Hong Kong Convention and Exhibition Centre - 4 min drive - 3.7 km
Pacific Place - 4 min drive - 3.9 km
Lan Kwai Fong - 6 min drive - 5.4 km
Getting around
Hong Kong International Airport (HKG) - 38 min drive
Hong Kong Fortress Hill Station - 3 min walk
Hong Kong North Point Station - 13 min walk
Hong Kong Causeway Bay Station - 21 min walk
Fortress Hill Tram Stop - 4 min walk
Jupiter Street Tram Stop - 5 min walk
Wing Hing Street Tram Stop - 7 min walk
Restaurants
Five Guys - 3 min walk
Angus Café 半島冰室 - 2 min walk
Harbour Grand Café - 1 min walk
Pause It - 1 min walk
Harbour Club Lounge 貴賓閣 - 1 min walk
About this property
Hotel Alexandra
At Hotel Alexandra, you'll be just a 5-minute drive from Victoria Harbour and Hong Kong Convention and Exhibition Centre. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Cafe A, which serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a fitness center and a snack bar/deli. The helpful staff and location get great marks from fellow travelers. The property is just a short walk to public transportation: Fortress Hill Tram Stop is 4 minutes and Jupiter Street Tram Stop is 5 minutes.
Languages
Chinese (Cantonese), Chinese (Mandarin), English
At a glance
Hotel size
840 rooms
Arranged over 39 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite valet parking (HKD 600 per day)
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
Restaurant
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
5 meeting rooms
Conference center (9990 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Built in 2021
Safe-deposit box at front desk
Fitness center
Seasonal outdoor pool
Banquet hall
Victorian architecture
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Raised toilet seat
Low-height counter/sink
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
43-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Phone
Food and drink
Mini-fridge
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Special features
Dining
Cafe A - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Fees & policies
Refundable deposits
Deposit: HKD 1000 per night
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
An effective city/local tax rate of 3.00 percent will be charged
Optional extras
Buffet breakfast is offered for an extra charge of approximately HKD 176 for adults and HKD 121 for children
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from January 1 to March 31:
Swimming pool
Children & extra beds
Rollaway beds are available for HKD 506 per day
Guests must contact this property in advance to reserve cribs/infant beds
Parking
Valet parking costs HKD 600 per day
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to November
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and cash.
Cashless transactions are available.
Also known as
Hotel Alexandra Hotel
Hotel Alexandra Hong Kong
Hotel Alexandra Hotel Hong Kong
Frequently asked questions
Does Hotel Alexandra offer free cancellation for a full refund?
Yes, Hotel Alexandra does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Alexandra?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Hotel Alexandra?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Alexandra?
Yes. Valet parking costs HKD 600 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Hotel Alexandra?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Hotel Alexandra and nearby?
Hotel Alexandra has a seasonal outdoor pool and a fitness center.
Are there restaurants at or near Hotel Alexandra?
Yes, there's an onsite restaurant, Cafe A.
What's the area around Hotel Alexandra like?
Hotel Alexandra is in North Point, a short 4-minute walk from Fortress Hill Tram Stop and 8 minutes' walk from Victoria Park. Travelers say that the hotel is in a great location.
Hotel Alexandra Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
17 Dec 2024
Ying
Ying, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 Dec 2024
hugh
hugh, 1-night trip
Verified Hotels.com guest review
8/10 Very good
3 Dec 2024
Great hotel
We got our room and it smelt of cigarettes which I was unhappy about as I have a baby but called reception and they changed our room quickly. The new room was great, lovely big bed, clean and staff were great overall esp housekeeping! Hotel rooms are pretty small in hk so it was tight with a baby but bigger than most average priced hotels so would stay here again. The area around the hotel was good too, with a few restaurants and easy access to tram, bus & mtr. There’s also a welcome supermarket 2 min walk and laundry service.
linh
linh, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
6/10 Good
1 Dec 2024
Good hotel but a little noisy
The rooms themselves and the hotel is great, in a lovely location and the noise cancelling from outside is really good. The big issue you have hear is that due to the number of events hosted at this hotel it can lead to a lot of notice in the corridor’s Kate at night with people shouting until 1am in the morning. This isn’t necessarily the hotels fault but it is just the nature of a hotel that hosts large scale events. If you are travelling for work and need a good nights sleep maybe not the best choice.
