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Hyatt Ziva Rose Hall - All Inclusive

5.0 star property
Luxury beachfront property with spa, near Rose Hall Great House

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Ziva Rose Hall - All Inclusive

Private beach, white sand, sun loungers, beach umbrellas
Aerial view
Aerial view
Private beach, white sand, sun loungers, beach umbrellas
View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Connecting rooms available
  • Free parking
  • Air conditioning
Main amenities
  • Daily housekeeping
  • On a private beach
  • 7 restaurants and 6 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Free children's club
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
Feel at home
  • Babysitting (surcharge)
  • Children's club (free)
  • Playground on site
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
The price is CA $607
CA $607 total
includes taxes & fees
Dec 20 - Dec 21

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Ocean View King

Premium bedding, down comforters, pillowtop beds, minibar

Ocean View King

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Pillowtop bed
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Double

Premium bedding, down comforters, pillowtop beds, minibar

Double

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Pillowtop bed
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front Double

Ocean Front Double

Ocean Front Double

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Pillowtop bed
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Double

Premium bedding, down comforters, pillowtop beds, minibar

Ocean View Double

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Pillowtop bed
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for One Bedroom Ocean View Suite

One Bedroom Ocean View Suite

One Bedroom Ocean View Suite

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Pillowtop bed
  • 94 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Resort View King

Premium bedding, down comforters, pillowtop beds, minibar

Resort View King

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Pillowtop bed
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Ocean Front Butler Suite

One Bedroom Ocean Front Butler Suite

One Bedroom Ocean Front Butler Suite

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Pillowtop bed
  • 101 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King

Premium bedding, down comforters, pillowtop beds, minibar

King

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Ceiling fan
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club King

Club King

Club King

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Refrigerator
Flat-screen TV
Pillow menu
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean View Junior Suite King

Ocean View Junior Suite King

Ocean View Junior Suite King

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Pillowtop bed
  • 61 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Double

Premium bedding, down comforters, pillowtop beds, minibar

Club Double

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Refrigerator
Flat-screen TV
Pillow menu
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Butler Junior Suite

Ocean View Butler Junior Suite | Bathroom

Ocean View Butler Junior Suite

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Pillowtop bed
  • 96 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean View Junior Suite Double

View from room

Ocean View Junior Suite Double

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Pillowtop bed
  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Resort View King

View from room

Deluxe Resort View King

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Pillowtop bed
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Resort View Double

Resort View Double

Resort View Double

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Pillowtop bed
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Swim Up Double

Swim Up Double

Swim Up Double

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Pillowtop bed
  • 46.0 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front Junior Suite King

Ocean Front Junior Suite King

Ocean Front Junior Suite King

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Pillowtop bed
  • 61 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Resort View Double

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Resort View Double

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Pillowtop bed
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front Junior Suite Double

Premium bedding, down comforters, pillowtop beds, minibar

Ocean Front Junior Suite Double

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Pillowtop bed
  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Swim Up King

Terrace/patio

Swim Up King

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Pillowtop bed
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Similar properties

2 outdoor pools, cabanas (surcharge), pool umbrellas

Hilton Rose Hall an All-Inclusive Resort

Pool
Spa
Airport transfer
Free parking
8.6 out of 10, Excellent, (1989)
The price is CA $557
CA $557 total
includes taxes & fees
Dec 19 - Dec 20
Hilton Rose Hall an All-Inclusive Resort
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About the area

Map
Rose Hall, Montego Bay, Saint James

What's nearby

  • Montego Bay Convention Centre - 13 min walk - 1.1 km
  • Half Moon Golf Course - 13 min walk - 1.1 km
  • White Witch of Rose Hall Golf Course - 16 min walk - 1.3 km
  • Rose Hall Great House - 3 min drive - 2.0 km
  • Cinnamon Hill Golf Course - 3 min drive - 2.4 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 13 min drive

Restaurants

  • ‪Urban Heat by FlavorZ - ‬8 min walk
  • ‪Lobby Bar - ‬5 min drive
  • ‪Choicez - ‬4 min walk
  • ‪The Jerk Hut - ‬6 min drive
  • ‪Waves Restaurant - ‬4 min walk

About this property

Hyatt Ziva Rose Hall - All Inclusive

Placing you just a 5-minute drive from Rose Hall Great House, Hyatt Ziva Rose Hall - All Inclusive offers a private beach where you can enjoy beach umbrellas, beach massages, and volleyball. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Choicez, one of 7 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 6 bars/lounges, a free kid's club, and a poolside bar. The helpful staff and location get great marks from fellow travelers.

