6/10 Good
19 Nov 2024
Our stay ended up not so great, our plans were ruined on Saturday when our toilet had a leak and it took 3 hours which kept us from getting ready to take my granddaughter to the aquarium and Taygate which was her main thing to do nefore the Taylor Swift concert, I did ask approximately how long it would be and was answered about 15 minutes, after an hour and a half I asked again ‘ almost done very soon”.., after an hour I messaged front desk which then they offered us another room, by this time we had no time, we missed the first go train so we ended up just getting into Toronto in enough to eat and go to the concert. Very upsetting for me as I was with my two daughters and granddaughter and I felt as though I disappointed them.
Kathy
Kathy, 3-night family trip
Verified Hotels.com guest review