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GRAND HILAI SUN MOON LAKE

5.0 star property
Mountain hotel with spa, near Sun Moon Lake

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for GRAND HILAI SUN MOON LAKE

Body treatments, facials
Deluxe Double Room, Lake View | Bathroom
Deluxe Double Room, Lake View
View from property
Interior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Pool
  • Air conditioning
  • Free parking
  • Spa

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Hot springs
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Room service
  • 24-hour front desk
  • ATM/banking services

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
  • Daily housekeeping
The price is CA $1,182
CA $1,365 total
includes taxes & fees
Dec 25 - Dec 26

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Suite, Lake View

Deluxe Suite, Lake View

Deluxe Suite, Lake View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
LED TV
  • 109 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, Lake View

Superior Twin Room, Lake View

Superior Twin Room, Lake View

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
LED TV
Pillow menu
  • 49 sq m
  • Lake view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, Lake View

Deluxe Double Room, Lake View

Deluxe Double Room, Lake View

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
LED TV
Pillow menu
  • 53 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

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About the area

Map
No.139, Zhongxing Rd, Yuchi Township,, Yuchi, 555

What's nearby

  • Shueishe Pier - 1 min walk
  • Sun Moon Lake - 9 min walk
  • Xiangshan Visitor Center - 6 min drive
  • Yidashao Pier - 11 min drive
  • Formosan Aboriginal Culture Village - 11 min drive

Getting around

  • Taoyuan International Airport (TPE) - 163 min drive
  • Shuili Checheng Station - 33 min drive
  • Jiji Station - 40 min drive

Restaurants

  • ‪朝霧茶莊 TEA18 - ‬11 min drive
  • ‪星巴克 - ‬2 min walk
  • ‪日月潭餐廳 - ‬2 min walk
  • ‪丹彤 - ‬4 min drive
  • ‪麓司岸餐廳-日月潭美食號 - ‬11 min drive

About this property

GRAND HILAI SUN MOON LAKE

When you stay at GRAND HILAI SUN MOON LAKE, you'll be within a 15-minute drive of Sun Moon Lake and Formosan Aboriginal Culture Village. Guests can be pampered with facials at the spa and grab a bite to eat at one of the 3 restaurants. An outdoor pool, a bar/lounge, and a health club are other highlights at this luxurious hotel. Fellow travelers say good things about the overall property condition.

Languages

Chinese (Mandarin), English, Japanese

At a glance

Hotel size

  • 93 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Self-serve breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 3 restaurants
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Baby bath
  • Lifeguard on site

What to do

  • Boat tours
  • Hot springs
  • Karaoke
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2024
  • ATM/banking
  • Health club
  • An outdoor pool
  • Designer stores on site
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Elevator door width (inches): 33
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchairs available on site
  • Magnifying mirror
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Area rugs in room
  • Smooth flooring in public areas
  • Hardwood flooring in room

Room amenities

Be entertained

  • 45-inch LED TV
  • Satellite TV channels
  • Netflix
  • Streaming services

Home comfort

  • Climate-controlled air conditioning and heating
  • Free stocked minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's slippers

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Spring water bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is open daily. Guests under 16 years old are not allowed in the spa. There are hot springs open between 7:00 AM and 10:30 PM.

Fees & policies

Optional extras

  • Self-serve breakfast is offered for an extra charge of approximately TWD 1848 for adults and TWD 924 for children

Children & extra beds

  • Rollaway beds are available for TWD 11435 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Guests under 12 years old are not allowed in the health club or fitness facility
  • Guests under 16 years old are not allowed in the spa
  • Hot springs access available from 7:00 AM to 10:30 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, mobile payments and cash.
Mobile payment options include: Apple Pay.

Also known as

Wen Wan Resort
Wen Wan Resort Sun Moon Lake
Wen Wan Sun Moon Lake
The Wen Wan Resort Sun Moon Lake Taiwan/Nantou
Grand Hilai Sun Moon Yuchi
GRAND HILAI SUN MOON LAKE Hotel
GRAND HILAI SUN MOON LAKE Yuchi
The Wen Wan Resort Sun Moon Lake
GRAND HILAI SUN MOON LAKE Hotel Yuchi

Frequently asked questions

Does GRAND HILAI SUN MOON LAKE offer free cancellation for a full refund?
Yes, GRAND HILAI SUN MOON LAKE does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at GRAND HILAI SUN MOON LAKE?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at GRAND HILAI SUN MOON LAKE?
Sorry, pets aren't allowed.
Is parking offered on site at GRAND HILAI SUN MOON LAKE?
Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at GRAND HILAI SUN MOON LAKE?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at GRAND HILAI SUN MOON LAKE and nearby?
Have fun during the warmer months with activities such as boat tours. Additional recreation onsite includes hot springs. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. GRAND HILAI SUN MOON LAKE also has a sauna and a steam room.
Are there restaurants at or near GRAND HILAI SUN MOON LAKE?
Yes, there are 3 onsite restaurants.
Does GRAND HILAI SUN MOON LAKE have rooms with private spa tubs?
Yes, each room has a spring water bathtub.
Does GRAND HILAI SUN MOON LAKE have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around GRAND HILAI SUN MOON LAKE like?
GRAND HILAI SUN MOON LAKE is a short 9-minute walk from Sun Moon Lake and 10 minutes' walk from Sun Fog Port.

GRAND HILAI SUN MOON LAKE Reviews

Reviews

9.4

Exceptional

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

CHINGCHUAN, 1-night family trip
Verified Hotels.com guest review