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Hacienda Cusin

3.5 star property
Mountain hotel in San Pablo del Lago with 2 restaurants and 2 bars/lounges

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Photo gallery for Hacienda Cusin

Front of property
Standard Double Room | View from room
Library
Deluxe Suite
Family Quadruple Room
Set in the heart of San Andrés, Hacienda Cusin offers a tranquil retreat. Treat yourself to horseback riding and racquetball/squash or unwind with a massage at the spa. Savor delicious meals at one of two on-site restaurants and stay connected with free WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Airport transfer
  • Spa
  • Connecting rooms available
  • Pet-friendly
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Conference center
  • Business center
  • 2 meeting rooms
  • Airport shuttle
  • Terrace
  • Coffee/tea in a common area
  • Garden

For families (6)

  • Children stay free
  • Playground on site
  • 2 bedrooms
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
The current price is CA $248
CA $273 total
includes taxes & fees
Mar 23 - Mar 24

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

Highlights

Patio
Individually furnished
Individually decorated
Heating
Connecting rooms available
Blackout drapes/curtains
2 bedrooms
Private bathroom
  • 24 sq m
  • Sleeps 4
  • 4 Twin Beds OR 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Patio
Individually furnished
Individually decorated
Heating
Connecting rooms available
Blackout drapes/curtains
2 bedrooms
Private bathroom
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite

Standard Suite

Standard Suite

Highlights

Patio
Individually furnished
Individually decorated
Heating
Connecting rooms available
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Patio
Individually furnished
Individually decorated
Heating
Connecting rooms available
Blackout drapes/curtains
2 bedrooms
Private bathroom
  • 7.40 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Presidential Suite

Presidential Suite | Living area

Presidential Suite

Highlights

Patio
Individually furnished
Individually decorated
Fireplace
Heating
Connecting rooms available
Blackout drapes/curtains
Separate bedroom
  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Patio
Individually furnished
Individually decorated
Heating
Connecting rooms available
Blackout drapes/curtains
2 bedrooms
Private bathroom
  • 9.7 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Queen Bed

View all photos for Standard Twin Room

2 bedrooms, in-room safe, individually decorated, individually furnished

Standard Twin Room

Highlights

Patio
Individually furnished
Individually decorated
Heating
Connecting rooms available
Blackout drapes/curtains
2 bedrooms
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Patio
Individually furnished
Individually decorated
Fireplace
Heating
Connecting rooms available
Blackout drapes/curtains
Separate bedroom
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed
Suite

Medina del Lago

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
9.2 out of 10, Wonderful, 47 reviews
The price is CA $244
CA $268 total
includes taxes & fees
Mar 5 - Mar 6
Medina del Lago
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About the area

Map
Calle Chiriboga, San Pablo del Lago, Imbabura, 100547

What's nearby

  • Lago San Pablo - 5 min drive
  • Peguche Waterfall - 8 min drive
  • Condor Park - 10 min drive
  • El Lechero - 12 min drive
  • Plaza de Ponchos - 13 min drive

Getting around

  • Mariscal Sucre Intl. Airport (UIO) - 99 min drive
  • Ibarra Station - 53 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Jardín del cajas - ‬9 min drive
  • ‪Quino Restaurant - ‬11 min drive
  • ‪Balcon de Imbabura - ‬12 min drive
  • ‪Cafetería Sisa - ‬11 min drive
  • ‪La tabilta del tartaro - ‬13 min drive

About this property

Hacienda Cusin

Hacienda Cusin is a great choice for a stay in San Pablo del Lago. Guests can indulge in massages, then grab a bite to eat at one of the 2 restaurants. Other highlights include 2 bars/lounges, a terrace, and a garden.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 40 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 3:30 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7 AM - 9 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning 7 AM–10 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Free daily reception
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Playground

What to do

  • Racquetball/squash
  • Horse riding/rentals
  • Pool table
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Kayaking nearby

Working away

  • Business center
  • 2 meeting rooms
  • Conference center (2 square feet of space)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Spa services
  • Banquet hall

Accessibility

  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • No elevator (single level property)
  • Area rugs in public areas
  • Tile flooring in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room

Room amenities

Home comfort

  • Heating

Sleep well

  • 2 bedrooms
  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Patio
  • Individually furnished and decorated
  • Heated floors

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Refundable deposits

  • Deposit: USD 125 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.
  • Service fee: 10 percent

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 40 per person (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children costs USD 40

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 10 per pet, per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.

