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All properties in Cotai, Macau SAR

The Ritz-Carlton, Macau, Cotai

Luxury hotel with full-service spa, connected to a shopping center, near Venetian Macao Casino

  • Free WiFi and free parking
From
$529 CAD

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Two Bedroom Carlton Suite - Living Area
  • Outdoor Pool
Outdoor Pool. Image 1 of 66
1 / 66Outdoor Pool
Estrada da Baía da Nossa Senhora da, Cotai, 853, Macau SAR
9.4.Exceptional.
  • It was a wonderful stay. From check in to check out, the service is so good! The room is…

    Sep. 4, 2021

  • Service was tops; Arun is a real Jem and went out of his way to make our stay really…

    Nov. 30, 2019

See all 46 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 230 smoke-free guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 1 outdoor pool and lazy river
  • Free water park

For families

  • Free cribs/infant beds
  • Children's pool
  • Children's club (surcharge)
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Private bathroom

What’s around

  • Venetian Macao Casino - 24 min walk
  • Museum of Taipa and Coloane History - 11 min walk
  • Macau Olympic Complex (Macau Stadium) - 12 min walk
  • Rua do Cunha - 12 min walk
  • Taipa Houses-Museum - 13 min walk
  • Lotus Bridge - 13 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Premier Suite, 1 Bedroom (Premier Club Lounge Access)
  • Club Suite, 1 Bedroom (Carlton)
  • Suite, 1 Bedroom (Carlton)
  • Premier Suite, 1 Bedroom
  • Club Suite, 2 Bedrooms (Carlton Club Lounge Access)

What’s around

Landmarks

  • Venetian Macao Casino - 24 min walk
  • Museum of Taipa and Coloane History - 11 min walk
  • Macau Olympic Complex (Macau Stadium) - 12 min walk
  • Rua do Cunha - 12 min walk
  • Taipa Houses-Museum - 13 min walk
  • Lotus Bridge - 13 min walk
  • Cotai Strip - 15 min walk
  • Cotai Arena - 15 min walk
  • Mandarin's House - 17 min walk
  • Macau Jockey Club - 22 min walk
  • Macau University of Science and Technology - 1.2 mi / 1.9 km

Getting around

  • Macau Intl. Airport (MFM) - 6 min drive
  • Hong Kong International Airport (HKG) - 46 min drive
  • Zhuhai (ZUH-Sanzao Intl.) - 45 min drive
  • Free airport shuttle
  • Free area shuttle
map
See on map
Estrada da Baía da Nossa Senhora da, Cotai, 853, Macau SAR

At a glance

Hotel size

  • This hotel has 230 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children's club*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Free airport shuttle from 9 AM to 11 PM

Parking

  • Free onsite valet parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Water park
  • Number of outdoor pools - 1
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Free water park access
  • Children's pool
  • Steam room
  • Lazy river
  • Sauna
  • Arcade/game room

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Lever door handles

Languages Spoken

  • Chinese
  • English
  • French
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Things to enjoy

  • Number of living rooms
  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The Ritz-Carlton Spa, Macau has 11 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Lai Heen - Overlooking the pool, this restaurant specializes in Chinese cuisine and serves lunch and dinner. 1-star Michelin rating.

The Ritz-Carlton Cafe - This café specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Bar & Lounge - Onsite bar. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of MOP 418 per person (approximately)

Children and extra bedsPay at property

  • Rollaway beds are available for MOP 1500.0 per night
  • Children's club access is available for an extra charge

Pool, spa, and gym (if applicable)Pay at property

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted.

Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests.
Please note breakfast-inclusive rate plans include breakfast for a maximum of 2 adults. Additional charges apply for more than 2 adult guests.

Also known as

  • Ritz Carlton Macau Hotel Cotai
  • The Ritz-Carlton, Macau Hotel Cotai
  • Ritz Carlton Macau Cotai
  • Ritz-Carlton Macau Hotel Cotai
  • Ritz-Carlton Macau Hotel
  • Ritz-Carlton Macau Cotai
  • Ritz-Carlton Macau
  • The Ritz Carlton Macau
  • The Ritz-Carlton, Macau Hotel
  • The Ritz-Carlton, Macau Cotai

*See fees and policies for additional details or extra charges

FAQs

  • Yes, The Ritz-Carlton, Macau does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's free valet parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon.
  • Yes, there are 3 onsite restaurants, featuring Chinese cuisine and pool views. Nearby restaurants include Gosto (8-min walk), Urban Kitchen (8-min walk), and O.T.T. Old Taipa Tavern (11-min walk).
  • Yes, a free airport shuttle is available from 9 AM to 11 PM at scheduled times.
  • No, this hotel doesn't have a casino, but Cotai Strip (15-min walk) and Venetian Macao Casino (3-min drive) are both nearby.
  • The Ritz-Carlton, Macau has a spa and a lazy river, as well as a steam room and an arcade.
9.4.Exceptional.
  • 10.0.Exceptional

    A true five star hotel with all amenities Staff smiling and quite helpful. Natalie at Conceirge was great

    2 night romance trip, Oct. 28, 2019

    Verified Expedia guest review

  • 6.0.Good

    It took almost an hour to check in the room, this the air conditioning was not working for the first night. The transportation accommodations were terrible, they listed “first come first serve “ but it is not available most of the time.

    2 night romance trip, Apr. 21, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The gold standard

    RC never disappoints me =p

    1 night family trip, Apr. 18, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    The staff training needs to be improved, we had been waiting for three hours to collect the rooms keys.

    2 night family trip, Jan. 31, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The best that they can do

    Excellent service

    Kam Chuen David, 1 night romance trip, Dec. 20, 2018

    Verified Hotels.com guest review

  • 8.0.Very Good

    房間舒適, 服務好!

    很好, 慶祝生日還幫忙做了一些佈置, 還送了一個大蛋糕及紅酒, 很貼心. 只是冰箱不能用, 因此蛋糕及其他食品不能雪藏,較為不便.

    1 night trip, Mar. 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    房間乾淨,環境好,工作人員態度好

    1 night trip, Aug. 19, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    対応と設備が素晴らしかった。さすが一流ホテルと感じさせられました。是非また利用したいです。

    tokyo, 1 night trip with friends, Nov. 2, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    아이와 함께 숙박하기 좋아요. 호텔에 근무하는 거의 모든 분들이 아이에게 friendly 하게 대해 주시기 때문에 아이가 참 좋아했습니다. 시설이나 서비스도 좋았어요. 다만 우리 가족이 느끼기에 방이 좀 추웠습니다. 다음에는 따뜻한 수면복을 가져가야겠어요. 모든 직원들께 감사하고 특히 한국인 직원분과 51층에 계셨던 친절하고 선한 인상의 여성분께 고마웠다는 말을 꼭 남기고 싶네요.

    2 night family trip, Oct. 22, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    価格通りの満足が得られる

    大変素晴らしいサービス。 顧客満足に徹底していて、無理な要望、変更にも、嫌な顔をせず100%応えようとしてくれる。 設備はもちろん最高。

    3 night family trip, Oct. 20, 2019

    Verified Hotels.com guest review

See all 46 reviews