Comfort House is just 4 mi (6.5 km) from the airport and offers a shuttle (available 24 hours). Guests indulge in spa services, then grab a bite to eat at the restaurant. Apartments feature bonuses like kitchenettes and washers/dryers, along with plasma TVs and room service.
Languages
English, Russian, Ukrainian
At a glance
Property size
15 apartments
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in/out available
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas (fines apply)
Property amenities
Pool/Spa
Spa services
Internet
Free WiFi
Parking and transportation
Free self parking on site
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Family friendly
Children stay free (see details)
Playground
Kitchenette
Refrigerator
Stovetop
Microwave
Electric kettle
Water dispenser
Cookware/dishes/utensils
Dining
English breakfast available for a fee daily 7:30 AM–11:30 AM: UAH 150 for adults and UAH 150 for children
1 restaurant
Room service available
Bedrooms
Bed sheets provided
Bathrooms
Bathtub or shower
Free toiletries
Slippers
Hair dryer
Towels provided
Living spaces
Dining room
Entertainment
Plasma TV
Outdoor areas
Terrace
Laundry
Washer/dryer
Work spaces
Desk
Climate control
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
Designated smoking areas (fines apply)
Services and conveniences
Daily housekeeping
Multilingual staff
Iron/ironing board
Luggage storage
Safe at front desk
24-hour front desk
Convenience store
Hair salon
Location highlights
Near a metro station
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
15 rooms
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: UAH 71.00 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
English breakfast is offered for an extra charge of approximately UAH 150 for adults and UAH 150 for children
Airport shuttle service is offered for an extra charge of UAH 500.00 per room (one-way)
Children & extra beds
Airport shuttle service for children up to age 12 costs UAH 500 (one-way)
Policies
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Long-term renters welcome.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property is professionally cleaned.
Also known as
Comfort House Kiev
Comfort House Kyiv
Comfort House Aparthotel
Comfort House Aparthotel Kyiv
Frequently asked questions
Does Comfort House offer free cancellation for a full refund?
Yes, Comfort House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Comfort House?
Sorry, pets aren't allowed.
Is parking offered on site at Comfort House?
Yes, there's free self parking.
Is airport shuttle service offered by Comfort House?
Yes, an airport shuttle is available. The charge is UAH 500.00 per room one-way.
What are the check-in and check-out times at Comfort House?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Comfort House and nearby?
Comfort House has spa services.
Are there restaurants at or near Comfort House?
Yes, there's an onsite restaurant.
Does Comfort House have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a microwave.
Comfort House Reviews
Reviews
6.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
5.8/10
Staff & service
6.0/10
Amenities
6.4/10
Property conditions & facilities
Reviews
8/10 Very good
4 Nov 2019
My stay at Comfort House.
It was a nice hotel. A little noisy at times as renovation work was done.
Staff could not speak English. Staff could not wake me or call a cab for me. You are on your own. Hotel room was clean and had a microwave.
Bed was comfortable. You had to go around the back of the building to get to the hotel entrance.
Gregory
Gregory, 8-night trip
Verified Hotels.com guest review
8/10 Very good
21 Jul 2019
Good stay
It was good 15 minutes car from the city centre. Nice modern building. Lovely English coffee van outside. Just make sure you call before you arrive to make arrangements for keys collection. There isn’t 24/7 receptionist.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 May 2019
Absolutely amazing awesome especially Alexander
Philip
Philip, 4-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
29 Apr 2019
Anya
Anya, 8-night business trip
Verified Hotels.com guest review
2/10 Poor
17 Feb 2019
Comfort House = HORRIBLE DO NOT BOOK!
In all my travels around the world and to every State of the U.S., my 12th visit to Ukraine in the past 3 years ,this was the very worst hotel I have ever stayed in. Unprofessionally run. LOUD construction of room next to mine with walls actually vibrating all 4 days. I was locked out of access to building 3 times late at night in the very cold. I ran out of toilet paper! This hotel is months away from serving guests properly. Seriously , it is still under massive renovations. They advertised Washer/Dryer in room= None. Stove/Cooktop = None. Coffemaker ( I asked specifically about this) = None.Quiet = None. Address is impossible to find with access being in back of a building undergoing complete reconstruction. I will be demanding my money returned for all 4 nights.
michael
michael, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Jan 2019
Verified traveller
2-night trip
Verified Expedia guest review
2/10 Poor
11 Dec 2018
You get what you pay for. Very cheap quality. Walls are paper thin. It’s brand new and already everything brakes. Had to move rooms three times in 5 days.