4/10 Fair
30 Jan 2025
Rude staff and really musty room
Night front desk lady was great when we checked in, however, the morning front desk man was rude and snarky. Room smelled musty and damp upon arrival, had to leave the door open for over half an hour to help rid the smell although once the door was closed it would start to smell again. There was hair in one of the beds and a layer of dust covered head boards and nightstands. Had to run the bathtub hot water for a few minutes just to get the hot water at the sink to run warm.. (Not a huge deal but almost thought the hot water was shut off) booked a kitchenette room expecting an oven but it was a larger fridge and sink. Was really disappointed.. the staff used to be great there! And the rooms were usually cleaned well at the time, it’s unfortunate.
Melissa
Melissa, 2-night business trip
Verified Hotels.com guest review
