The Westin Resort & Spa Ubud, Bali - CHSE Certified

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2 outdoor pools, open 9:00 AM to 7:00 PM, free cabanas, pool umbrellas
2 outdoor pools, open 9:00 AM to 7:00 PM, free cabanas, pool umbrellas
Balcony
View from room

Overview of The Westin Resort & Spa Ubud, Bali - CHSE Certified

The Westin Resort & Spa Ubud, Bali - CHSE Certified

5.0 star property
Luxury hotel in Ubud with 2 restaurants and 2 outdoor pools

9.6/10 Exceptional

16 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Jl. Lod Tunduh, Br. Kengetan, Desa Singakerta, Ubud, Bali, 80571
Main amenities
  • 120 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Free children's club
  • Free babysitting
  • Free supervised childcare
  • 24-hour fitness center
  • Sauna
  • Steam room
For families
  • Free cribs/infant beds
  • Babysitting (free)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • Ubud Monkey Forest - 24 min drive
  • Ubud Traditional Art Market - 21 min drive
  • Ubud Palace - 21 min drive
  • Goa Gajah - 6 min drive
  • Saraswati Temple - 6 min drive
  • Puri Lukisan Museum - 7 min drive
  • Pura Dalem Ubud - 7 min drive
  • Campuhan Ridge Walk - 20 min drive
  • Neka Art Museum - 9 min drive
  • Tegenungan Waterfall - 27 min drive
  • Taman Ayun Temple - 25 min drive

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 57 min drive
  • Airport shuttle (surcharge)

About this property

The Westin Resort & Spa Ubud, Bali - CHSE Certified

Placing you 2.4 mi (3.9 km) from Ubud Monkey Forest and 3.9 mi (6.3 km) from Ubud Palace, The Westin Resort & Spa Ubud, Bali - CHSE Certified offers an airport shuttle (available 24 hours) for IDR 500000 per vehicle. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Tabia, one of 2 restaurants, serves local and international cuisine and is open for breakfast and dinner. There are 2 outdoor pools and 2 bars/lounges, and rooms at this luxurious hotel offer up nice touches like rainfall showerheads, bathrobes, and pillowtop beds with down comforters.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 120 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free babysitting
  • Free supervised childcare
  • Free children's club

Pets

  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 50+ Mbps)

Parking

  • Free secured, uncovered onsite self parking
  • Free secured, uncovered onsite valet parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Swim-up bar
  • 24-hour room service
  • Water dispenser

Taking the kids

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Toys

What to do

  • Yoga classes
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2019
  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness center
  • 2 outdoor pools
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Hand-held showerheads
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Lever door handles
  • Well-lit path to entrance

Languages spoken

  • English
  • Indonesian

Room amenities

Be entertained

  • 55-inch LED TV
  • Premium satellite channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Electronic bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • Mobile key entry

Special features

Spa

Heavenly Spa by Westin has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Tabia - Overlooking the pool and garden, this restaurant specializes in local and international cuisine and serves breakfast and dinner.
Tall Trees - This poolside restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open daily.
The Lobby Bar - This lobby lounge overlooks the pool and garden and specializes in local and international cuisine. Happy hour is offered. Open daily.
Tall Trees by The Pool - This poolside bar specializes in local and international cuisine and serves light fare only. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 240000 for adults and IDR 120000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 500000 per vehicle (one-way, Maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for IDR 726000.0 per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 9:00 AM to 7:00 PM
  • Children under 12 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Westin Ubud Resort Mambal
Westin Ubud Mambal
The Westin Ubud Resort Spa
The Westin Resort Spa Ubud Bali
The Westin Resort Spa Ubud Bali CHSE Certified
The Westin Resort & Spa Ubud, Bali - CHSE Certified Ubud
The Westin Resort & Spa Ubud, Bali - CHSE Certified Hotel
The Westin Resort & Spa Ubud, Bali - CHSE Certified Hotel Ubud

Frequently asked questions

Overall score and ratings

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.5/10

Property conditions & facilities

9.1/10

Eco-friendliness

8/10 Very good

Lienyuana, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely amazing stay with the Westin in Ubud. The hotel is immaculate, and the surrounding forest around the pool provides a majestic backdrop. The service provided was constantly exceptional.
Hussein, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

A great week end at Westin Ubud
An absolute pleasure to have stayed with westin Ubud. We stayed in a villa with its own pool with view on nature. Peaceful, comfortable. Check in was a breeze and services was impeccable the entire stay. Special thanks to Wari for having taken care of our needs during our stay. Restaurant staff were professional, helpful, and very very nice.. food was extremely well prepared and tasty.
Jc, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

ants
Oberal beru good, only parking area beside the bamboo tree a lot of ants and they stay around the doors
Adrian K, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The Spa is excellent. Recommended.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

What makes Westin stands alone is the utmost kindness, genuine smile, and passionate service entertained by the staff the moment you check in, check out and all in between
5-night family trip
Verified Expedia guest review

10/10 Exceptional

sudarsono, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Exceptional
We have excellent stay, Room is very big, very clean, breakfast is good, friendly and helpful staff. Amazing view from the pool. Wifi is good, everything is excellent..
Pool
Junior Suite Room
Junior Suite Room
Bath Tub
DEWI, 1-night trip
Verified Hotels.com guest review

8/10 Very good

TAUFAN, 2-night family trip
Verified Hotels.com guest review