All-inclusive

All-inclusive room rates at Hyatt Ziva Rose Hall - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 387 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
    • For more details, please contact the property using the information on the booking confirmation
    • This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Free secured, uncovered onsite valet parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 7 restaurants
  • 6 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Free children's club
  • Playground
  • Supervised childcare (surcharge)
  • Paddleboard on site

What to do

  • On a private beach
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Paddleboard on site
  • Pool table
  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Snorkeling nearby
  • Ziplining nearby

Working away

  • Business center
  • 8 meeting rooms
  • Conference center (50000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Paddleboard on site

Facilities

  • 4 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Adjacent to a golf course
  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Water dispenser
  • Banquet hall
  • Georgian architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • IPod docking station
  • 32-inch flat-screen TV
  • Premium digital channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Furnished balcony/patio
  • Individually decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Zen Spa has 11 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Choicez - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Di Roza - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Brazil - This steakhouse specializes in Brazilian cuisine and serves breakfast, lunch, and dinner. Open daily.
Fuzion - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Calypzo - This theme restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Parking

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Ziva
Hyatt Ziva All Inclusive
Hyatt Ziva Rose Hall
Hyatt Ziva Rose Hall All Inclusive Montego Bay
Ziva Hyatt
Ziva Rose Hall
Hyatt Ziva Rose Hall Hotel Montego Bay
Hyatt Ziva Rose Hall Montego Bay
Hotel Hyatt Ziva Rose Hall Montego Bay
Montego Bay Hyatt Ziva Rose Hall Hotel
Hotel Hyatt Ziva Rose Hall
Hyatt Ziva Rose Hall All Inclusive
Hyatt Ziva Rose Hall Montego
Hyatt Ziva Rose Hall All Inclusive Hotel Montego Bay
Hyatt Ziva Rose Hall All Inclusive Hotel
Hyatt Ziva Rose Hall All Inclusive Montego Bay
Hyatt Ziva Rose Hall All Inclusive
Hotel Hyatt Ziva Rose Hall – All Inclusive Montego Bay
Montego Bay Hyatt Ziva Rose Hall – All Inclusive Hotel
Hotel Hyatt Ziva Rose Hall – All Inclusive
Hyatt Ziva Rose Hall – All Inclusive Montego Bay
Hyatt Ziva Rose Hall
Hyatt Ziva Rose Hall Inclusive
Hyatt Ziva Rose Hall All Inclusive
Hyatt Ziva Rose Hall – All Inclusive
Hyatt Ziva Rose Hall - All Inclusive Montego Bay
Hyatt Ziva Rose Hall - All Inclusive All-inclusive property

Frequently asked questions

Does Hyatt Ziva Rose Hall - All Inclusive offer free cancellation for a full refund?
Yes, Hyatt Ziva Rose Hall - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Ziva Rose Hall - All Inclusive?
Yes, there are 2 outdoor pools.
Are pets allowed at Hyatt Ziva Rose Hall - All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hyatt Ziva Rose Hall - All Inclusive?
Yes, there's free valet parking. Parking spots may be limited.
What are the check-in and check-out times at Hyatt Ziva Rose Hall - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hyatt Ziva Rose Hall - All Inclusive and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Hyatt Ziva Rose Hall - All Inclusive also has 6 bars, a private beach, and a sauna, as well as a steam room, an arcade, and a garden.
Are there restaurants at or near Hyatt Ziva Rose Hall - All Inclusive?
Yes, there are 7 onsite restaurants, featuring international cuisine.
Does Hyatt Ziva Rose Hall - All Inclusive have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does Hyatt Ziva Rose Hall - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Hyatt Ziva Rose Hall - All Inclusive like?
Hyatt Ziva Rose Hall - All Inclusive is a short 2-minute walk from Jamaica Beaches and 13 minutes' walk from Montego Bay Convention Centre. Travelers give top marks for the property's prime location.

