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SO/ Auckland

5.0 star property
Luxury hotel with spa, near University of Auckland

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Photo gallery for SO/ Auckland

Indoor pool
Exterior
2 bars/lounges, rooftop bar
Exterior
Exterior
SO/ Auckland features a rooftop terrace and puts you just steps from Queen Street Shopping District. Guests can be pampered with deep-tissue massages at the spa, and Javalab, one of 2 restaurants, serves lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a 24-hour health club.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Electric vehicle charging point
  • Bar
  • Airport transfer

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour health club
  • Sauna
  • Valet parking
  • 24-hour room service
  • Massage/treatment rooms
  • In-room childcare

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
The current price is CA $186
CA $214 total
includes taxes & fees
May 4 - May 5

Room options

Available filters for rooms
Showing 12 of 12 rooms

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Premium bedding
Separate bathtub and shower
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Collection)

Room, 1 King Bed (Collection)

Room, 1 King Bed (Collection)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Separate bathtub and shower
Hair dryer
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Loft Suite, Club Signature Access, 1 King Bed

Loft Suite, Club Signature Access, 1 King Bed

Loft Suite, Club Signature Access, 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Separate bathtub and shower
Hair dryer
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, 2 Twin Beds (Collection)

Premium bedding, minibar, in-room safe, desk

Twin Room, 2 Twin Beds (Collection)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Separate bathtub and shower
Hair dryer
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Atelier. Club Signature Access)

Suite, 1 King Bed (Atelier. Club Signature Access)

Suite, 1 King Bed (Atelier. Club Signature Access)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio King

Premium bedding, minibar, in-room safe, desk

Studio King

  • Sleeps 2
  • 1 King Bed

View all photos for Collection Twin

Premium bedding, minibar, in-room safe, desk

Collection Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for LOFT SUITE, Club Signature Access, 1 King Bed

Living area

LOFT SUITE, Club Signature Access, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Collection

Premium bedding, minibar, in-room safe, desk

Collection

  • Sleeps 2
  • 1 King Bed

View all photos for Collection Accessible, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Collection Accessible, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Atelier Suite

Premium bedding, minibar, in-room safe, desk

Atelier Suite

  • Sleeps 2
  • 1 King Bed
55-inch LED TV with digital channels, TV, pay movies

Cordis, Auckland by Langham Hospitality Group

  • Pool
  • Spa
  • Parking available
  • Free WiFi
8.8 out of 10, Excellent, 1,256 reviews
The price is CA $128
CA $148 total
includes taxes & fees
May 9 - May 10
Cordis, Auckland by Langham Hospitality Group
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About the area

Map
Cnr. Customs East & Gore Street, Auckland, 1010

What's nearby

  • University of Auckland - 4 min walk - 0.4 km
  • Auckland Ferry Terminal - 5 min walk - 0.5 km
  • Princes Wharf - 7 min walk - 0.6 km
  • Sky Tower - 12 min walk - 1.0 km
  • SkyCity Casino - 12 min walk - 1.0 km

Getting around

  • Auckland Intl. Airport (AKL) - 28 min drive
  • Auckland Britomart Station - 2 min walk
  • Auckland Remuera Station - 6 min drive
  • Auckland Kingsland Station - 7 min drive
  • Gaunt Street Tram Stop - 16 min walk
  • The Strand Station - 17 min walk
  • Jellicoe Street Tram Stop - 18 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Giapo - ‬1 min walk
  • ‪King Made Noodles 金味德牛肉拉面 - ‬2 min walk
  • ‪Burgerfuel - ‬2 min walk
  • ‪Daily Bread — Britomart - ‬1 min walk
  • ‪Ortolana - ‬2 min walk

About this property

SO/ Auckland

SO/ Auckland features a rooftop terrace and puts you just steps from Queen Street Shopping District. Guests can be pampered with deep-tissue massages at the spa, and Javalab, one of 2 restaurants, serves lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a 24-hour health club.

Languages

Chinese (Mandarin), English, Hindi
VISIBILITY

At a glance

Hotel size

    • 130 rooms
    • Arranged over 15 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • The property charges 2.5 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 12 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Covered onsite valet parking (NZD 65 per night; includes in/out privileges)
    • Electric vehicle charging point on site

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)
  • Children's menu
  • Baby bath
  • Pool gate

What to do

  • Yoga classes

Working away

  • 24-hour business center
  • 5 meeting rooms
  • Conference space (5382 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour health club
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Stair-free path to entrance

Room amenities

Be entertained

  • 49-inch Smart TV
  • Digital TV channels
  • Streaming services

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Turndown service
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
STAR_OUTLINE

Special features

Spa

SO/ SPA has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Javalab - This café serves lunch, dinner, and light fare. A children's menu is available.
Harbour Society - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Hi So - Onsite rooftop bar. Open daily.
Mixo - Onsite bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 49 per person
  • Airport shuttle service is offered for an extra charge of NZD 195 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2.5 percent

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for NZD 100.0 per night

Parking

  • Covered valet parking costs NZD 65 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

SO/ Auckland Hotel
SO/ Auckland Hotel
SO/ Auckland Auckland
SO/ Auckland Hotel Auckland

Frequently asked questions

Does SO/ Auckland offer free cancellation for a full refund?

