Aparthotel

Altura Suites

Property class: 4
City-center aparthotel within easy reach of Plaza de Armas

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Altura Suites puts you just a 5-minute drive from Palacio de la Moneda and Plaza de Armas. You'll have free perks like WiFi and self parking. Apartments feature bonuses like refrigerators and microwaves. The property is just a short walk to public transportation: Bellas Artes Station is 2 minutes and Santa Lucia Station is 7 minutes.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Laundry facilities
  • Free parking
  • Free WiFi
  • Lounge area
  • Separate bedrooms

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Apartment

A bedroom with a large bed, a balcony with a view of the city, and a chair.

Apartment

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Comfort Loft

A modern living room with a grey sofa, a glass coffee table, and a kitchen in the background.

Comfort Loft

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

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A historic building with arched windows and a balcony with balustrades.
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  • Kitchenette
  • Free WiFi
  • Air conditioning
  • Lounge area
9.8 out of 10, Exceptional, 171 reviews
The price is CA $77
CA $77 total
Dec 1 - Dec 2
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About the area

Map
Merced 562, departamento 1006A, Santiago, Region Metropolitana, 8320148

What's nearby

  • Santa Lucia Hill - 2 min walk - 0.2 km
  • Lastarria District - 4 min walk - 0.4 km
  • Pontifical Catholic University of Chile - 7 min walk - 0.7 km
  • Plaza de Armas - 8 min walk - 0.7 km
  • Santiago Town Square - 9 min walk - 0.8 km

Getting around

  • Santiago Intl. Airport (SCL) - 19 min drive
  • Santiago Central Station - 14 min drive
  • Bellas Artes Station - 2 min walk
  • Santa Lucia Station - 7 min walk
  • Armas Station - 8 min walk

Restaurants

  • ‪Café Mosqueto - ‬1 min walk
  • ‪Sky Somelier - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Monstrum - ‬1 min walk
  • ‪New Horizon - ‬1 min walk

About this property

Altura Suites

  • Altura Suites puts you just a 5-minute drive from Palacio de la Moneda and Plaza de Armas. You'll have free perks like WiFi and self parking. Apartments feature bonuses like refrigerators and microwaves. The property is just a short walk to public transportation: Bellas Artes Station is 2 minutes and Santa Lucia Station is 7 minutes.

At a glance

Property size

    • 20 apartments
    • Arranged over 22 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: noon
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Onsite parking limited
    • Height restrictions apply for onsite parking

Other information

    • Smoke-free property

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Reviews

Altura Suites Reviews

8.2

Very good

7.8

Cleanliness

9.0

Location

7.6

Staff & service

8.0

Property conditions & facilities

Reviews

Verified review

2/10 Poor

Não
Verified review

6/10 Good

Tv no funciona

En general buena normal pero la tv no funcionó y nadie fue capaz de dar una solución
Verified review

6/10 Good

Milivoj

Práctico departamento muy buena ubicación solo es muy necesario disponer del equipo A/C operativo en el departamento no funcionó y no hubo respuesta al requirimiento
Verified review

10/10 Exceptional

I can recommend in 100%

Great place near the city center, helpful English speaking staff, very clean and comfortable rooms
Verified review

4/10 Fair

Increible que no tengan Aire acondicionado!

El departamento en general es completo y a primera vista cómodo por su espacio, aunque su cama y futón están realmente viejos y son muy incómodos, y la suite no tenía TV en la habitación (estaban las perforaciones y el cable suelto) El edificio tiene mucha seguridad de acceso (condominios Infinito) y esta en una muy buena ubicación en el centro de la ciudad. Pero el gran problema de este hospedaje es que NO TIENE AIRE ACONDICIONADO (ni calefacción). El único aparato disponible para refrescar la suite era un pequeño ventilador de esritorio. La verdad que este faltante es inadmisible en un hospedaje catalogado como 3 estrellas!!! Sobre todo en una ciudad como Santiago en donde en verano las tempraturas superan cómodamente los 30 grados (33 el día de mi Check In). y el mismo día a la mañana 14, Cuando fui a reclamar, en recepción me dijeron que ninguna Suite poseía Aire acondicionado, por lo que les indiqué que cancelaría mi reserva para buscar otro hospedaje. Ellos lo aceptaron y me pidieron que me comunique con hotels.com/Expedia para el reembolso. Ahora desde hotels.com me indican que el establecimiento NO acept{o reembolsar nada y ellos tampoco se hacen responsables. Mala fe del establecimiento y mala fe de hotels.com que cataloga este departamento como 3 estrellas. En el mismo edificio hay muchos establecimientos que alquilan suites similares, pero con aire acondicionado Frio/calor.
Cocina completa; mesa alta con bancos
Habitación, cama King MUY incomoda, resortes vencidos
Living con futón inutilizable, se sienten las maderas al sentarte
NO habia TV en habitación, en fotos de su web las habitacipones tienen TV, no solo el Living.
Verified review

