Hotel Riu Palace Jamaica - Adults Only - All Inclusive

4.5 star property
Montego Bay beachfront property with 5 restaurants and spa

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Palace Jamaica - Adults Only - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
Aerial view
1 bedroom, free minibar, in-room safe, blackout drapes
Aerial view

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 5 restaurants and 4 bars/lounges
  • 2 swim-up bars
  • Full-service spa
  • 3 outdoor pools
  • Nightclub
  • Health club
  • Sauna
  • Beach sun loungers
  • Beach towels
  • Spa tub

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Living room
  • Cable/satellite TV service
  • Garden

Room options

Available filters for rooms
Showing 35 of 35 rooms

Junior Suite, Courtyard View (E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club | B2C-CAN)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-CAN)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • 41 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Jetted Tub, Oceanfront (Elite Club, E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club, L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club, U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • 41 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Courtyard View (U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Courtyard View (C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Courtyard View (B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-CAN)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Garden View (B2C-CAN)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (Elite Club | C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Ocean View (L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club, B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Courtyard View (B2C-CAN)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club | B2C-CAN)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club | C)

Highlights

Balcony
Private indoor spa tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

Suite Junior With Garden View

  • Sleeps 3
  • 2 Full Bed(s)

Suite Premium With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

Room Premium With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

Suite Junior With Side Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed(s)

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About the area

Map
Mahoe Bay - Ironshore P O, Montego Bay, Saint James

What's nearby

  • Whitter Village - 3 min walk
  • Blue Diamond Shopping Centre - 3 min walk
  • SuperClubs Ironshore Golf and Country Club - 3 min drive
  • Rose Hall Great House - 9 min drive
  • Doctor's Cave Beach - 10 min drive

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 12 min drive

Restaurants

  • ‪Ackee - ‬3 min walk
  • ‪Rose Hall Restaurant - ‬2 min walk
  • ‪Steak House At Riu Reggae - ‬3 min walk
  • ‪KFC - ‬6 min walk
  • ‪The Jerk Hut - ‬3 min drive

About this property

Hotel Riu Palace Jamaica - Adults Only - All Inclusive

At Hotel Riu Palace Jamaica - Adults Only - All Inclusive, you can hit the beach to play volleyball or relax in a sun lounger, plus you'll be within a 10-minute drive of Rose Hall Great House. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and reflexology. Montego Bay, one of 5 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious property include 2 swim-up bars, a nightclub, and a poolside bar. Fellow travelers say great things about the pool and helpful staff.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, German, Italian, Spanish

At a glance

DONE

Hotel size

    • 288 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
    • When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 21
DONE

Children

    • Children (18 years old and younger) not allowed
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • 5 restaurants
  • 4 bars/lounges
  • 2 swim-up bars
  • Poolside bar
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Fitness classes
  • Beach volleyball
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkeling
  • Windsurfing
  • Shopping
  • Pool table
  • Access to nearby health club
  • Golfing nearby
  • Rafting nearby

Working away

  • Meeting rooms
  • Conference space (1916 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2013
  • ATM/banking
  • Garden
  • Television in common areas
  • Health club
  • 3 outdoor pools
  • Full-service spa
  • Nightclub
  • Spa tub
  • Sauna
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws

Accessibility

  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Alarm clock
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate living room

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Montego Bay - This buffet restaurant serves breakfast, lunch, and dinner.
LAcquedotto - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Krystal - This theme restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Seaside - This steakhouse serves dinner only. Open daily.
Zen - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Jamaica Palace
Jamaica RIU
Jamaica RIU Palace
Palace Jamaica
RIU Jamaica
RIU Jamaica All Inclusive
RIU Jamaica Palace
RIU Palace
RIU Palace Jamaica
Riu Jamaica Inclusive Adults
Riu Palace Jamaica All Inclusive Adults Montego Bay
Riu Palace Jamaica All Inclusive Adults
Riu Palace Jamaica Adults Montego Bay
Riu Palace Jamaica Adults
Riu Palace Jamaica All Inclusive Adults Only
Riu Jamaica Inclusive Montego
Riu Palace Jamaica All Inclusive Adults Only
Riu Palace Jamaica Adults Only All Inclusive

Frequently asked questions

Does Hotel Riu Palace Jamaica - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Hotel Riu Palace Jamaica - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Riu Palace Jamaica - Adults Only - All Inclusive?
Yes, there are 3 outdoor pools.
Are pets allowed at Hotel Riu Palace Jamaica - Adults Only - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Riu Palace Jamaica - Adults Only - All Inclusive?
Sorry, there's no onsite parking at Hotel Riu Palace Jamaica - Adults Only - All Inclusive.
What are the check-in and check-out times at Hotel Riu Palace Jamaica - Adults Only - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: 11 PM. Check-out time is noon.
What is there to do at Hotel Riu Palace Jamaica - Adults Only - All Inclusive and nearby?
Have fun with onsite activities like kayaking, sailing, and windsurfing. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 3 outdoor swimming pools. Hotel Riu Palace Jamaica - Adults Only - All Inclusive also has 2 swim-up bars, a nightclub, and a sauna, as well as a health club, a garden, and access to a nearby health club.
Are there restaurants at or near Hotel Riu Palace Jamaica - Adults Only - All Inclusive?
Yes, there are 5 onsite restaurants, featuring Italian cuisine.
Does Hotel Riu Palace Jamaica - Adults Only - All Inclusive have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
Does Hotel Riu Palace Jamaica - Adults Only - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Riu Palace Jamaica - Adults Only - All Inclusive like?
Hotel Riu Palace Jamaica - Adults Only - All Inclusive is on Jamaica Beaches, a short 3-minute walk from Blue Diamond Shopping Centre and 3 minutes' walk from Whitter Village. Travelers say this property is in a good location.

