San Giuliano Terme Ripafratta Station - 12 min drive
Restaurants
Pasticceria Pinelli - 3 min walk
Taddeucci - 3 min walk
Pizzeria Fuori di Piazza - 2 min walk
Bar Pasticceria Tessieri - 1 min walk
Bistrot e Wine Bar Des Arts - 1 min walk
About this property
N°15 Santori Luxury Hotel
N°15 Santori Luxury Hotel is a great choice for a stay in Lucca. You can unwind with a drink at the bar/lounge, and free continental breakfast is available daily between 7:30 AM and 10:30 AM. Other highlights at this boutique hotel include a snack bar/deli and a garden.
Languages
English, French, German, Italian
At a glance
Hotel size
7 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 8 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 6:30 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property is in a car-free zone and can be reached only by train, taxi, foot.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets stay free
Service animals welcome
Restrictions apply*
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Onsite parking limited
Property amenities
Food and drink
Free continental breakfast each morning 7:30 AM–10:30 AM
Bar/lounge
Room service (limited hours)
Snack bar/deli
Working away
Meeting room
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Minibar
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
In-room dining only
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The property is closed between October 23 and December 31.
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Parking is available nearby and costs EUR 25 (2297 ft away)
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
N.15 Santori Luxury Home Hotel Lucca
N.15 Santori Luxury Home Hotel
N.15 Santori Luxury Home Lucca
N15 Santori Luxury Home Hotel
N°15 Santori Hotel Lucca
N.15 Santori Luxury Home
N°15 Santori Luxury Hotel Hotel
N°15 Santori Luxury Hotel Lucca
N°15 Santori Luxury Hotel Hotel Lucca
Frequently asked questions
Is N°15 Santori Luxury Hotel currently open?
The property is closed between October 23 and December 31.
Does N°15 Santori Luxury Hotel offer free cancellation for a full refund?
Yes, N°15 Santori Luxury Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at N°15 Santori Luxury Hotel?
Yes, pets stay free.
Is parking offered on site at N°15 Santori Luxury Hotel?
Yes. Parking spots may be limited.
What are the check-in and check-out times at N°15 Santori Luxury Hotel?
Check-in start time: 2:00 PM; Check-in end time: 8 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
What is there to do at N°15 Santori Luxury Hotel and nearby?
N°15 Santori Luxury Hotel has a garden.
What's the area around N°15 Santori Luxury Hotel like?
N°15 Santori Luxury Hotel is in Lucca Historical Center, a short 10-minute walk from Lucca Station and 2 minutes' walk from Piazza Napoleone.
N°15 Santori Luxury Hotel Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.8/10
Staff & service
9.6/10
Amenities
10/10
Property conditions & facilities
Reviews
10/10 Exceptional
9 Oct 2020
Opulence and Luxury
We loved Santori N15. Excellent location easily walkable with rolling cases from the station. Beautiful inside - just stunning. We had the Puccini room and very grand it was too. Caterina could not have been more helpful, sorting luggage, breakfast in our room and restaurant bookings. This is such a lovely place to stay and close to all the main attractions! Tourist information in the square near the station hires electric scooters to whizz around the city walls!
Do consider staying here for opulence, beauty and a real sense of luxury.
abigail
abigail, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Sep 2020
Cute Boutique Hotel
very cute boutique hotel centrally located in lucca. the staff was extremely helpful and went above and beyond in helping us explore the city
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Aug 2020
Arrived very late but reception stayed open just for us.
We were made very welcome and could not fault the hotel.
Would definitely stay again if visiting Lucca
Michael
Michael, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Sep 2019
Highly recommend this beautiful history boutique hotel for your stay in wonderful Lucca. it is very small and personalized service. Common areas and our room were very uniquely designed, furnished and decorated. All features are historic but modern. The location is perfectly centered for exploring Lucca. The only downside is that if you are driving there is not parking nearby and it is somewhat hard to get to the hotel and load and unload your vehicle. We decided on departure to just take a cab to the parking garage rather than drive the car to load up at the hotel.
