Victoria Square - Tarndanyangga Tram Stop - 5 min walk
Rundle Mall Tram Stop - 9 min walk
Adelaide Railway Station Tram Stop - 9 min walk
Restaurants
European Union Hotel - 3 min walk
Dumpling King - 4 min walk
Crack Kitchen - 2 min walk
Si Sea - 3 min walk
Plus 82 GoGi - 3 min walk
About this property
Quest on Franklin
Quest on Franklin offers a great location, putting you within a 15-minute walk of Rundle Mall and Adelaide Convention Centre. Guests can visit the 24-hour fitness center for a workout, and freebies like WiFi and wired internet are added perks. Apartments feature conveniences like refrigerators and microwaves. Fellow travelers say great things about the helpful staff and location. Public transportation is just a short walk: Victoria Square - Tarndanyangga Tram Stop is 5 minutes and Rundle Mall Tram Stop is 9 minutes.
Languages
Chinese (Mandarin), English, Filipino, French, Hindi, Portuguese, Swahili, Thai, Vietnamese
At a glance
Property size
117 apartments
Arranged over 14 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Special check-in instructions
The property charges 1.4 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Height restrictions apply for onsite parking
24-hour offsite parking within 1148 ft (AUD 30.00 per night)
Other information
Smoke-free property
No stag/bachelor or hen/bachelorette parties
Property amenities
Internet
Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
24-hour offsite parking within 1148 ft (AUD 30.00 per night)
Family friendly
Children stay free (see details)
Food and drink
Refrigerator (full size)
Stovetop
Microwave
Toaster
Coffee/tea maker
Rice cooker
Cookware/dishes/utensils
Water dispenser
Electric kettle
Dining
Room service available
Bedrooms
Bed sheets provided
Bathrooms
Shower
Towels provided
Shampoo
Soap
Eco-friendly toiletries
Toilet paper
Hair dryer
Free toiletries
Living spaces
Sitting area
Entertainment
40-inch TV with digital service
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
1 meeting room
Laptop workspace
Conference space (818 square feet)
Climate control
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Lever door handles
Wheelchair accessible (with limits)
Wheelchair-accessible registration desk
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Safe
Multilingual staff
Iron/ironing board
Phone
Luggage storage
Blackout drapes/curtains
Safe at front desk
Location highlights
Near the airport
Near a metro station
Near a train station
In the business district
In the city center
Things to do
24-hour fitness center
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
General
117 rooms
14 floors
1 building
Built in 2013
At least 80% lighting from LEDs
Fees & policies
Optional extras
Credit card charges are subject to an extra charge of 1.4 percent
Housekeeping is offered for an extra charge
Parking
Parking is available nearby and costs AUD 30.00 per night (1148 ft away; open 24 hours)
Parking height restrictions apply
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property is professionally cleaned.
Also known as
Quest Franklin
Quest Franklin Adelaide
Quest Franklin Apartment
Quest Franklin Apartment Adelaide
Quest on Franklin Adelaide
Quest on Franklin Aparthotel
Quest on Franklin Aparthotel Adelaide
Frequently asked questions
Does Quest on Franklin offer free cancellation for a full refund?
Yes, Quest on Franklin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Quest on Franklin?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Quest on Franklin?
Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is 10 AM. Contactless check-in and check-out are available.
What is there to do at Quest on Franklin and nearby?
Maintain your daily exercise routine at the 24-hour gym.
What's the area around Quest on Franklin like?
Quest on Franklin is in Adelaide Central Business District, a short 5-minute walk from Victoria Square - Tarndanyangga Tram Stop and 11 minutes' walk from Rundle Mall. Travelers love the aparthotel's prime location.
Quest on Franklin Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
17 Dec 2024
Comfortable stay
Comfortable stay
Friendly welcoming check in
Room comfortable and clean
Paul
Paul, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Nov 2024
We were given a spacious room where everything worked and the room was spotlessly cleam
Alexander
Alexander, 2-night trip
Verified Hotels.com guest review
8/10 Very good
27 Oct 2024
Very helpful staff and a good apartment set up. Location was good, parking was a short walk away in the parking station opposite the hotel.
Verified traveller
5-night family trip
Verified Hotels.com guest review
8/10 Very good
21 Oct 2024
Yetta
Yetta, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 Oct 2024
Best place to stay in Adelaide
Rowan
Rowan, 7-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
7 Oct 2024
Perfect
Franklin St Quest has everything you could want, central to be able to walk everywhere or catch the free buses and trams. The Intercity bus station is directly over the road. We were a group of senior ladies and could all get together for our outings with seating in the lobby. The pantry is a great idea too
Rowan
Rowan, 5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
4 Oct 2024
Central
Loved the spaciousness, serviced and so well equipped.
Rowan
Rowan, 1-night trip
Verified Hotels.com guest review
8/10 Very good
18 Sep 2024
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 Sep 2024
Right from the start I was greeted by very enthusiastic, polite and friendly staff, Gillian and Calvin.
Maree
Maree, 1-night trip
Verified Expedia guest review
10/10 Exceptional
3 Sep 2024
Gerard
Gerard, 2-night trip
Verified Expedia guest review
10/10 Exceptional
27 Aug 2024
It was spacious and very hygienic. Staff were friendly and attentive.
ALVIN
ALVIN, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
26 Aug 2024
Great communication
Great communication from the property before our stay. There was an issue with the hot water and they gave us the information we needed to make a choice about our stay. We chose to continue the booking and had no problems, plus we received an upgrade. This apartment was spotless, comfortable and well appointed. Very happy with our stay overall.
Karyn
Karyn, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Aug 2024
maria nhan
maria nhan, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 Aug 2024
Great stay
Quest on Franklin is a great place to stay in Adelaide. Our apartment was clean, spacious and comfortable.
Staff were friendly and efficient.
Parking was only 100 metres away and easy to access.
TREVOR
TREVOR, 2-night trip
Verified Hotels.com guest review
8/10 Very good
19 Aug 2024
Suria
Suria, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Aug 2024
great for family
our room got ugraded and cot provided, friendly staff, thank you
Norman
Norman, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 Aug 2024
maria nhan
maria nhan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Aug 2024
Good service reception and house keeping
Bee
Bee, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
4 Aug 2024
Famiky time
Very roomy and comfortable. Great podition
Robyn
Robyn, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 Aug 2024
Awesome
Apartment was very spacious and comfortable. Hotel is in a great location. Staff very friendly and helpful.
Fiona
Fiona, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 Aug 2024
Excellent property!
Kate
Kate, 1-night trip
Verified Expedia guest review
2/10 Poor
1 Aug 2024
Alex
Alex, 1-night trip
Verified Hotels.com guest review
8/10 Very good
31 Jul 2024
Loved everything. If you’re wanting a hotel that has everything on your doorstep maybe this hotel isn’t for you. Having said that most things were only about a 15min walk away. My only complaint was how hard the beds were. But a very minor complaint. Check in staff were friendly and helpful and we were able to check in and out swiftly. Overall a good stay.
Leah
Leah, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 Jul 2024
Laurence
Laurence, 2-night trip
Verified Expedia guest review
10/10 Exceptional
21 Jul 2024
Room was clean and tidy and comfortable on criticism would be is when asking front desk and suggestions on things to do, she didn’t really have any other than the markets.