10/10 Exceptional
Amazing place to go to, facilities and the staff were amazing, the beach was beautiful during the day and night, comfortable accommodation and food was in abundance and the drinks, all in all 5* from me
Peter
Peter, 7-night trip
Neptune Paradise Beach Resort & Spa
Diani Beach beachfront resort with 4 restaurants and spa
On Galu Beach, Neptune Paradise Beach Resort & Spa offers an upscale retreat with a free breakfast buffet, 2 poolside bars, and a beach volleyball court. Enjoy the sun on your skin at the white sand beach or unwind with activities like snorkeling and archery. Previous guests rave about their stay.
Excellent
Popular amenities
- Airport transfer
- Bar
- Spa
- Pool
- 24/7 front desk
- Free breakfast
Main amenities (12)
- Daily housekeeping
- On the beach
- 4 restaurants and 2 poolside bars
- Full-service spa
- Outdoor pool
- Free children's club
- Free supervised childcare
- 2 outdoor tennis courts
- Sauna
- Beach umbrellas
- Beach towels
- Children's pool
Feel at home (6)
- Free cribs/infant beds
- Babysitting (surcharge)
- Children's pool
- Children's club (free)
- Playground on site
- Refrigerator
CA $425
CA $502 total
includes taxes & fees
Dec 8 - Dec 9
Why we love this property
Beach bliss awaits
Crystal blue waters meet white sand at this beachfront resort. Snorkel in azure depths or spike a volleyball on the beach under complimentary umbrellas.
Culinary delights galore
Four restaurants offer international cuisine and pool-view dining. A cafe, bar, and free buffet breakfast complete this resort's culinary journey.
Work and beach bliss
This resort combines beachfront bliss with business essentials. A 24-hour business center keeps work flowing, while spa services melt away stress.
Room options
Check availability for these dates
Showing 8 of 8 rooms
Superior Room
Highlights
Balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Ceiling fan
Hair dryer
Private bathroom
- 27 sq m
- Partial ocean view
- Sleeps 3
- 1 Queen Bed OR 2 Twin Beds
Superior Room, Oceanfront
Highlights
Balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Ceiling fan
Hair dryer
Private bathroom
- 27 sq m
- Partial ocean view
- Sleeps 3
- 1 Queen Bed OR 2 Twin Beds
Superior Room, Garden Area
Highlights
Balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Ceiling fan
Hair dryer
Private bathroom
- 27 sq m
- Sleeps 3
- 1 Queen Bed OR 2 Twin Beds
Deluxe Baobab Room
- Sleeps 2
Deluxe Ocean Front Room
- Sleeps 3
Deluxe Garden Room
- Sleeps 3
Superior Room
- Sleeps 3
Superior Room
- Sleeps 3
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About the area
Diani Beach Road, Diani Beach, Galu Kinondo, Diani Beach, 80400
About this property
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Neptune Paradise Beach Resort & Spa Reviews
8.6
Excellent
8.6/10
Cleanliness
9.2/10
Staff & service
7.6/10
Amenities
8.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
8/10 Very good
Paradis på Neptune
Dette var igjen et fantastisk opphold. Servicen var upåklagelig, renholdet var likeså. Maten var også bra. Ikke så bra som tidligere opphold, men tipper at når hotellene generelt i Kenya slutter å blø på grunn av Coronaen så blir det nok samme standard som tidligere. Gleder meg allerede til å komme tilbake.
Ronny
Ronny, 6-night trip
4/10 Fair
Beautiful looking. Clean pools. Friendly and welcoming staff. Amazing white sand beach. Aggressive monkeys. Appalling food hygiene - got ill on 2nd day. Left on 4th morning when I was well enough to travel. Hot food not actually hot. Orange juice watered down so it was a pale yellow colour. Flies everywhere in the food pavilion in and around the buffet. A lot of food not covered. Salads etc not kept in cool cabinet, just out in the open. Tablecloths filthy and not changed while we were there. Ridiculous pre booking required for pizzeria including ordering food 24 hours in advance.
