We arrived due to our flight, the receptionist was very rude saying we could have our room at 3 , she gave us no information about where we could wait , we left our bags behind the desk . At 3 we asked if our room was ready , she looked at her watch and said yes and just gave us a key , again no information. The room was the farthest away , very basic 1 small bottle of water left . Towels were not changed in 4 days we were there, they just emptied our bin .