The hotel is clean, well kept, but what shines the most is the staff. I had the pleasure to meet Gek Mas, the receptionist, who was so warm and exceptional in her helpfulness. All the staff was amazing and so caring to make sure our stay was worthy of remembering. We also met Lea, a server at the delicious breakfast buffet, who was always quick to a smile and always made sure my time at the restaurant was fantastic. When staying in kuta for a night or for an extended stay like I do, there isn't another hotel I rather stay in. Plus the air conditioning in my room is second to none not only in Bali, but anywhere.