2/10 Poor
10 May 2024
BEWARE!!!!!!!!!!
DO NOT ATTEMPT TO STAY HERE.
We had a reservation to stay at this property last weekend, on our wedding night. The hotel is supposed to send information in advance on how to access the room, which they did not do. I called the number they provided multiple times, emailed, and sent text messages without response. I called Expedia, and multiple parties tried to contact the hotel, also without a response. I had to rebook a hotel from my car in a wedding dress so we had somewhere to stay. The Expedia agent promised that we would not be charged for the stay, and guess what? We were charged for the hotel which could not be accessed. This entire process has been incredibly stressful and we have not been refunded.
Anne Marie
Anne Marie, 1-night romance trip
Verified Expedia guest review