Guests
All properties in Chula Vista, California, United States of America

SureStay Plus Hotel by Best Western Chula Vista West, Chula Vista

Hotel with outdoor pool, near San Diego Bay

  • Free WiFi and free parking
From
$101 CAD

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Standard Room, 2 Queen Beds, Accessible, Bathtub - Guest Room
  • Standard Room, 2 Queen Beds, Accessible, Bathtub - Guest Room
  • Pool
  • Pool
  • Standard Room, 2 Queen Beds, Accessible, Bathtub - Guest Room
Standard Room, 2 Queen Beds, Accessible, Bathtub - Guest Room. Image 1 of 48
1 / 48Standard Room, 2 Queen Beds, Accessible, Bathtub - Guest Room
778 Broadway, Chula Vista, 91910, CA, United States of America
7.2.Good.
  • The beds are too soft. Breakfast are only dry food, no hot water for tea, only coffee…

    Oct. 17, 2021

  • I requested a king size bed , while checking in I was told that since there’s no kind…

    Jan. 8, 2022

See all 216 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Easy parking
Safe
Quiet
Walkable

The following facilities or services will be unavailable from October 25 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free parking
    • Pool
    • Free WiFi
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 50 smoke-free guestrooms
    • Daily housekeeping
    • Outdoor pool
    • Terrace
    • 24-hour front desk
    • Coffee/tea in a common area

    For families

    • Microwave
    • Refrigerator
    • Private bathroom
    • Television
    • Terrace
    • Daily housekeeping

    What’s around

    • San Diego Bay - 22 min walk
    • Chula Vista Center - 17 min walk
    • North Island Credit Union Amphitheatre - 6.7 mi / 10.8 km
    • Aquatica - 6.8 mi / 10.9 km
    • Las Americas Premium Outlets - 7.2 mi / 11.6 km
    • Petco Park - 8.5 mi / 13.6 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Room, 1 Queen Bed, Accessible, Bathtub
    • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
    • Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
    • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
    • Standard Room, 2 Queen Beds, Accessible, Bathtub

    What’s around

    Landmarks

    • San Diego Bay - 22 min walk
    • Chula Vista Center - 17 min walk
    • North Island Credit Union Amphitheatre - 6.7 mi / 10.8 km
    • Aquatica - 6.8 mi / 10.9 km
    • Las Americas Premium Outlets - 7.2 mi / 11.6 km
    • Petco Park - 8.5 mi / 13.6 km
    • San Diego City College - 9 mi / 14.4 km
    • Balboa Park - 9 mi / 14.6 km
    • San Diego Convention Center - 9.1 mi / 14.7 km
    • New Children's Museum - 9.2 mi / 14.8 km
    • Sharp Chula Vista Medical Center - 4.6 mi / 7.4 km

    Getting around

    • San Diego Intl. Airport (SAN) - 14 min drive
    • General Abelardo L. Rodriguez Intl. Airport (TIJ) - 16 min drive
    • San Diego, CA (MYF-Montgomery Field) - 17 min drive
    • San Diego, CA (SEE-Gillespie Field) - 23 min drive
    • San Diego Santa Fe Depot - 11 min drive
    • Old Town Transit Center - 14 min drive
    • H St Trolley Station - 21 min walk
    map
    See on map
    778 Broadway, Chula Vista, 91910, CA, United States of America

    At a glance

    Hotel size

    • This hotel has 50 rooms

    Arriving/leaving

    • Check-in time 3 PM-5:30 AM
    • Check-out time is 11:00 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • Due to COVID-19, this property’s food and beverage options may be limited.

    Special check-in instructions

    Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site

    Other information

    • Smoke-free property
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Coffee/tea in a common area

    Things to do

    • Number of outdoor pools - 1

    Services

    • 24-hour front desk
    • Luggage storage

    Facilities

    • Elevator
    • Safe-deposit box at front desk
    • Terrace

    Accessibility

    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible van parking
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible pool
    • Hand-held showerhead
    • Height-adjustable showerhead
    • Grab bar - in bathtub
    • Accessible bathtub

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Coffee/tea maker
    • Iron/ironing board (on request)

    Sleep well

    • Blackout drapes/curtains

    Freshen up

    • Private bathroom
    • Shower/tub combination
    • Hair dryer

    Be entertained

    • TV
    • Cable TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Refrigerator
    • Microwave

    More

    • Daily housekeeping

    Fees & policies

    Refundable depositPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Deposit: USD 100 per stay

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Service animals exempt from fees

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

    This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

    Policies

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts credit cards and cash.

    Also known as

    • Best Choice Inn Chula Vista
    • Best Choice Inn Chula Vista
    • SureStay Plus Hotel by Best Western Chula Vista West Hotel
    • SureStay Plus Hotel by Best Western Chula Vista West Chula Vista
    • Best Choice Inn
    • Best Choice Chula Vista

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, SureStay Plus Hotel by Best Western Chula Vista West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there's an outdoor pool.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 3 PM - 5:30 AM. Check-out time is 11:00 AM.
    • Yes. Nearby restaurants include Frutas (8-min walk), Olive Garden (11-min walk), and Family House of Pancakes (11-min walk).
    • No, this hotel doesn't have a casino, but Caliente Racetrack Casino (13-min drive) is nearby.
    • SureStay Plus Hotel by Best Western Chula Vista West has an outdoor pool.
    7.2.Good.
    • 10.0.Exceptional

      Remodeled hotel

      This used to be an other hotel. The owner was very polite and is doing an awesome job. Will stay there again.

      Clyde, 1 night trip, Jan. 1, 2022

      Verified Hotels.com guest review

    • 4.0.Fair

      Disappointed

      The hotel does not meet Best Western standards. I felt really uncomfortable in the room. The beds were noisy, the linen had holes in them. The room was really disappointing. This hotel needs major upgrades. The heater did not work! It was cold the night we stayed. I understand we are in a pandemic, no breakfast was served even though on the website it stated it served breakfast. Not a happy customer for the price we paid.

      Paola, 1 night family trip, Dec. 27, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Room was clean and everything that waslisted on the app was in the room and in good condition . The room was clean

      Saul, 1 night family trip, Dec. 13, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Very nice stay and staff was excellent definitely coming back 👍

      1 night trip, Dec. 10, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      Terrible

      I am frustrated and tired of Hotel chains taking COVID as an excuse for poor service. The breakfast offering was one of the worst things I've seen in awhile -overripe fruit and microwavable burrito, really Best Western? Room was very outdated and poorly maintained. For the money there are better offers out there you will be better off.

      CLAUDIA, 2 night family trip, Nov. 24, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      Good Hotel

      If you are looking to stay one night at a hotel, this one is perfect.

      Gustavo Armando, 1 night trip, Nov. 19, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Will be back

      Great stay. Friendly staff. Accommodating

      1 night trip, Nov. 13, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      LOVEN CHULA VISTA

      VERY CLEAN VERY FRIENDLY VERY HELPFUL CLOSE TO All . parking great not to crowded . will go there once again when i can

      Cathy, 1 night trip, Oct. 31, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Happy To Say this place is great.

      This is a friendly place , the employees are very helpful and happy to help, not to pricey but well worth what they ask. there close to all 7/11 and a mexican food resturant what more could you want? i will come back to stay here everytime!!!

      Cathy, 1 night trip, Oct. 30, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Everything was awesome

      Vicenta Chay, 1 night romance trip, Oct. 22, 2021

      Verified Expedia guest review

    See all 216 reviews