Verified traveller
2-night romance trip
Verified Orbitz guest review
10/10 Exceptional
19 Jul 2019
Beautiful blending of old and new. The staff were wonderful
Linda
Linda, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 Jun 2019
Verified traveller
3-night trip
Verified Expedia guest review
10/10 Exceptional
17 Jun 2019
Look at Lucca
It was a last night stop over prior to flight home . The hotel staff were efficient at check in. Our bags were put in our room before we we returned as we had checked in before 1 pm Lucca was a delight
James
James, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
2 May 2019
Thomas
Thomas, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
10 Aug 2018
LOVELY
Beautiful property in an ideal lcoation
DAVID
DAVID, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
31 May 2018
Very nice hotel.
This is a wonderful boutique hotel. It is well decorated, the rooms are plenty large and public areas are nice. The breakfast was well done, although a shade towards continental.
Our only complaint was that the air condition system had not been turned on for the summer (and it needed to be). We were forced to open our windows which both let flies in and exposed us to the next door neighbors having a late night drinking session.
David
David, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
21 May 2018
Wonderful
If was a beautiful place. I wish we had more time. Staff excellent. Great place to stay.
Robert
Robert, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
3 Apr 2018
Lovely stay!
A beautiful hotel in a great location. We were surprised at the size of the room. Breakfast was lovely and we received some really good tips about what to see in the city.
Igors
Verified Hotels.com guest review
10/10 Exceptional
24 Sep 2017
Lovely Lucca
Great central location in the old town of Lucca. Beautiful decor. Quiet and spacious. Fabulous breakfast. Great shower!
Helen
Helen, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
24 Aug 2017
Beautiful Hotel
Beautiful redesign of classic hotel. Large, expansive rooms, excellent staff.
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
8 Aug 2017
Tastefully furnished boutique hotel.
We received a warm welcome and recommendations regarding sights, activities and restaurants in Lucca. The hotel was well appointed and beautifully furnished. Due to its size, the hotel felt exclusive and was very peaceful. It was well-located within Lucca's walls and within easy walking distance of all sights and amenities, including the railway station. We would love to return to this beautiful hotel!
Elaine
Elaine, 3-night trip
Verified Expedia guest review
10/10 Exceptional
2 Jul 2017
Incredible!!!!
We were extremely happy with the hotel and everything included ! Everyone was very nice and the rooms are incredibly big and beautifully decorated. Best place to stay in Lucca in our opinion. Outstanding overall
thomas
thomas, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
31 May 2017
Brand new fantastic Small boutique hotel.
Very elegantly decorated.. great hospitality.. brill and staff.. we were amazed..
Ilhan
Ilhan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
6 Aug 2020
Lage im Zentrum. Man fühlt sich wie in einem kleinen Schloss. Individuell gestaltete Räume. Super Frühstück.
Carsten
Carsten, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 Jul 2020
Très jolie bâtisse
Magnifique bâtiment !
Chambre très confortable et joliment decorée, espaces commun superbes, personnel à l'écoute
Seuls bémols: télécommande de la télé très sale et douche avec peu d eau le soir, petit déjeuner avec des croissants industriels du supermarché...
si non, excellent hotel, je recommend
Thais
Thais, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Nov 2019
Ho soggiornato nella camera Bohème, bellissima! Sembrava di essere in un castello del 1400 ma con tutte le comodità moderne.
Ottima accoglienza e colazione.
L'albergo è situato in posizione centrale, all'interno delle mura di Lucca, quindi ideale per chi voglia visitare la città.
Se proprio devo trovare un appunto...in quella camera, il wifi funzionava con molta difficoltà, nel resto dell'albergo invece nessun problema.
Comodo anche se si vuole uscire la sera: viene lasciato il codice di accesso, così si è pienamente autonomi. Assolutamente consigliato!
Verified traveller
1-night romance trip
Verified Expedia guest review
8/10 Very good
25 Oct 2019
O hotel fica muito bem localizado, a decoração é muito bonita e o atendimento impecável!
Verified traveller
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
6 Oct 2019
Niels Christian
Niels Christian, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Jul 2019
Einmaliges Zimmer (Nr. 2 im 1.Stock)
Zimmer gigantisch groß, vor allem hoch. Früherer Check-in kein Problem. Im Haus absolut ruhig, lediglich Geräusche von der Straße früh morgens (Straßenreinigung).