10/10 Exceptional
Nov 23, 2024
‘No water for you’
The location was great but to find a parking spot is challenging even after you pay. The breakfast was nice with lots of options. We stayed for one night and the front desk was very friendly and gave us free water and local restaurant suggestions. However our wonderful experience was cut short by a very uncommon incident based on my vast experience with Hilton properties. We were checking out around 10 am trying to beat the Seattle traffic on our way to Port Angeles and requested the FD attendant for a couple of bottles of water as we did not want to stop by a gas station. The clerk refused to give my wife the water while she was handing the keys back. We were very surprised since Hilton hospitality is always top notch. May be this guy doesn’t need to represent the brand and look for a different profession or get a training in empathy.
Verified traveler
1-night trip
Verified Hotels.com guest review