The worst experience ever!
The room was not clean, with stains on the bed, towels, pillow sheets, and curtains. We even found bugs throughout the room, including in the ceiling lamp, and a butterfly flying inside.
The manager's response to our concerns was rude and unhelpful. Despite showing him pictures of the issues, he refused to check us out and offered a different room, which was also dirty. The hotel refused to refund us the rest of the nights despite the fact that the problems were caused by them. I guess that’s how they do business! Steeling people’s money!
We ended up leaving the hotel and booking a different one. Im so glad we did! Otherwise it would ruin my whole trip!
I do not recommend this hotel due to the unacceptable cleanliness and the unprofessional behavior of the staff.