Verified traveller
8-night trip
10/10 Exceptional
Neptune Paradise holidays
Stunning beach, great location, spacious and very clean room, nice and friendly staff, just perfect holidays. I also did 2 days Safari in Tsavo East and day trip to Mombasa town and Haller Park where you can feed giraffes.Marco Polo agency is just accross the road.
Hana
Hana, 6-night trip
8/10 Very good
Bon rapport qualité prix
Complexe sympa. Chambres moyennes mais bonne literie et au calme. Mention très bien à tout le staff restaurants et bars.
GREGOIRE
GREGOIRE, 10-night trip
10/10 Exceptional
Diani beach is a gem
Amazing beach front ! white sands, clean and good food.
Verified traveller
1-night trip
6/10 Good
The setting is amazing. The hotel, itself, is okay. The food needs improvement as do the quality of the included drinks. The rooms are average. The staff is wonderful. Overall, I would recommend this place, but it's definitely not a 4 star place.
Verified traveller
6-night trip
8/10 Very good
All inclusive Hotel am weissen Sandstrand
Die Hotelanlage ist gepflegt und liegt an einem weissen, breiten Sandstrand. Der Service ist für afrikansiche Verhältnisse effizient und auch äusserst herzlich und zuvorkommend. Wir hatten All Inclusive gebucht und das Essen war abwechslungsreich. Es gab für jeden Geschmack immer etwas, frische Gemüse, Salate und verschiedene Fleischsorten. Wir haben uns sehr wohl gefühlt und kommen gerne wieder!
Chris
Chris, 7-night trip
10/10 Exceptional
Gorgeous all-inclusive resort on pristine beach
Wonderful! Looking forward to staying at Neptune again.
Verified traveller
2-night trip
10/10 Exceptional
Sentirsi a casa
abbiamo passato 6 bellissimi giorni in questo resort.Dal primo minuto ci siamo sentite a casa e coccolate.il personale è molto gentile e disponibile e l'animazione è super.tutto il giorno ci sono un sacco di attività divertenti e gli animatori ci hanno coinvolte con estrema gentilezza e professionalità.ci siamo divertite da subito e per tutta la vacanza facendo sempre cose diverse.ogni sera c'è uno spettacolo diverso.la camera era spaziosa e comodissima.i diversi bar e ristoranti danno la possibilità di avere in ogni momento quello che si desidera.la spa offre molti trattamenti ed è pulita e in una posizione strategica.la spiaggia è facilmente accessibile e molto sicura,sempre controllata.grazie a Happy John,Daniel,Ronnie,MK,Alibaba,Ken,Andy,Moses e tutti gli altri per la bellissima vacanza.
Rebecca
Rebecca, 5-night trip
10/10 Exceptional
Relax e armonia estetica sull'Oceano Indiano
Mio marito e io ci siamo trovati molto bene, una settimana a cavallo di Natale 2017. Eravamo stanchi e volevamo solo riposarci in un bel posto all inclusive tra la natura. Così è stato!
Marina
Marina , 7-night trip
10/10 Exceptional
Awesome location and Excellent Service
I stayed at Neptune Paradise Hotel and Spa - I was very delighted with the service. The smiling and friendly staff made my stay at the hotel very pleasant. The range of activities available on site makes are fun and make the time fly by fast. I had a great time at the hotel and would definitely recommend it to all my friends and family.
Thank you Staff of Neptune Hotel for making my holiday awesome.
Marf
Marf, 10-night trip
10/10 Exceptional
Lovely hotel with beautiful grounds.
It was a very nice stay. Easy to get around and lots to do. We enjoyed the food and the whole ambience.
I would definitely recommend.
lilu
lilu, 4-night trip
8/10 Very good
Amazing hotel!
Beautiful hotel with clean white sand beach. The staff is very helpful and amazing. Beautiful ambience. I'm definitely coming back!
Winnie
Winnie, 2-night trip
8/10 Very good
Empfehlenswert
Einziges Minus sind die nervigen Beach-Boys am Strand. Ansonsten eine wunderschöne Anlage mit tollem Service. Essen war nichts für Veganer und könnte auch ein bisschen abwechslungsreicher sein. Vor allem das Frühstück bot wenig Abwechslung. Wer jedoch Pancakes, Waffeln und Omelettes liebt, kommt hier auf seine Kosten.
