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Metropole Hotel Kampala

3.5 star property
Suburban hotel in Kampala with 2 restaurants and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Metropole Hotel Kampala

View from room
Food and drink
Extra beds
2 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby lounge

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Gym
    Gym
  • Free breakfast
    Free breakfast
  • Laundry facilities
    Laundry facilities
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Fitness center
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Children stay free
  • Rollaway/extra beds
  • Refrigerator
  • Private bathroom
  • Television
  • Garden

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room, Golf View

In-room safe, desk, iron/ironing board, rollaway beds

Deluxe Double Room, Golf View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Hair dryer
Bathrobes
Coffee/tea maker
  • 26 sq m
  • Golf view
  • Sleeps 3
  • 1 Double Bed

View all photos for Business Double Room, Golf View

In-room safe, desk, iron/ironing board, rollaway beds

Business Double Room, Golf View

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Bathrobes
Coffee/tea maker
Electric kettle
  • 25 sq m
  • Golf view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room

In-room safe, desk, iron/ironing board, rollaway beds

Deluxe Single Room

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Bathrobes
Coffee/tea maker
Electric kettle
  • Golf view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room, 1 Double Bed, Front View

In-room safe, desk, iron/ironing board, rollaway beds

Deluxe Double or Twin Room, 1 Double Bed, Front View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Hair dryer
Bathrobes
Coffee/tea maker
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Business Double Room, City View

In-room safe, desk, iron/ironing board, rollaway beds

Business Double Room, City View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Private bathroom
Hair dryer
Bathrobes
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Outdoor pool

ONOMO Hotel Kampala

Pool
Free breakfast
Spa
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8.8 out of 10, Excellent, (46)
The price is CA $209
CA $247 total
includes taxes & fees
Nov 24 - Nov 25
ONOMO Hotel Kampala
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About the area

Map
Windsor Crescent Road Plot 51-53, Kampala, Central, 227744

What's nearby

  • Uganda Golf Course - 4 min walk - 0.4 km
  • The Acacia Mall - 17 min walk - 1.5 km
  • Uganda National Museum - 2 min drive - 2.0 km
  • Makerere University - 3 min drive - 2.7 km
  • Mulago National Specialized Hospital - 3 min drive - 2.5 km

Getting around

  • Entebbe Intl. Airport (EBB) - 53 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Bubbles O'learys - ‬9 min walk
  • ‪Yujo Izakaya - ‬12 min walk
  • ‪Mezo Noir - ‬11 min walk
  • ‪Garden City Rooftop - ‬14 min walk
  • ‪Lotus Mexicana Cantina and Beach Bar - ‬9 min walk

About this property

Metropole Hotel Kampala

Adjacent to a golf course, Metropole Hotel Kampala is a great choice for a stay in Kampala. After visiting the fitness center for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. Other highlights include a snack bar/deli, a terrace, and a garden.

Languages

English, Swahili

At a glance

Hotel size

  • 60 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: midnight
  • Express check-out available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The property charges 3 percent for credit card payments
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free English breakfast each morning 7 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Pro golf lessons

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Golf caddy on site
  • Golf clubs on site

Facilities

  • 1 building/tower
  • Built in 2007
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Adjacent to a golf course
  • Golf driving range on site
  • Golf clubhouse on site
  • Golf pro shop on site
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 50 per person (one-way)
  • Area shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge of 3 percent

Children & extra beds

  • Cribs/infant beds are available for USD 25.0 per day
  • Rollaway beds are available for USD 25.0 per night

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Metropole Hotel Kampala
Metropole Kampala
Metropole Hotel Kampala Hotel
Metropole Hotel Kampala Kampala
Metropole Hotel Kampala Hotel Kampala

Frequently asked questions

Does Metropole Hotel Kampala offer free cancellation for a full refund?
Yes, Metropole Hotel Kampala does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Metropole Hotel Kampala?
Sorry, pets aren't allowed.
Is parking offered on site at Metropole Hotel Kampala?
Yes, there's free self parking.
Is airport shuttle service offered by Metropole Hotel Kampala?
Yes, an airport shuttle is available. The charge is USD 50 per person one-way.
What are the check-in and check-out times at Metropole Hotel Kampala?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-out is available.
What is there to do at Metropole Hotel Kampala and nearby?
Metropole Hotel Kampala has a fitness center and a garden.
Are there restaurants at or near Metropole Hotel Kampala?
Yes, there are 2 onsite restaurants, featuring international cuisine.
What's the area around Metropole Hotel Kampala like?
Metropole Hotel Kampala is a short 4-minute walk from Uganda Golf Course and 17 minutes' walk from The Acacia Mall.

