Hotel Lavender - Oleander Resort, Piran

Please note, this hotel is closed for the season. When you book here, you are involuntarily moved to another property that is owned by the same company. So, I do not know why it is even listed on Expedia except to be able to have double the opportunities to attract guests. Either way, the fact that this can happen is proof that Expedia has little to no control measures place to protect your customers from bait and switch practices. You should be ashamed of yourselves. This is not how you should treat your customers. Why should anyone trust your company with their travel plans when you list hotels that are not even open.

Clean, well presented room. Only things missing were tea/coffee making facilities (although the bar would provide hot water free of charge). Also the double bed was furnished with two single duvets, which we found unusual.

Lep hotel blizu morja, lepo urejeno, prijazno osebje

Good, outside the city noise location. Sheets were clean, but cover douvet had some bugs.

Room is basic but clean and ok for this price. Problem is that there is no sound isolation and you hear everything from hall and other rooms. Reception wasn’t working in the afternoon when I want to check in and they had notification on entry door that hotel is closed and that you should go to hotel Oleander (maybe 200m away). First I had to drag lugage to Levander hotel, than to second hotel and that back to Levander. I would be nice if you would get notification where you should check in and where are you staying.

Basic hotel, staff kind and hard working but unfortunately not trained to deal with guests. Charging for services that should be included in room rate (checking in the guests). Location is close to the sea and beach, which is a big plus.

Uns hat der Aufenthalt sehr gut gefallen, es gab nichts auszusetzen!!! Sehr freundliches Personal, sehr sauber, sehr schönes Design/Ambiente- alles wunderbar!

Gute Lage sehr freundliches Personal saubere Unterkunft

De bussen die toekwamen met vakantiegangers hadden voorrang, er was geen oog voor de individuele reiziger. De ene keer ontbijt in de Oleander de andere keer in Lavender, was bijna nooit aangekondigd. Ontbijt zeer eentonig. Soms werden er dingen niet aangevuld en was er alleen wit brood over :(. In Lavender was de receptie quasi nooit open en was er dus niemand aanwezig, je had steeds je sleutel nodig om je hotel binnen te gaan, je was er als het ware alleen en aan je lot overgelaten. Als er bussen toekwamen dan kregen die voorrang en was iedereen aanwezig. Bij het uitchecken moesten wij nog taksen betalen, we hadden deze nochtans betaald bij de boeking. Eerst was er zelfs twijfel over de betaling. Jammer. De poetsploeg verdient een pluim.

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