Also known as

Hacienda Cusin Hotel San Pablo del Lago
Hacienda Cusin Hotel
Hacienda Cusin San Pablo del Lago
Hacienda Cusin Pablo l Lago
Hacienda Cusin Hotel
Hacienda Cusin San Pablo del Lago
Hacienda Cusin Hotel San Pablo del Lago

Frequently asked questions

Does Hacienda Cusin offer free cancellation for a full refund?

Yes, Hacienda Cusin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hacienda Cusin?

Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of USD 10 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Hacienda Cusin?

Yes, there's free self parking.

Is airport shuttle service offered by Hacienda Cusin?

Yes, an airport shuttle is available. The charge is USD 40 per person one-way.

What are the check-in and check-out times at Hacienda Cusin?

Check-in start time: 3:00 PM; Check-in end time: 3:30 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Hacienda Cusin and nearby?

Have fun during the warmer months with activities such as horseback riding. Additional recreation onsite includes racquetball/squash. Enjoy amenities like 2 bars, spa services, and a picnic area. Hacienda Cusin also has a garden.

Are there restaurants at or near Hacienda Cusin?

Yes, there are 2 onsite restaurants.

Does Hacienda Cusin have any outdoor private spaces?

Yes, every room features a patio.

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Reviews

9.4

Exceptional

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Dexter, 1-night trip
Verified Expedia guest review

8/10 Very good

It was clean and pleasant but there was no wifi in the room
Gladys, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Charming Hacieda
A charming hacienda with beautiful grounds. It is showing its age in places but is generally well-maintained. Thoroughly enoyed the fireplaces for cool mornings/evenings in the restaurant, drawing room, and our room. Service was excellent. The horseback ride with Ubertero was a highlight of our stay. A great place to stay in the Otovalo area.
James, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Beautiful garden but low end room
This Hacienda is very beautiful and well-maintained but the room wasn’t good. The room needed a lot of upgrades the bathroom was totally outdated. There was no hot water. I really enjoyed the garden so it’s worth to stay only one night to enjoy the surrounding and the garden but the room was very disappointing. It needed major renovation. The bathroom looked like a one star motel’s bathroom. Also do not book any activity with them, They overcharge terribly and it’s a total rip off. For example hire a taxi and ask the driver to wait when you finish your hike, it costed me $30 versus $120 that the Hacienda charges.
Maryam, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Beautiful hacienda with well appointed rooms.WiFi very slow or almost not working l...elegant garden and ground. At the Time of check in, staff thought my booking was canceled...at the time of checkout I had to show the Orbitz confirmation as the charge is different from confirmation. In the end it was resolved to my satisfaction. Overall a very pleasant experience!
1-night trip
Verified Orbitz guest review

10/10 Exceptional

Peaceful and beautiful
A great place to relax and enjoy.
Tina, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

It’s a beautiful property set in a historical mansion from 1620 it offers great hotel, gastronomic services!
Maria, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful location and an amazing natural friendly staff. Highly recommend
2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Cusin es maravilloso. Sigan ask
Alegría, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Très belle authentique hacienda dans un merveilleux parc. Repas très agréable, feu de cheminée allumé en soirée dans la chambre lors du room service. Beaucoup de charme et très romantique.
troy, 2-night romance trip
Verified Expedia guest review

8/10 Very good

hubo cambio de habitacion
JORGE, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lugar bien conservado e interesante
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Me gusto el ambiente de Tranquilidad y paz que se respira en el lugar, que no me gusto el área del Monasterio esta descuidado en sus áreas comunes
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night romance trip
Verified Orbitz guest review