Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive
New Orleans Union Passenger Terminal - 17 min walk
St Charles at Girod Stop - 7 min walk
St. Charles at Julia Stop - 7 min walk
Canal at South Peters Stop - 8 min walk
Restaurants
Fulton Alley - 4 min walk
Ruth's Chris Steak House - 4 min walk
Ernst Cafe - 3 min walk
Mulate's - 2 min walk
Pêche - 4 min walk
About this property
The Mercantile Hotel New Orleans
When you stay at The Mercantile Hotel New Orleans, you'll be in a great location, within just a 10-minute walk of Ernest N. Morial Convention Center and Canal Street. You can unwind with a drink at the bar/lounge, and free continental breakfast is available daily between 7:00 AM and 10:00 AM. This eco-certified hotel is also within just a 10-minute walk of Caesars New Orleans Casino and Audubon Aquarium. The helpful staff and breakfast get great marks from fellow travelers. Public transportation is just a short walk: St Charles at Girod Stop is 7 minutes and St. Charles at Julia Stop is 7 minutes.
Languages
English
At a glance
Hotel size
90 rooms
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite valet parking (USD 45 per day; includes in/out privileges)
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7:00 AM–10:00 AM
Bar/lounge
Coffee/tea in a common area
Snack bar/deli
Working away
Business center
Meeting room
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Art gallery on site
Arcade/game room
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible lounge
Grab bar near toilet
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Bathrobes
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
What to enjoy
Individually decorated
Separate living room
Freshen up
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Microwave
Kitchenette
More
In-room safe
LED light bulbs
Recycling
Guidebooks/recommendations
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Safes in guestrooms can be used for an extra charge
Parking
Valet parking costs USD 45 per day with in/out privileges
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Mercantile Hotel New Orleans
Mercantile Hotel
Mercantile New Orleans
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans
Frequently asked questions
Are pets allowed at The Mercantile Hotel New Orleans?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Mercantile Hotel New Orleans?
Yes. Valet parking costs USD 45 per day.
What are the check-in and check-out times at The Mercantile Hotel New Orleans?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.
Is there an onsite casino at The Mercantile Hotel New Orleans?
No, this hotel doesn't have a casino, but Caesars New Orleans Casino (9-min walk) and Fair Grounds Race Course (7-min drive) are both nearby.
What is there to do at The Mercantile Hotel New Orleans and nearby?
The Mercantile Hotel New Orleans has an arcade.
Does The Mercantile Hotel New Orleans have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a refrigerator, a microwave, and a coffee maker.
What's the area around The Mercantile Hotel New Orleans like?
The Mercantile Hotel New Orleans is a short 7-minute walk from St Charles at Girod Stop and 4 minutes' walk from Ernest N. Morial Convention Center. Travelers love the hotel's prime location.
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Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
18 Feb 2025
Great location - great people!
Stayed at this location for the third time and it was great as usual. The room was spacious with a great view of the bridge and close to all the restaurants and even a parade. Best part was they were able to accommodate me getting into my room a little early. I'll be back!
Tina
Tina, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
16 Feb 2025
It was great. The location was within walking distance to the Convention Center, Ceasar Casino, and the Canal Riverwalk. The room was a nice size and the breakfast was filling. I would stay here again.
Sukina
Sukina, 3-night trip
Verified Hotels.com guest review
8/10 Very good
13 Feb 2025
Great choice
Excellent choice, large rooms, fabric a little worn but serviceable, staff excellent. Great access to restaurants in CBD.
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
13 Feb 2025
Francisco
Francisco, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Feb 2025
Joseph
Joseph, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 Feb 2025
Christen
Christen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Feb 2025
SUPER SATISFIED
Every encounter with staff, and management on every level was fantastic!!! Especially during the hectic time during Super Bowl Weekend when people are really stressed!!!
Derrick L.
Derrick L., 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
4 Feb 2025
Chris
Chris, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
3 Feb 2025
It was a great trip. Love this Hotel. Everyone is super nice including Mr. Barry at the breakfast. Always clean also.
Heidi
Heidi, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
2 Feb 2025
Great location close to lots of good restaurants!
This was a really nice location just far enough away from the French Quarter that it was sort of quiet. Plus it was a great walking distance to lots of good restaurants. The room was nice, shower was good. They have a beautiful bar in the lobby but it was closed the days we were there due to staffing issues. That was a bit of a bummer. Parking can be a challenge unless you want to valet for $50 a day. We found street parking that you have to keep adding to if you leave your car there. But I can imagine when NOLA is busy street parking would be difficult to find. The included buffet breakfast was surprisingly good. They had decaf coffee in the cool coffee machine the first day but was out the rest of our stay. That was another little bummer. Overall, we enjoyed our stay and would consider this location next time.
Bobbie
Bobbie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Jan 2025
Chris
Chris, 3-night business trip
Verified Hotels.com guest review
2/10 Poor
28 Jan 2025
Joel
Joel, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
28 Jan 2025
Joel
Joel, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
26 Jan 2025
Location is excellent. Everyone should try this hotel.
Steve
Steve, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Jan 2025
We love this hotel
We've stayed here before. Charming brick building that was an old sugar mill. Lots of character, record players & jazz albums in the livingrooms. Great location: walking distance to French Quaters, convention center & cruise ship terminals.
Julie
Julie, 1-night family trip
Verified Hotels.com guest review
6/10 Good
20 Jan 2025
Need to get air fix
The hotel overall is beautiful nice rooms, but was very hot. We changed rooms and the air was a lil better but had to get maintenance to fix air, the air is ran off a water boiler. If the air worked through out my stay I would have gave them a ten, but I can’t stay there anymore bc of the air I like for my room to be cool.
sheree
sheree, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
20 Jan 2025
Equasia
Equasia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Jan 2025
Equasia
Equasia, 1-night trip
Verified Hotels.com guest review
8/10 Very good
13 Jan 2025
Nice, spacious room with separate living room
Nice quiet hotel, but limited self parking.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Jan 2025
kathryn
kathryn, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Jan 2025
ANd a record player
my room was huge! great decor and a record player!
James
James, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
8 Jan 2025
It was really nice and pleasant!
Corina
Corina, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Jan 2025
Good service, the coffee machine wasn't working but they brought a little one to service everyone, good breakfast.
I love to have a security box in my room, good pressure of water, everything was good.
Orlando
Orlando, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Jan 2025
Excellent
Interesting hotel rooms with multiple areas, like a small apartment. Really nice bathroom. Comfortable. Big free breakfast. Good location. Quiet.