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Crowne Plaza Hamburg - City Alster, an IHG Hotel

4.0 star property
Waterfront hotel with restaurant, near Miniatur Wunderland

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Hamburg - City Alster, an IHG Hotel

Bar (on property)
Exterior
Junior Suite, 1 King Bed (Alster View)
Exterior
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Spa
  • Connecting rooms available
  • Bar
  • Electric vehicle charging point
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour health club
  • Self parking
  • 24-hour room service
  • Spa services
  • 9 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Front-desk safe
  • Snack bar/deli

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The price is CA $130
CA $154 total
includes taxes & fees
Jan 12 - 13 Jan 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Alster View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Alster View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Alster View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Alster View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Family Room)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Family Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

HYPERION Hotel Hamburg

Spa
Pet-friendly
Parking available
Free WiFi
8.8 out of 10, Excellent, (1003)
The price is CA $137
CA $146 total
includes taxes & fees
Jan 12 - 13 Jan 2025
HYPERION Hotel Hamburg
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About the area

Map
Graumannsweg 10, Hamburg, HH, 22087

What's nearby

  • Hamburger Kunsthalle - 18 min walk
  • Hamburg City Hall - 4 min drive
  • Miniatur Wunderland - 5 min drive
  • Elbe Philharmonic Hall - 6 min drive
  • Reeperbahn - 7 min drive

Getting around

  • Hamburg Airport (HAM) - 27 min drive
  • Hamburg (ZMB-Hamburg Central Train Station) - 18 min walk
  • Hamburg Central Station - 19 min walk
  • Hamburg Dammtor Station - 28 min walk
  • Uhlandstrasse U-Bahn - 8 min walk
  • Lohmuhlenstrasse U-Bahn - 11 min walk
  • Mundsburg U-Bahn - 12 min walk

Restaurants

  • ‪Alsterperle - ‬9 min walk
  • ‪Peter Pane - Hamburg Turnhalle - ‬7 min walk
  • ‪Goldherz - ‬8 min walk
  • ‪Campari Lounge - ‬4 min walk
  • ‪Da Caio - ‬5 min walk

About this property

Crowne Plaza Hamburg - City Alster, an IHG Hotel

Crowne Plaza Hamburg - City Alster, an IHG Hotel puts you within a 10-minute drive of Hamburg City Hall and Miniatur Wunderland. Guests can indulge in spa services, and The Restaurant serves breakfast and lunch. A bar/lounge, a 24-hour health club, and a snack bar/deli are other highlights at this eco-certified hotel. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Uhlandstrasse U-Bahn is 8 minutes and Lohmuhlenstrasse U-Bahn is 11 minutes.

Languages

Dutch, English, French, German, Spanish

At a glance

Hotel size

  • 291 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Express check-in available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite self parking (EUR 29 per night)
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking
  • Offsite parking nearby (EUR 29 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 7:30 AM–11:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Private dining
  • 24-hour room service
  • Snack bar/deli

What to do

  • Canoeing
  • Pool table
  • Hiking/biking trails nearby
  • Kayaking nearby

Working away

  • 9 meeting rooms
  • Conference space (5651 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 1987
  • Safe-deposit box at front desk
  • 24-hour health club
  • Spa services
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Handrails in stairways
  • Stairway handrail height (inches): 39
  • Stair-free path to entrance
  • Area rugs in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • 42-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

The Restaurant - This buffet restaurant serves breakfast and lunch.
The Plaza - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • City/local tax: EUR 2.14

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 28.50 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Covered self parking costs EUR 29 per night
  • Parking is available nearby and costs EUR 29 per night
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Alster
Crowne Plaza Alster Hotel
Crowne Plaza Alster Hotel Hamburg City
Crowne Plaza Hamburg City
Crowne Plaza Hamburg City Alster
Hamburg City Alster
Crowne Plaza Hamburg - City Alster Hotel Hamburg
Hamburg Crowne Plaza
Crowne Plaza Hamburg City Alster Hotel