Stephanie
Stephanie, 9-night trip
10/10 Exceptional
Texan's in Paradise
We stayed in the garden area in two upstairs rooms. Very clean and was comfortable with outside balcony. Basically just used the place for sleeping. If we didnt have anything planned for the day we spent time at the large pool with swim up bar. Douglas is a great guy and he took care of us while we were there. When the pool closes at 6 PM, we just headed over to the main bar and Gerald was the man of the hour. The Resort had entertainment at 9 PM every night that we were there and was awesome. All of the Resort staff was great to us and restaurants were very impressive.
Buffet style with all kinds things to try. The resort can make arrangements for fishing, snorkeling, scuba diving, etc.
Poppa Jones
8/10 Very good
Beautiful Grounds, excellent staff
The hotel was extremely welcoming and each staff member does their bit to make you feel welcome. The grounds are very pleasing and relaxing.
Zak
4/10 Fair
Fell well below my expectation
-Overall I would not come back here again, I was not impressed
Staff: Most of the staff in the restaurant were not attentive and were very slow in processing orders. The staff at the cooking station were not friendly. On the other hand, the security guards along the beach area were talkative to the point they would not leave us alone which I found to be very annoying when I travel so far away to relax, rather then to be constantly distrubed
Food Quality: The food quality was utterly disappointing to such an extent that I would not feed it to my pet. The food has absolutely no taste whatsoever and needs drastic improvement
Checking time: the checking time took way too long, approx 45 minutes
Room design: the rooms need to be renovated and updated. Toilet did not flush properly
Karl
10/10 Exceptional
Gem in gula beach
The location , the food, the servers, the beach!! Everything is incredible! This place is a gem! I want to go back !!
Gregory
10/10 Exceptional
Beautiful Hotel
Beautiful hotel and view! The merchants on the beach was a major black eye! The hotel and local authorities need to work on a better system to sell local merchandise and water activities....
Happy Couple
8/10 Very good
Décevant
un très joli parc, beaucoup d'espaces, grandes piscines ,chambres très confortables avec grand balcon, des soirées sympathiques ,mais alors la restauration..........est en dessous de tout tant sur la qualité ( crudités tout juste fraiches ) que sur la variété ;de plus, le personnel est tout juste aimable ;Nous venons au Kenya depuis de nombreuses années c'est la 1re fois que nous étions confrontés à ce problème ;c'est vraiment dommage
bernard
10/10 Exceptional
Really was a Paradise
Lovely hotel with a stunning view of the beach, staff are amazing! Really friendly and helpful. Great spa facilities with cheap prices. Food choice was good with a great fresh fruit selection as well.
Verified traveller
10/10 Exceptional
Clean, friendly and lots to do
The rooms were very nicely laid out and the beds were very comfortable. Plenty of sockets, a TV, a lovely hot shower and desks. The hotel was spotless and well kept. At mealtimes there was a lot of variety of food and they even had african specialities laid out to try. The food was very nice and the staff very attentive. The staff were very friendly all over the hotel offering to help with anything all the time. Stephen in the pool bar was fantastic and kept us amused for our whole stay. Our little one also enjoyed seeing Stephen whenever we went into the pool. The beach was beautiful and the sands were white although if you wanted reef you had to get a boat out as it was too far out; but there are plenty of people on the beach offering excursions for this and more. There was always entertainment on a night and the staff were always ready to refill your drinks. Overall, really enjoyed our stay and would stay again.
Jade
10/10 Exceptional
מלון הכל כלול
היינו 6 בשני חדרים. מי שרוצה חופשת בטן גב על שפת ים באוירת הכל כלול - זה המקום. קומפלקס גדול של מבנים בעלי ארבעה חדרים כל אחד המשתרע על שטח גדול במורד גבעה. מבני הבלוי - חדר האוכל, הבארים, בריכות השחיה ומתקני הספא מרוכזים בקצה הנושק לים. הכל מוקף במדשאות ענק מטופחים מאד. רק תשמרו על שקיות הבוטנים מפני הקופים.
Aharon
8/10 Very good
Trivdes veldig bra, men savnet wifi på rommet.
Trivelig og hjelpsom betjening samt fine uteforhold.
Raymond
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