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The Jaffa, A Luxury Collection Hotel, Tel Aviv

Photo gallery for The Jaffa, A Luxury Collection Hotel, Tel Aviv

Exterior
Seasonal outdoor pool, open 8:00 AM to 5:00 PM, free cabanas
Balcony
Balcony
View from room

Overview of The Jaffa, A Luxury Collection Hotel, Tel Aviv

The Jaffa, A Luxury Collection Hotel, Tel Aviv

5.0 star property
Luxury hotel with spa, near Jaffa Port

9.0/10 Superb

35 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is CA $682
Price available on 12/24/2022
Map
2 Louis Pasteur St, Tel Aviv, 6803602

Room options

About this area

What's nearby

  • In Tel Aviv Promenade
  • Rothschild Boulevard - 12 min drive
  • Jerusalem Beach - 16 min drive
  • Gordon Beach - 18 min drive

Getting around

  • Ben Gurion Airport (TLV) - 29 min drive
  • Holon Junction Station - 5 min drive
  • Bat Yam - Komemiyyut Station - 6 min drive
  • Rishon LeTsiyon - Moshe Dayan Station - 8 min drive

Restaurants

  • Jeff - 3 min walk
  • Onza - 4 min walk
  • Urbano - 4 min walk
  • Blackout - 5 min walk
  • Farouk BaShuk - 5 min walk

About this property

The Jaffa, A Luxury Collection Hotel, Tel Aviv

Situated by the ocean, The Jaffa, A Luxury Collection Hotel, Tel Aviv is a great choice for a stay in Tel Aviv. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, facials, or mani/pedis. Other highlights at this luxurious hotel include 2 bars/lounges, a poolside bar, and a 24-hour fitness center. Fellow travelers like the helpful staff and restaurant.

Languages

English, Hebrew

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 120 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 5:30 AM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (USD 20.00 per day; includes in/out privileges)
  • Onsite valet parking (USD 20 per day)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2018
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Lever door handles

Languages

  • English
  • Hebrew

Room amenities

Be entertained

  • 40-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Pillowtop mattress
  • Bed sheets provided

What to enjoy

  • Fireplace
  • Individually furnished

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

L.RAPHAEL BEAUTY SPA has 6 treatment rooms. Services include deep-tissue massages, facials, and manicures and pedicures. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

The Pool - This poolside bar serves light fare only.
Golda's - This delicatessen specializes in local cuisine and serves breakfast, lunch, and dinner. Open daily.
Shesh Besh Bar - This lobby lounge serves light fare only. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The 17% national value-added tax is not included in the price and may be charged at the hotel. Travelers on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport upon check-out.

Optional extras

  • Local cuisine breakfast is offered for an extra charge of USD 32.00 for adults and USD 32.00 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities will be closed during November, December, January, February, and March:
  • Swimming pool

Parking

  • Self parking costs USD 20.00 per day with in/out privileges
  • Valet parking costs USD 20 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 5:00 PM
  • The seasonal pool is open from April to November
  • Children under 4 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Jaffa Luxury Collection Hotel Tel Aviv
Jaffa Luxury Collection Tel Aviv
Jaffa Collection Tel Aviv
The Jaffa A Luxury Collection Hotel Tel Aviv
The Jaffa, A Luxury Collection Hotel, Tel Aviv Hotel
The Jaffa, A Luxury Collection Hotel, Tel Aviv Tel Aviv
The Jaffa, A Luxury Collection Hotel, Tel Aviv Hotel Tel Aviv

Frequently asked questions

Does The Jaffa, A Luxury Collection Hotel, Tel Aviv offer free cancellation for a full refund?
Yes, The Jaffa, A Luxury Collection Hotel, Tel Aviv does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Jaffa, A Luxury Collection Hotel, Tel Aviv?
As of 28 Nov 2022, prices found for a 1-night stay for 2 adults at The Jaffa, A Luxury Collection Hotel, Tel Aviv on 24 Dec 2022 start from CA $682, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Jaffa, A Luxury Collection Hotel, Tel Aviv?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at The Jaffa, A Luxury Collection Hotel, Tel Aviv?
Yes, there's a seasonal outdoor pool. Guests have pool access from 8:00 AM to 5:00 PM.
Are pets allowed at The Jaffa, A Luxury Collection Hotel, Tel Aviv?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Jaffa, A Luxury Collection Hotel, Tel Aviv?
Yes. Self parking costs USD 20.00 per day. Valet parking costs USD 20 per day.
What are the check-in and check-out times at The Jaffa, A Luxury Collection Hotel, Tel Aviv?
You can check in from 3:00 PM - 5:30 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at The Jaffa, A Luxury Collection Hotel, Tel Aviv and nearby?
Have fun with nearby activities like cycling and hiking. Indulge in a treatment at the spa and enjoy other amenities such as 2 bars and a seasonal outdoor pool. The Jaffa, A Luxury Collection Hotel, Tel Aviv also has a 24-hour fitness center and a sauna, as well as a garden.
Are there restaurants at or near The Jaffa, A Luxury Collection Hotel, Tel Aviv?
Yes, there are 2 onsite restaurants, featuring local cuisine and poolside dining. Nearby restaurants include Jeff (3-min walk), Onza (4-min walk), and Urbano (4-min walk).
What's the area around The Jaffa, A Luxury Collection Hotel, Tel Aviv like?
The Jaffa, A Luxury Collection Hotel, Tel Aviv is in Tel Aviv Promenade, a short 5-minute walk from Jaffa Port and 5 minutes' walk from Jaffa Clock Tower.

Overall score and ratings

9.0

Superb

9.5/10

Cleanliness

9.0/10

Staff & service

9.8/10

Amenities

9.5/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Moshe, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

moshe, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night business trip
Verified Hotels.com guest review

6/10 Good

Staff trying to scam for extra vat , very bad behavior by the reception. I never seen such rude behavior and disrespect for hotel guests!
Michael, 1-night romance trip
Verified Expedia guest review

6/10 Good

Nice hotel, but could work on customer service
Worst first experience from a five star hotel I have ever experienced. We took at taxi from Ben Gurion airport during rush hour (over an hour) and the driver didn't know the exact entrance to the hotel (it's not very obvious or well marked). Instead, he dropped us off per our request by a side entrance and a guard. The guard proceeded to yell at the old taxi driver and told us NOT to tip him and that he was a bad driver. He then proceeded NOT to help us with our bags or have someone come out to help us. Just sat back down with a scowling disposition. I've been to Israel multiple times and I know customer service isn't like other parts of the world, but for a hotel of this class and price, my first interaction with the hotel staff should be a little bit better than that. They should take some notes from the Mamila in Jerusalem. Otherwise, the hotel is beautiful, well maintained, clean, and comes with a completely ordinary daily israeli breakfast with mediocre service.
Luke, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel, great service in a fantastic location!
Eric, 3-night family trip
Verified Expedia guest review

8/10 Very good

Amazing hotel, rubbish service
Incredible hotel, amazing architecture, location and food. Service was an absolute joke, not what you'd expect from a 5 star or for the price you pay.
Ben, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ofek, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent service !!! Amazing hotel
Daniel, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Jillian, 1-night trip
Verified Expedia guest review