Metropole Hotel Kampala Reviews

Reviews

7.0

Good

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

Stay was comfortable
Shrinivasan, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

EYAL SHIMON, 5-night trip
Verified Hotels.com guest review

6/10 Good

The hotel neds some updates, it's very old
Abu Bakarr, 1-night trip
Verified Hotels.com guest review

2/10 Poor

I I didn't like how a night shift employee checked into my room at 5:30 in the morning while i was at the gym. The employee had no reason to be in my room at that time and he couldn't give me a reason why he was there. Then i call the front desk to report the incident and its the same employee who picked up the phone and assured me that no one was in my room. When the morning supervisor came we reviewed the camera and sure enough that employee was in my room for no apparent reason. I was forced to check out of the hotel prematurely and had to find another secure hotel. I will never go back to that hotel for poor security.
Unsatisfied, 6-night business trip
Verified Expedia guest review

6/10 Good

Good basic rooms, restaurant. Very good value
2-night business trip
Verified Hotels.com guest review

6/10 Good

Adam, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

My worse stay in Metrople kampala -feb'2020
Hotel stay was worse -compare to my previous visits. property is old not maintained well -insuffient lighting in wash room /fused bulbs/ dusty rooms / ineffective air condition in room .. etc etc . ANTS were seen around and also a small RAT that was moving about -reported to the reception-on check out. food and facility average - I do not recommend this property to anyone and will never stay again.
Vianney, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Jan, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

The staff was very helpful and went out of their way to answer my every request. I think the rooms would be better with carpet rather than bare tile and a pair of house slippers or shoes would make a difference with the bare tiles. Water pressure is good though the shower would do better with a sliding glass door rather than a curtain. The breakfast is good and has nice variety. A little noisy in the morning due to being next to a major road but it is manageable. Overall I would stay here again.
Kevin, 1-night trip
Verified Expedia guest review

2/10 Poor

If you have no better place to stay,then book this hotel.very poor ethics in regards to front desk and management. Booked a fully paid stay for 15 days but due to other obligations had to leave in 5 days, with booking company promising to refund my balance. The hotel management RIPPED me off by refusing to honor the request from Expedia. Again if you have no better place to stay and all the many surrounding hotels are full then make this your choice. For me i will never.
Charles, 13-night business trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

8/10 Very good

14-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

Food from restaurant was excellent especially the Thai and the fish. Room at the back was noisy with traffic and people talking outside. Ask for rooms in the front. Adequate gym facility. Good siting area for a small hotel
2-night business trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

The breakfast spread each morning was excellent, and the food in the restaurant is also excellent. The staff is very friendly and helpful. Both times I have stayed at the hotel, the air conditiong was not working, which made it difficult to sleep
5-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Orbitz guest review

8/10 Very good

Very cooperative staff and rooms are run down a bit.
Raheel, 9-night business trip
Verified Expedia guest review

8/10 Very good

Staff is extremely friendly and attentive.They made my stay all the better
5-night trip with friends
Verified Expedia guest review

4/10 Fair

Great location, not worth the money
The breakfast is terrible, seems like it was cooked a few days ago as nothing tasted fresh, very few options as well. Hotel staff could be trained in customer service as it seems like none of them wanted to be there. The rooms could also be refurbished.
Rebecca, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Breakfast choice was poor
1-night business trip
Verified Hotels.com guest review

8/10 Very good

Rooms were spacious and comfortable and the staff very friendly. One side of the hotel was very noisy because of a bar down the road so request a room on the golf course side for less disturbance.
Emma, 5-night business trip
Verified Hotels.com guest review

8/10 Very good

Comfortable stay
The recent stay at the Metropole Hotel in Kampala was pleasant. The hotel is generally clean and maintained however it is getting a little shabby. On the other hand the staff could not be faulted. Nothing was too much trouble, every request we had was dealt with efficiently and with graciousness. The room was always clean and fresh and the general areas were also clean. Of special mention is Agatha who organised our daily travel - she went above and beyond to ensure we travelled safely, comfortably and efficiently even in the crazy traffic of Kampala. All the drivers were courteous and helpful with one in particular waiting 2 hours when an appointment overrun. If you are looking for somewhere where you feel looked after then I would definitely book at The Metropole.
Kate, 5-night business trip
Verified Hotels.com guest review

6/10 Good

Johanna, 4-night business trip
Verified Hotels.com guest review