Frequently asked questions

Does Crowne Plaza Hamburg - City Alster, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Hamburg - City Alster, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crowne Plaza Hamburg - City Alster, an IHG Hotel?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Crowne Plaza Hamburg - City Alster, an IHG Hotel?
Yes. Self parking costs EUR 29 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Crowne Plaza Hamburg - City Alster, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and contactless check-out are available.
Is there an onsite casino at Crowne Plaza Hamburg - City Alster, an IHG Hotel?
No, this hotel doesn't have a casino, but Casino Esplanade (3-min drive) is nearby.
What is there to do at Crowne Plaza Hamburg - City Alster, an IHG Hotel and nearby?
Have fun during the warmer months with activities such as rowing. Enjoy amenities like a 24-hour health club and spa services.
Are there restaurants at or near Crowne Plaza Hamburg - City Alster, an IHG Hotel?
Yes, there's an onsite restaurant, The Restaurant.
What's the area around Crowne Plaza Hamburg - City Alster, an IHG Hotel like?
Crowne Plaza Hamburg - City Alster, an IHG Hotel is located on the waterfront in Hamburg-Nord, a short 8-minute walk from Uhlandstrasse U-Bahn and 18 minutes' walk from Hamburger Kunsthalle.

Crowne Plaza Hamburg - City Alster, an IHG Hotel Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Staff and hotel were excellent. Food was great. The rooms are very clean. Only downside was there is a lot of construction going on in the area surrounding the hotel making getting to the city harder
Bradley, 4-night romance trip
Verified Expedia guest review

2/10 Poor

The service at the reception was bad and the hotel staff just want your money
avihu, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Es war ein ganz hervorragendes Hotel. Jederzeit wieder.
Bernd, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Very clean hotel. Room was great and sauna area was very nice! Good location.
Courtney, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

A pleasant and calm hotel at the edge of hopping St. Georg with its dining options and just a few steps to green walls along the Alster. Downtown ist a 25 min walk or short bus ride.
Norbert, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Very good Recommendation 👍
Osher, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Nice hotel in the center of Hamburg. The property is new, very clean and is in a great location. We greatly enjoyed our stay.
Tatyana, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

This is an excellent hotel. The location is brilliant with only a 7 minute walk to the nearest U-Bahn - U3 line which takes you to most places in the city centre. The rooms were very very clean as was the hotel. The breakfast was great with a huge selection of food and drink. The bar area is lovely too. All the staff at the hotel are so helpful. We would definitely stay at this hotel again. Absolutely excellent.
Karen, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Kevin, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was great ! Workers are helpful and so nice would definitely stay here again if I come back
Tracy, 5-night trip
Verified Hotels.com guest review

6/10 Good

Hotel with a wrong perception projected in expedia
Nice hotel mainly for business people. But the lo ation shown in the website was deceiving. We oaid extra for Altser Lake view but you can only view part of the Lake at a distance. City center is at a distance and not easy for regular walking.I was surprised to find that in the breakfast room there is a long que as they look for names but not the room number of the guest. Breakfast choice is also very limited. This is not a typical Crown Plaza we stau around the world.
Gulzar Alam, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Staff all friendly, welcoming and helpful. Room and hotel in general was very clean. Short (20min) walk to Hauptbahnhof through St George or 30 mins along the Alster Lake and Binnenalster towards Rathaus.
Stephen, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

All good
Andre, 1-night trip
Verified Expedia guest review

8/10 Very good

Probably needs some modernisation
Rajiv Bhalchandra, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Nice hotel.
Nice hotel. Friendly staff. Dining room at breakfast busy and noisy.
John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely
We had a wonderful stay at the hotel. Everyone in the hotel team was friendly and helpful. The rooms were lovely. The breakfast had plenty of variety, was well stocked and tasty. We would definitely go again.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Atef, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Leslie, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

A short walk away from a main street with plenty of dining options, grocery store, drug store, and other businesses. Nestled on the edge of a quiet residence area, and about a 20 minute tax ride form the airport. Hotel staff speak excellent English.
Verified Expedia guest review

10/10 Exceptional

Nice property. Just a short distance from town center. Good restaurant (Sagner's) a block away. Plus one is the hotel with friendly staff. Didn't try the hotel's food. Friendly and attentive staff. Clean room with eager cleaning staff. I always tip the cleaning staff something. They're crucial. Small and friendly and english speaker friendly corner store down the block for essentials. Would absolutely recommend and stay again if I return. Only deficiency i found was no ATM. Coming from the US where they're everywhere, they're harder to find in Germany/ Hamburg. Not a deal breaker.
Daniel, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great location. Great staff. Clean rooms.
Wow. Great location. Nice rooms. Great staff. The breakfast was great. It is a nice place to stay. We were able to walk everywhere we needed to go. The staff was really nice. The bathrooms were great. Clean rooms and nice hotel.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

John Carlo I, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Virginia, 6-night trip
Verified Hotels.com guest review

6/10 Good

Leslie, 6-night trip
Verified Hotels.com guest review