Hotel Riu Palace Jamaica - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Bday trip
The stay was Amazing from checkin to checkout
kenon, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay!
I had an amazing birthday. The hotel staff was friendly, nice and extremely accommodating. My birthday was fantastic. I recommended hotel to anyone traveling alone they made every day feel special.
Marnisha, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay had a blast
Benjamin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Efren, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

From the Front desk to the wait staff, bartenders, housekeepers, entertainers and everyone else, the service and friendliness was way above what we expected. We are definitely coming back here. Much kudos to the mgmt and entire staff for a memorable stay.
Peter, 4-night trip
Verified Hotels.com guest review

8/10 Very good

LaTilda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful Resort! Service was top notch!
The service was top notch at this resort! All the employees i encountered provided great service. Drinks kept flowing and they even brought them to you on the beach.. Our room was nice and big, small imperfections but nothing too major.. We actually used our tub 3 times and only 2 of the jets worked. I DID NOT care for the Elite status thing, because my boyfriend only drinks Hennessy and he wasn’t able to get any the whole trip because of that.. I didn’t know about it until we arrived and wasn’t about to pay extra for it after already spending over $2,000. Other than that Jamaica is a vibe, true paradise! And you have access to the Riu Reggae and Riu Montego Bay for party vibes.
Brittany, 5-night trip
Verified Hotels.com guest review

4/10 Fair

Staff was great, food was almost the same everyday. Very good but not a good selection. The rooms were out dated, extremely out dated, 80’s 90’s. I’m coming back soon.if it wasn’t for the staff I would cancel but they were very friendly and very entertaining. The tile in the shower was cracked. The dresser drawers were off the hinges.
Edwenna, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

The property is beautiful and staff are always cleaning very early in the morning. The rooms need some TLC: hole in floor, mirror damaged,couch in the room the fabric was torn and dirty furniture. The staff made up for the room shortcomings. Pleasant and professional. Sending kudos to Lewis and Breana at front desk, Joan in the Vogue (lobby) bar. Buffet wait staff - Tamika, Prissy, Jovi ann, Oshanna, Dr. Phil. Krystal restaurant-Terranae, Beach servers - TaJohn and Orel. Housekeeping- Shantell. Thank you all for making our anniversary trip a delight.
Kafi Shannon, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Kendall Everette, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great
Todd, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

I would definitely be going back on my next trip. Love it here there people are so nice I had a great time
Apaleoni, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

I really enjoyed my vacation, the Staff was amazing and friendly. The drinks were amazing, my room was huge and clean. I wasn’t able to work my air or tv to watch Netflix. When I reached out to guest services someone came right to my room immediately!!!
Toiquina, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The staff is the best. All the quests are so friendly and welcoming
Nicole, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

You should definitely book. We will be booking again. They called and checked in on us. Ask if we need anything
Mary, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Second year in a row & we loved every moment of our trip. Will definitely be going back.
Jelisa, 5-night trip
Verified Expedia guest review

10/10 Exceptional

The Riu Palace was very nice and I like the ability to go to the other two resorts to eat and drink and hang out as well as partake in their activities. It’s was like getting three resorts for the price of one. The staff members were really nice and accommodating, I wanted something specific to eat that they didn’t have on the buffet and any actually prepared it for me.
Lisa Levette, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Annamaria, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Mark, 4-night trip
Verified Expedia guest review

10/10 Exceptional

I likes the quality & cleanliness of the room 2020 plus the balcony scenery was amazing. A technology update should be made on their WiFi and Smart TV capabilites in the rooms and Sports Bar aresa.
Pamela, 5-night trip
Verified Expedia guest review

10/10 Exceptional

I enjoyed my stay.
Jekia Lynne, 3-night trip
Verified Expedia guest review

8/10 Very good

The customer service was excellent. We had a great time. The only criticism we have is the TV is older, we didn't have a remote when we got there, one of our favorite channels wasn't working, the tv speakers were blown out and distorted. Everything else was great.
Deon, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nice to see staff with so much courtesy and very clean great energy To God Be The Glory 🙏❤️🫡
Gary, 3-night trip
Verified Expedia guest review

2/10 Poor

The hotel was extremely dirty. There were stains on the sheets, pillows, and pillow cases despite them cleaning our room every day. There were seats with fabric cushion on them with stains. Every time I received a new wash cloth I found hair in it that did not belong to me. All of the water on the resort has floaties in it. They have people that come to the beach in canoes and heckle you to buy things. They have people that stand outside of each hotel heckling you for rides and money. All they care about is your money. There was a point on the trip where they advertised free transportation to a club and back off the resort. They provided shuttle times for us to leave and return. The returning shuttle times were 1AM, 2AM, and 3AM. My family and I decided to catch the first shuttle there and the first shuttle back due to us going home the next day and needing to pack. When we went outside of to catch the first shuttle, we saw our drivers walking around, our shuttles parked, and a group of people waiting outside. After confronting one of the drivers they told us that the time had changed to them only leaving at 2AM and that if we really wanted to leave we had to buy a taxi. We sat outside on the steps for an hour waiting while taxi drivers heckled us. People from the club also tried to demand that we go back inside. Once 2AM came, there was a crowd of people pushing trying to ambush the bus to leave. This entire experience has made me never want to visit Jamaica again.
Ash-Shahadah, 4-night family trip
Verified Expedia guest review

6/10 Good

When I got to my room there was long blond hair everywhere to the point I had to ask them to change the sheets and mop the floors. Found little critters in the room as well, so I had to be sure to leave everything in my suit case and not leave it open. Other than room issues most of the staff was welcoming.
Ernise, 4-night trip
Verified Expedia guest review