8/10 Very good

Lo bien situado que esta y la distribución del mismo. A tener en cuenta que fallan las tarjetas que hacen de llave para las puertas de acceso al edificio.
Verified review

8/10 Very good

Great room and standard, however, no ac in my room, good to know.
Verified review

8/10 Very good

Sijainti on hyvä, paljon nähtävää kävelymatkan päässä. Lähialue tuntuu turvalliselta. Kauppapalvelut ja ruokaravintolat kävelymatkan päässä.
Verified review

10/10 Exceptional

Had everything we need for a good stay in Santiago. Grocery very near as well as metro system, buses also.
Verified review

6/10 Good

Great location but not very clean. Only one towel per person and if you want more you have to go to the office to get it. No air conditioning and only one fan.
Verified review

10/10 Exceptional

Staff goes all out to help. They have treated us very kindly during corona virus stresses.
Verified review

6/10 Good

Appartement bien situé

Problème pour entrer dans l'appartement car soucis avec les clefs donc on a atendu 45 minutes. Lit très confortable mais peu de pression dans la douche, petit salon ouvert sur la cuisine. Hôtel bien situė.
Verified review

8/10 Very good

Had full size fridge, electric tea pot and a nice view of the castle.
Verified review

10/10 Exceptional

Não é um hotel, mas um flat. Não tem arrumação frequente, e o café da manhã é dispensável, melhor ir ao mercado ao lado e preparar no apartamento. Mas é moderno, o espaço é bom, e a manutenção adequada. A localização é excelente, no centro, perto de tudo mas razoavelmente quieto. O custo benefício é ótimo, especialmente viajando com família.
Verified review

10/10 Exceptional

It is a nice place to stay while visiting Santiago for a few days. It is in the heart of the historic part of the city. In walking distance to many landmarks. I stayed on the 22nd floor and the view from my balcony was amazing ! The unit didnot have an AC but didnot need it even during the summer months because of the breeze coming thru the windows. The hallways had food smell but didnot have any smell in my unit. The breakfast served in the mornings was excellent ! I recommend staying here.
Verified review

10/10 Exceptional

Excellent stay

Third time stay at Altura the staff is awesome
Verified review

8/10 Very good

A recepção do local assusta ! Contudo, a acomodação é confortável. No meu quarto não tinha ar condicionado. Valeu
Verified review

8/10 Very good

Gostei da localização, próximo de vários pontos turístico e restaurantes. O quarto é agradável mas a limpeza é por nossa conta, então a dica é deixarmos sempre organizado. E problemas eventuais a recepção nos ajudou sempre que nescessário.
Verified review

10/10 Exceptional

최고의 숙소

4박 시 1박 무료에다가 기본 가격도 저렴한데 안전하고 깨끗하고 너무 좋았어요 같은 가격에 다른 곳에서는 원룸에서 자야하는데 투룸인 것부터 너무 좋았고 샤워기나 부엌 사용도 가능해서 좋았습니다 산티아고 가시는 분들 꼭 여기서 묵어주세요 ㅠㅠㅠ 너무 좋아요
Verified review

6/10 Good

We added a night to our stay at the beginning of our stay due to a change in our itinerary. We checked In and clearly explained that we had two separate reservations but due to the large amount of luggage we had we didn’t want to change rooms. The second day we found a note in the room leaving the impression that we forgot to leave. We went to the desk and spoke with the manager “William” who told us we had made an error and either needed to change rooms (after 8 pm) or pay more. He was abrupt, condescending and rude stressing the message that we had made the error. He only listened when he was called out for his consistent interruptions. It still didn’t make a difference and cost difference was minimal and not worth repacking and changing rooms. William made what was a great impression poor.
Verified review

10/10 Exceptional

Bra läge lungt och tyst närhet till restauranger välplanerad lägenhet
Verified review

10/10 Exceptional

Muito bom

Apartamento pequeno mas bem inteligente, tem espaço para tudo. Muito bonito e ótima localização.
Verified review

4/10 Fair

Mala experiencia! Era bueno, ahora es pésimo pero

No hay aire acondicionado, cuidado! Hay que dejar un depósito de u$s 100. Las habitaciones no están bien, están descuidadas, la limpieza no es buena. La condición general es mala. El personal es atento, pero todo esto escapa a ellos. Malo malísimo pésimo. Buena ubicación Worst apart hotel ever! No air conditioning! They request a u$s 100 deposit, the cleanliness was terrible, the overall condition was poor, well located.
Verified review

8/10 Very good

Vriendelijk en behulpzaam personeel. Goed bed. Veilige omgeving.
Verified review

8/10 Very good

Buena experiencia...!

Muy buena experiencia, 100% recomendable