I had no hot water, I had to shower with cold water.
I asked them to fix the issue but they took two hours, I had to call back again then finally I an engineer came and he sad he fix the problem.
I left with my children, when we were back to the hotel room at night I needed to have a shower, the water was cold again.
I called in the morning to the receptionist to send someone to fix it again, they took long again to send someone.
It was so annoying to have this kind of issue during a holiday plus the room was not as described, it should be 60 square meters but it was much smaller compared with the one we stayed in the same hote few days before.