Yes, SO/ Auckland does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at SO/ Auckland?

Yes, there's an indoor pool.

Are pets allowed at SO/ Auckland?

Sorry, pets aren't allowed.

Is parking offered on site at SO/ Auckland?

Yes. Valet parking costs NZD 65 per night. Electric vehicle charging is available.

Is airport shuttle service offered by SO/ Auckland?

Yes, an airport shuttle is available. The charge is NZD 195 per vehicle one-way.

What are the check-in and check-out times at SO/ Auckland?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

Is there an onsite casino at SO/ Auckland?

No, this hotel doesn't have a casino, but SkyCity Casino (12-min walk) is nearby.

What is there to do at SO/ Auckland and nearby?

Onsite recreation at SO/ Auckland includes yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. SO/ Auckland also has 2 bars and a 24-hour health club, as well as a sauna.

Are there restaurants at or near SO/ Auckland?

Yes, there are 2 onsite restaurants, featuring international cuisine.

What's the area around SO/ Auckland like?

SO/ Auckland is in Auckland Central Business District, a short 2-minute walk from Auckland Britomart Station and 12 minutes' walk from Sky Tower.

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Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Sophia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel. This part of Auckland is a bit rough at night, but very convenient and pleasant during the day
Aleksandr, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic hotel, can't fault it. Highly recommend
Excellent modern hotel with great facilities. Handy location near commercial bay restaurants/shops and the viaduct/ferry terminal. The rooms were large, comfortable, modern and clean. Rooftop bar is epic if you want a cocktail and enjoy the harbour views. Long indoor pool, jacuzzi spa, gym and even a sauna was a nice surprise. Would definitely stay here again.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful, yet way too short
We stayed only one night and could not use all the great amenities. Dinner at the hotel was great. The room was spacious, clean, and very nicely designed. The hotel had a technical issue which could not be fixed during our stay and affected all rooms. The management however compensated us in a great and interesting way which was an amazing way to apologize for the inconvenience. Will we come back? Definitely! We still need to ise the spa, the pool, the gym, and many more amenities.
Dinner at SO/ Auckland
Kerstin, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Would not recommend
Bad experience would not recommend. TV did not work in room and management was not helpful.
Kimberly, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic hotel bit quirky
Fantastic hotel we booked four rooms for two couples two children and an infant and a parent. The rooms were fantastic enjoyed all the services including the pool buffet breakfast. Our only complaint was the green lights in the room are a little bit of a night.
madelaine, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Riasat, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Location and ambiance was great. Breaksat option was a winner.
Kristine, 2-night romance trip
Verified Orbitz guest review

2/10 Poor

Williams, 1-night trip
Verified Lastminute guest review

10/10 Exceptional

Great CBD stay
Great trip with adjoining rooms. Toddler with us and friends in the other room. Very helpful & friendly staff.
Miranda, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Perfect City Location
Beautiful central location with a perfect location for everything downtown. Amazing luxury styled Hotel with great ammenities. The hotel has gorgeous interiors, and the staff are fantastic and extremely helpful and well-mannered. Would I stay here again, definitely.
Ed, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved our night here, the rooms are lovely and the free snacks and amenities are a great touch. Bed was super comfy and rooms were quiet!
Monique, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

We stayed with our newborn and found it very easy going and the staff were really sweet and accommodating. Loved the King Studio room! It was spacious and felt luxurious with lots of design touches. I wouldn't say it was particularly quiet with loud music from the bars and sirens on a Saturday night, but didn't bother us. The restaurant food and service was great, but would suggest they lower the lights for more ambiance?
Michelle, 1-night family trip
Verified Wotif guest review

10/10 Exceptional

Such a beautiful property with great staff, definitely staying here again!
Tyla, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Staff were excellent
Dan, 1-night family trip
Verified Wotif guest review

10/10 Exceptional

james, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

....
Richard, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Oliver, 1-night trip
Verified Wotif guest review

10/10 Exceptional

The design of the building was stunning. Loved it. It’s definitely one of a kind.
Amanda, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel and awesome location. Staff were so accommodating and friendly.
Maudie, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Christine, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lauren, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Had issues with the lock but was given upgraded room transfer which was nice. Really pretty hotel!
Jane, 2-night trip
Verified Expedia guest review

8/10 Very good

Francesco, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Great location, room was spacious. Silly bathroom with glass walls. Also no lights by bedside. Overall a good experience.
Philip, 1-night family trip
Verified Expedia guest review