Guests will receive an email within 48 hours before arrival with check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Free secured onsite self parking
Other information
Designated smoking areas (fines apply)
Fees & policies
Refundable deposits
A damage deposit of ZAR 15000 will be collected before check-in
This property's damage deposit is payable via a secure link and is due within 48 hours after booking. Advance payment of the damage deposit is required to check in.
Policies
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Property Registration Number 1985/070304/07
Frequently asked questions
Is there a pool at Sandcastle?
Yes, there are 2 outdoor pools.
Are pets allowed at Sandcastle?
Sorry, pets aren't allowed.
Is parking offered on site at Sandcastle?
Yes, there's free self parking.
What are the check-in and check-out times at Sandcastle?
You can check in starting at 2:00 PM. Check-out time is 11:00 AM.
What is there to do at Sandcastle and nearby?
Have fun with onsite activities like cycling and hiking. Enjoy amenities like 2 outdoor pools, a picnic area, and a garden.
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