor pool and sauna, great for winter weather. Breakfast is a nice buffet with various international features.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 27, 2019
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
May 9, 2019
Verified traveller
3-night trip
Verified Expedia guest review
8/10 Very good
Apr 22, 2019
Excellent hotel with helpful staff, good breakfast, comfortable bed, and clean. It's located right across from Abaya Park, so that is a nice touch. They also have a fitness room and swimming pool that they are very proud of.
Changing money must be done at a bank, so you will need to walk about 5 minutes in the proper direction to do this.
Verified traveller
1-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 20, 2018
Nice place to stay
Very nice hotel. Well trained staff
Verified traveller
3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 9, 2017
Tansu
Tansu, 4-night business trip
Verified Hotels.com guest review
8/10 Very good
Feb 1, 2016
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
Oct 3, 2015
beautiful rooms, nice breakfast, pleasant staff
The hotel staff were helpful, the rooms extremely clean and comfortable, and the breakfast buffet was very nicely done as well. You can catch a city bus to the bus station if trying to get to Turkistan by minibus. You can also walk a few blocks to catch a city bus to the airport or one to the main train station in Shymkent. The memorial park is a few blocks away. A gem of a hotel in the city.
colin
Verified Expedia guest review
10/10 Exceptional
Sep 28, 2015
Excellent hotel in Shymkent
Excellent hotel, in extremely good conditions, very comfortable and also very good breakfast. The front desk staff are very helpful as well.