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Holiday Inn Bucaramanga Cacique by IHG

3.5 star property
Family-friendly Bucaramanga hotel with full-service spa, connected to a shopping center

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Photo gallery for Holiday Inn Bucaramanga Cacique by IHG

Outdoor pool
Premium bedding, down comforters, minibar, in-room safe
2 bars/lounges, rooftop bar
Suite, 1 King Bed, Non Smoking | Living room
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Spa
  • Bar
  • Connecting rooms available
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour health club
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is CA $92
CA $102 total
includes taxes & fees
Mar 14 - Mar 15

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Premium Room

Premium bedding, down comforters, minibar, in-room safe

Premium Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 1 King Bed (High Floor)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down comforters, minibar, in-room safe

Standard Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom (Walk-In Shower)

Suite, 1 Bedroom (Walk-In Shower)

Suite, 1 Bedroom (Walk-In Shower)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 2 Double Beds (High Floor)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
  • City view
  • Sleeps 2
  • 1 King Bed
Sundeck

Hotel Dann Carlton Bucaramanga

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
9.2 out of 10, Wonderful, (1007)
The price is CA $111
CA $111 total
includes taxes & fees
Mar 28 - Mar 29
Hotel Dann Carlton Bucaramanga
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About the area

Map
Transversal Oriental Con Calle 93, Bucaramanga, Santander, 68001

What's nearby

  • Cacique Shopping Mall - 1 min walk - 0.0 km
  • Cabecera Shopping Mall - 3 min drive - 2.6 km
  • Canaveral Mall - 5 min drive - 4.7 km
  • Clínica Foscal Internacional - 5 min drive - 4.4 km
  • Alfonso Lopez Stadium - 7 min drive - 5.7 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 33 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Crepes & Waffles - ‬1 min walk
  • ‪Mis Carnes Parrilla - Bucaramanga - ‬1 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Maki - ‬2 min walk
  • ‪Chiflas CC El Cacique - ‬1 min walk

About this property

Holiday Inn Bucaramanga Cacique by IHG

When visiting Bucaramanga, Holiday Inn Bucaramanga Cacique by IHG is a great choice to consider. Guests can be pampered with massages at the spa, and 1622 Restaurant, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 190 rooms
    • Arranged over 18 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 1 PM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site
    • Free offsite parking nearby
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Toys
  • Art supplies

What to do

  • Shopping

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (4176 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Communal living room
  • 24-hour health club
  • An outdoor pool
  • Full-service spa
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site

Room amenities

Be entertained

  • Television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sol & Vida. Services include massages. The spa is open daily.

Dining

1622 Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Bucayba GastroBar - This poolside rooftop bar specializes in international cuisine and serves dinner only. Open daily.
Piatti dal Cielo - This fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately COP 34000 for adults and COP 20800 for children
  • Airport shuttle service is offered for an extra charge of COP 40000 per vehicle (one-way, maximum occupancy 2)

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle service for children costs COP 40000 (one-way)
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Bucaramanga
Holiday Inn Bucaramanga Cacique
Holiday Inn Cacique
Holiday Inn Cacique Hotel
Holiday Inn Cacique Hotel Bucaramanga
Holiday Inn Bucaramanga Cacique Hotel

Frequently asked questions

Does Holiday Inn Bucaramanga Cacique by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Bucaramanga Cacique by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Bucaramanga Cacique by IHG?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 10:00 AM to 6:00 PM.

Are pets allowed at Holiday Inn Bucaramanga Cacique by IHG?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Holiday Inn Bucaramanga Cacique by IHG?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Holiday Inn Bucaramanga Cacique by IHG?

Yes, an airport shuttle is available. The charge is COP 40000 per vehicle one-way.

What are the check-in and check-out times at Holiday Inn Bucaramanga Cacique by IHG?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. Check-out time is 1 PM. Contactless check-in is available.

What is there to do at Holiday Inn Bucaramanga Cacique by IHG and nearby?