Hyatt Ziva Rose Hall - All Inclusive Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Julien, 7-night family trip
Verified Hotels.com guest review

4/10 Fair

Please Improve.
I recently stayed at Hyatt Ziva Rose. First- it was a bit costly via hotels.com. I had stayed here in 2019, and had a great experience. I had a suite and my room was nice. Furniture was old and rickety. The plumbing also was poor. Tub stopper needed rubber ring replaced. And overhead shower pressure was so low, we couldn’t use it. Also face sinks drained slowly. The hotel main food area serves hot dogs and old looking burgers nightly. Where is the authentic Jamaican food?? Where are the oxtails, curry goat?? Who wants a hot dog??? That needs to improve! Flowers and decor was amazing. Infused water was great and everywhere. Please put a vegetable at the jerk hut. Cabbage or corn please. Upgrade your food. It’s bringing you down bi expect more from Hyatt. I will NOT stay here again.
Lor, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Opal, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Overall the property is well kept. My only issue is the main lobby/check-in area is very hot. There are no ceiling fans or air conditioner to cool the area.
Brian, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

This is our 5th visit and we enjoyed everything.
Elisa, 5-night trip
Verified Expedia guest review

10/10 Exceptional

This hotel is a 5/5 Staff was super nice and helpful. Everything was available for you to do on the resort. If you left the resort they made sure to know who you left with and made sure you returned safe. Food was superb !!Highly recommend
Aisha, 3-night trip with friends
Verified Expedia guest review

6/10 Good

This resort was overpriced. The facilities are not up to par, and the AC didn’t work as well outside the rooms. You can find a better option for these prices. However, the food was amazing, and the staff was very nice and professional.
wilson, 3-night romance trip
Verified Travelocity guest review

8/10 Very good

Overall it was a good place to stay. The staff is really friendly and they had decent food options. The only thing is that this resort is a bit dated, rooms smell a bit moldy, after a day or two, you don’t notice it as much. The beach area is small but during our stay that wasn’t a problem since it wasn’t crowded. Wait times for food at the restaurants are a bit long, which was a bit inconvenient traveling with babies. I’d recommend booking for the earliest time. I feel that for the price the shuttle should be included but it’s an extra $39 per person (round trip). Our friends staying at an upgraded room with ocean view didn’t have hot water in the shower but they fixed it as soon as we made them aware of it, which was appreciated.
Grecia, 5-night family trip
Verified Expedia guest review

8/10 Very good

Tarun, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Everyone was so good to me and I’ll forever appreciate it. Especially the front desk girls
Ichraf, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Overall, the resort was great and we had a goid experience. Staff were respectful and friendly. What disappointed us was the food quality. The foods did not taste good and the buffet food variety was low.
Farzad, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing Stay will return!
Dorian, 3-night family trip
Verified Expedia guest review

8/10 Very good

Jene, 4-night trip
Verified Expedia guest review

8/10 Very good

Kendrea, 3-night trip
Verified Expedia guest review

6/10 Good

This was my second time staying at the Hyatt. My first experience was absolutely amazing which made me want to return. This second stay, my room had no AC and I was offered no alternative accommodation. On three different occasions I spoke with staff about the AC and was told and engineer would be sent to the room to take care of it. I later asked for a fan and they gave me one. I had to have it blowing directly on me in order for me to sleep comfortably at night. I also had to kill a roach. My friends that traveled along with me saw roaches in their rooms as well. Overall the staff were amazing. I just wish the AC situation was handled differently especially with the amount of money I spent on my suite.
Emerlyn, 5-night trip with friends
Verified Expedia guest review

6/10 Good

The food was great. Resort is very dated.
Roseanne Nandani, 7-night trip
Verified Expedia guest review

6/10 Good

Outside is very nice such as the pool areas and the beach setup. However, the inside of the hotel needs updating. The rugs are gross and the grout in the bathroom looks old. Our bathroom had a few rust stains. The staff is super nice and accommodating. We enjoyed the French restaurant and the buffet options.
Jannell Rae, 4-night family trip
Verified Expedia guest review

8/10 Very good

Staff extremely helpful, kind, and caring! Beautiful property! Lots to do! Fun and yet relaxing! I wish the pool stayed open later than what it did… 6pm a little to early for us. Had issue w the smell of mildew/mold in room. Staff helped and got us new room immediately! Pamela at the pool waitstaff beyond awesome and served us well all week! Would definitely return! Amazing stay first time in Jamaica
Rachel, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Excelente hotel para familia e amigos...os funcionários muito educado, a comida maravilhosa e um lugar lindo...a praia com aguas claras e a piscina linda...
Aila Katrine Morais, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Everyone was welcoming, they made the experience of vacation even better
Sophia, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Marleen, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property, great music, great food, great amenities. The spa is a must do. The ladies at the spa were amazing. Absolutely no complaints. I loved the Hyatt, they even upgraded my room. I would definitely visit again
phenita, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Aneish, 4-night trip
Verified Expedia guest review

8/10 Very good

Mickey Jerome, 3-night trip
Verified Expedia guest review

2/10 Poor

Shaziena, 7-night trip
Verified Expedia guest review