Rebecca Emma
Rebecca Emma, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
30 Nov 2024
Paul
Paul, 4-night trip
Verified Hotels.com guest review
2/10 Poor
22 Nov 2024
Philip
Philip, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Nov 2024
KUN HO
KUN HO, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Nov 2024
Laura
Laura, 2-night trip
Verified Hotels.com guest review
8/10 Very good
16 Nov 2024
Catch a taxi there.
Close to MTR but no lift at that station which navies it very hard with luggage and a pram. Pool on the roof was great.
Michelle
Michelle, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
16 Nov 2024
Frederick
Frederick, 5-night trip
Verified Hotels.com guest review
6/10 Good
16 Nov 2024
Gaudy lobby decor, normal rooms
Nice room and we were upgraded to a harbour view, this was smaller than expected but perfectly serviceable. Pool looks lovely but we didn’t get to use it but there are peculiarities aplenty here so if you’re the kind of person that gets easily frustrated you might want to look elsewhere, the Harbour Grand over the road is much more conventional. Firstly the interior decor of the common areas is channelling Louis XIV during a fever dream. If it’s flat it’s marble if it’s anything else it’s gold unless it’s a light fixture in which case it’s a chandelier. It’s the kind of decor that even the incoming US President would probably view as gaudy. Secondly it’s difficult to find, it seems to be set within a small housing estate so you get dropped off and then end up hiking a bag along walkways and down escalators as if you’re in an episode of Taskmaster from a dystopian future. Neither of these aspects were a big deal for us but it was one of our more unconventional HK staycations.
Mark
Mark, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 Nov 2024
Some improvements can be made
The room is pretty small. Housekeeping is not consistent like forgetting to replace clean cups. TV has no US news channels. Charging luggage storage fees no matter how long you stay. Other than that it is fine.
Stella
Stella, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
8 Nov 2024
nice clean room at decent price
It was a pleasant surprise for us to arrive to a room (Clover City View Room) with a king bed and not a double bed as advertized. The room has everything we needed. The only down side of the room was the lack of space after we had our medium size luggage and another two smaller ones opened. However, it's HK!! With the price we paid, I have no complaint! The hotel is great.
Verified traveller
4-night family trip
Verified Hotels.com guest review
8/10 Very good
6 Nov 2024
Everything is fine except the hotel charges a luggage storage fee of HK$20 per night per piece no matter how long you stay with them. This is ridiculous as we travel all over the world and this is the only one that has a fee. It is ok you have some restrictions but we stay a total of 14 days and stored 5 days one piece of luggage and we’re charged HK$100!!
Stella
Stella, 3-night business trip
Verified Hotels.com guest review
4/10 Fair
6 Nov 2024
This is the only hotel that do not provide mineral water in the room.
Kok
Kok, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
1 Nov 2024
Luggage storage charge
Staff is very helpful. One thing that I was not aware is they charge storage for luggage overnight for HK$20 per piece per night even though I stayed there for 4 nights before and I will come back and stay for another 10 nights.
Stella
Stella, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Nov 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 Oct 2024
Friendly stuff 👍
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
23 Oct 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Oct 2024
Generally good except Hotel front exposure a little bit hidden need to walk a distance to get to the hotel.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
28 Sep 2024
on average it is better than a lot of places, all staffs are great BUT the gentlemen that wears white uniforms at the front door crossing infront of customers was very rude and impolite.
Albert
Albert, 23-night romance trip
Verified Expedia guest review
8/10 Very good
23 Sep 2024
Nice hotel. Food great. Only minus was lack of seating around pool. There is no where to sit next to the pool. Its basically just for a swim. I recommend making space for a deck and a few loungers. Other than this great overall.
Craig
Craig, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Sep 2024
Julie
Julie, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
23 Sep 2024
Value for price
Location and service are excellent. The room condition is value for price.