Secret Garden

Photo gallery for Secret Garden

Primary image
Beach
Terrace/patio
In-room safe, soundproofing, free WiFi, bed sheets
In-room safe, soundproofing, free WiFi, bed sheets

Overview of Secret Garden

Secret Garden

2.0 star property
Centro Histórico hostel with restaurant and bar/lounge

8.2/10 Very good

20 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Airport transfer
  • Restaurant
  • Bar
  • 24/7 front desk
Map
Antepara E4 60 y Rios, Quito, 170403
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Luggage storage
  • Tour/ticket assistance
  • TV in a common area
Feel at home
  • Garden
  • Terrace
  • Daily housekeeping
  • Soundproofed rooms
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Centro Histórico
  • Quicentro Sur Mall - 37 min drive

Getting around

  • Mariscal Sucre Intl. Airport (UIO) - 53 min drive
  • Airport shuttle (surcharge)

About this property

Secret Garden

Secret Garden offers an airport shuttle (available 24 hours) for USD 53 per vehicle roundtrip. Guests looking for a bite to eat can check out Secret Garden, which serves Latin American cuisine and is open for breakfast and dinner. Other highlights include a bar/lounge, a terrace, and a garden. Fellow travelers like the helpful staff.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 26 rooms

Arriving/Leaving

  • Check-in time from noon - midnight
  • Express check-in/out
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Languages

  • English
  • Spanish

Room amenities

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Heated floor (bathroom)

Freshen up

  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

Secret Garden - This restaurant specializes in Latin American cuisine and serves breakfast and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of USD 3 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 53 per vehicle (roundtrip)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

This property accepts credit cards.

Also known as

Secret Garden Hostel Quito
Secret Garden Hostel
Secret Garden Quito
Secret Garden Quito
Secret Garden Hostel/Backpacker accommodation
Secret Garden Hostel/Backpacker accommodation Quito

Frequently asked questions

Overall score and ratings

8.2

Very good

8.1/10

Cleanliness

8.7/10

Staff & service

8.8/10

Amenities

8.3/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Central location, makes it easy to go to Cotopaxi
It has a nice vibe. I'd go there again. Restaurant and bar are particularly nice. Avocado toast for breakfast!! Great to have a family room available. Staff and volunteers were so helpful. The free walking tour was informative and enjoyable. Laundry service available. Staying the night before taking their shuttle to sister property at Cotopaxi is a particularly good idea.
Christy, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

good stay
lots of activities and easy to meet people. Location is good. The hostel sometime charge more for taxi compare to if you call yourself or use uber. For example, uber from airport to hostel is about $25 but the hostel will charge $28. However when I transfer from hostel to airport, I paid $20. the food is good @ the hostel but you probably can find cheaper and different type of food elsewhere. the staff is very responsive. It's fairly noisy at night till around 11 pm or so. Overall, it is a good stay.
chris, 2-night trip
Verified Hotels.com guest review

2/10 Poor

disapointing
The only reason that i booked a room at that hostel its because my bus for my jungle trip was departure-arrival there. The guys at the reception didnt want to help me with taxi, he just tell me walk at the corner at street there should be one ( there were none...and i was waiting in the street at 23:45 in a location not that safe) and the wifi didnt works in the room , only in common area... So its a epic fail!!!
sebastien, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

My room was awesome! The staff was super friendly and helpful. The walking tour was a great free add on with lots of good info. The upstairs patio has amazing views with free tea and filtered water
Angela, 2-night trip
Verified Expedia guest review

6/10 Good

The service was great
The place was good exept for the contraction that was going on. We have to move rooms three times. The noise and the Dust it was untakeble
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Dialed in for independent travel!
Dialed in for independent travelers… receptionists will help you, the travel agency is on-site, everyone is super friendly and you can even take Spanish lessons!
Petra, 1-night trip
Verified Hotels.com guest review

6/10 Good

I liked the view in the rooftop, and the prices at the restaurant were half percet less as customer but in the rooms they didn't have heater, I got frozen! and they didn't have parking. So in the night i couldn't sleep well because i was checking everytime my car was ok. I had to look for another place to kept in Quito another day. The stuff was friendy but there were problems with communication before my check-in.
1-night family trip
Verified Orbitz guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

2/10 Poor

Benjamin, 1-night trip
Verified Hotels.com guest review

6/10 Good

4-night family trip
Verified Hotels.com guest review