Holiday Inn Bucaramanga Cacique by IHG has 2 bars and a spa, as well as an outdoor pool and a 24-hour health club.

Are there restaurants at or near Holiday Inn Bucaramanga Cacique by IHG?

Yes, there are 2 onsite restaurants, featuring international cuisine and poolside dining.

What's the area around Holiday Inn Bucaramanga Cacique by IHG like?

Holiday Inn Bucaramanga Cacique by IHG is in Sotomayor, a short 1-minute walk from Cacique Shopping Mall and 17 minutes' walk from La Flora Ecological Park.

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Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Definitely I will be back
This Hotel is amazing
Herman, 6-night family trip
Verified Hotels.com guest review

6/10 Good

Eva, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mauricio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Recommended!!!
Amazing is an understatement. From the second you step inside to check out, this place is absolutely marvelous. Esperanza the housekeeper on floor 17 and Frank are the nicest people. All the front desk people are so well-mannered and kind, always ready to help. This place is a dream and a gem. I’d stay here a million times.
Ilba Sayury, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very polite and hospitable
Tom, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Proximity to shopping centre.
Aleisa, 2-night trip
Verified Expedia guest review

2/10 Poor

A beautiful place but the staff members at the front desk were very rude. No one was there to help with bags when we arrived, the staff members most of the time would look at us and start laughing. No one would say hello they would not even greet you. You say thank you to them and they don't even acknowledge it. Terrible terrible.
Isaac, 9-night trip
Verified Expedia guest review

10/10 Exceptional

Loved it
Vance, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

I love the fact that the hotel shares the same building with Cacique's shopping mall: you have all services you require without venturing too far. For those who enjoy running or are traveling for business this is the place, only few meters from the athletics stadium and Bucaramanga's convention center. I would come back every time I had the chance.
Alvaro Jose Rey, 2-night trip
Verified Expedia guest review

8/10 Very good

Maria Teresa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent service, modern facilities, and convenient location in the Cacique shopping center. Spacious and comfortable room, stunning rooftop pool with panoramic views of the city. The hotel delivers on comfort and quality, making it an ideal choice for a short stay in Bucaramanga.
MIGUEL, 1-night trip
Verified Expedia guest review

6/10 Good

Abhinav, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The staff is very friendly and helpful. The rooms are extremely comfortable and excellent status
Brandon, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great location and excellent quality food.
Henrik, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

NELSON, 1-night trip
Verified Expedia guest review

10/10 Exceptional

None
Alberto, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great
Edison, 1-night business trip
Verified Expedia guest review

8/10 Very good

Siempre e dicho que es buen hotel. Pero ka neverita en el cuarto deben de hacer algo pues esta en un cajon y aunque tenga un poco de ventilacion no es lo suficiente pues las bebidas se mantienen tibias y no frias
johnny, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Very happy with this choice
Kenia, 17-night trip
Verified Expedia guest review

8/10 Very good

Friendly staff and quality service.! Roof top bar and the restaurant were excellent with impressive views of the city.!
Jose, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

We received excellent service by the team, and especially would like to give Christian and Adriana from the breakfast restaurant thank you for your attention, to like me feel at home and for taking care of us.
Jermira, 10-night family trip
Verified Expedia guest review

10/10 Exceptional

People are very polite, accommodating, and helpful. The hotel is located on top of a shopping center with a wide variety of products from clothing to shoe stores, a movie theater, a casino, and food court. The hotel itself has an excellent restaurant and an expectacular bar by the poolside with an even more expectacular view of the city and mountains.
Juan, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

Everth, 4-night trip
Verified Expedia guest review

8/10 Very good

Only problem was the smell when they were painting the parking garage expanded to the rooms during the night. They moved me to another room which solved the problem but a bit inconvenient.
Julian, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The staff at this location is superb! Very friendly and professional. The hotel is very clean! I highly recommend the rooftop, it has an amazing view and great drinks! The staff is amazing here. Dont miss the chance to have breakfast… fantastic!
Jimena, 1-night family trip
Verified Expedia guest review