This is a sketch outfit. First the hotel entrance is one of the doors of a setup mall beside a Subway and shawarma joint. Second they "lost" my reservation until i showed them the hotels.ca app. Third they insisted on a secondary deposit despite paying on a gold card. Fourth, went up to the closet of a room in the weed stinking elevator. After seeing what i was getting for 200, I decided to not stay there. The clerk refunded my room charge but wouldn't release the deposit. I left and walked down the street to the Four Seasons, got a room for less money, no silly deposit, free buffet breakfast, and a 24 hour pool. Yeah four seasons. Boo Nu.