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Courtyard by Marriott Winston-Salem Hanes Mall

3.0 star property
Hotel with restaurant, near Hanes Mall

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Photo gallery for Courtyard by Marriott Winston-Salem Hanes Mall

Relax in style with wicker chairs and tables surrounding a cozy fire pit, steps from the pool.
Experience the modern design of this hotel, featuring a mix of white and dark-toned exterior walls, multiple balconies, and large windows.
Welcome to our reception area, where friendly staff are ready to assist you.
Relax by the pool surrounded by lush greenery and comfortable lounge seating.
Relax in our inviting lobby, featuring a seating area with sofas and chairs, and a dining section with tables and chairs.
Near Hanes Mall, Courtyard by Marriott Winston-Salem Hanes Mall offers a warm welcome with The Bistro restaurant, serving breakfast and dinner. Enjoy water skiing activities or unwind in the garden after working out at the gym; stay connected with free in-room WiFi. Previous guests rave about the helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Connecting rooms available
  • Gym
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Seasonal outdoor pool
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
  • Garden
The current price is CA $137
CA $155 total
includes taxes & fees
Aug 24 - Aug 25

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Relax in a spacious room with a large bed, comfortable seating area, and flat-screen TV.

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Relax in a spacious room with a large bed, comfortable seating area, and flat-screen TV.

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Relax in a spacious room with a large bed, comfortable seating area, and flat-screen TV.

Room, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Relax in this stylish room with two single beds, a desk, and a flat-screen TV.

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Relax in a spacious room with a large bed, comfortable seating area, and flat-screen TV.

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Relax in comfort with a large bed, desk, and sofa, plus a flat-screen TV and bedside tables with lamps.

Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(29 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
  • 29 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Relax in this stylish room with two single beds, a desk, and a flat-screen TV.

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Relax in this stylish room with two single beds, a desk, and a flat-screen TV.

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Comfort Suites Hanes Mall

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
8.8 out of 10, Excellent, 1,013 reviews
The price is CA $127
CA $147 total
includes taxes & fees
Aug 10 - Aug 11
Comfort Suites Hanes Mall
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About the area

Map
1600 Westbrook Plaza Drive, Winston-Salem, NC, 27103

What's nearby

  • Hanes Mall - 9 min walk - 0.8 km
  • Novant Health Forsyth Medical Center - 2 min drive - 2.4 km
  • Wake Forest University Baptist Medical Center - 6 min drive - 6.4 km
  • Benton Convention Center - 8 min drive - 8.8 km
  • Wake Forest University - 12 min drive - 13.4 km

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 14 min drive
  • Piedmont Triad Intl. Airport (GSO) - 32 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪Texas Roadhouse - ‬13 min walk
  • ‪Golden Corral - ‬11 min walk
  • ‪Starbucks - ‬16 min walk
  • ‪Olive Garden - ‬11 min walk

About this property

Courtyard by Marriott Winston-Salem Hanes Mall

When you stay at Courtyard by Marriott Winston-Salem Hanes Mall, you'll be within a 15-minute drive of Hanes Mall and Wake Forest University. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Bistro, which serves American cuisine and is open for breakfast and dinner. Other highlights include a bar/lounge, a fitness center, and a terrace. Fellow travelers love the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 122 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area

What to do

  • Water skiing
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (1603 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Seasonal outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling

Special features

Dining

The Bistro - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 to 15 per person

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Courtyard Marriott Hanes
Courtyard Marriott Hanes Hotel
Courtyard Marriott Hanes Hotel Winston-Salem Mall
Courtyard Marriott Winston-Salem Hanes Mall
Courtyard Marriott Winston-Salem Hanes Mall Hotel
Courtyard Marriott Hanes Mall Hotel
Courtyard Marriott Hanes Mall
Courtyard by Marriott Winston-Salem Hanes Mall Hotel
Courtyard by Marriott Winston-Salem Hanes Mall Winston-Salem

Frequently asked questions

Does Courtyard by Marriott Winston-Salem Hanes Mall offer free cancellation for a full refund?

Yes, Courtyard by Marriott Winston-Salem Hanes Mall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Courtyard by Marriott Winston-Salem Hanes Mall?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Courtyard by Marriott Winston-Salem Hanes Mall?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Courtyard by Marriott Winston-Salem Hanes Mall?

Yes, there's free self parking.

What are the check-in and check-out times at Courtyard by Marriott Winston-Salem Hanes Mall?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-out is available.

What is there to do at Courtyard by Marriott Winston-Salem Hanes Mall and nearby?

Have fun during the warmer months with activities such as water skiing. Enjoy amenities like a seasonal outdoor pool, a fitness center, and a garden.

Are there restaurants at or near Courtyard by Marriott Winston-Salem Hanes Mall?

Yes, The Bistro offers American cuisine.

What's the area around Courtyard by Marriott Winston-Salem Hanes Mall like?

Courtyard by Marriott Winston-Salem Hanes Mall is located a short 11-minute walk from Hanes Mall.

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Courtyard by Marriott Winston-Salem Hanes Mall Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Building
Balcony
Breakfast
Lobby
Parking
Elevator
Toilet

Reviews

10/10 Excellent

Great Stay
Laquita, 1-night trip

10/10 Excellent

Great stay!
Lee, 1-night trip

10/10 Excellent

Very nice hotel. Staff could be a little friendlier
Monica, 1-night trip

8/10 Good

staff was great
yokeisha, 1-night trip

6/10 Okay

Just ok Pictures make it look much nicer then reality....
sanford, 1-night trip

10/10 Excellent

Very clean and quite and staff was frendly
Joseph, 1-night trip

10/10 Excellent

The property was clean and staff were welcoming
Allatesha, 1-night trip

10/10 Excellent

Friendly staff
Thurman, 1-night trip

10/10 Excellent

Clean, safe property. Friendly staff
Aurora, 1-night trip

10/10 Excellent

Newly remodeled
Katharine, 2-night trip

8/10 Good

Overall, I like Marriot hotels for cleanness. There is only one concern - there is always moldy smell no matter how clean your room looks. Better check AC unit and bathroom often.
Ming, 1-night trip

4/10 Poor

I reserved my room on Sunday July 20 to stay Tuesday July 22 for a king room. Upon check-in I was told no king bed was available and was offered a room with two double beds instead but was never offered any form of refund for the difference in price for the rooms, nor any other comps.
Joseph, 1-night trip

10/10 Excellent

Excellent place to stay. Convenient to dining and shopping.
Gail, 1-night trip

6/10 Okay

The property is in desperate need of upgrades. I like the Courtyard by Marriot franchise, but this facility is a long way from the normal "Courtyard" standard. I originally booked the downtown location, but accidently for the wrong day. I lost those funds and then paid more for this location that I found substandard, and it was more expensive.
Jared, 1-night trip

10/10 Excellent

Front desk staff was pleasant and helpful. Room was clean and comfortable. Free breakfast was better than most places I’ve stayed. I would recommend this hotel for anyone needing to stay in Winston Salem.
April, 1-night trip

10/10 Excellent

W-S CM Review

The room was immaculate and cozy. Guest check-in and out was very quick and professional. Overall a great place to stay! Hope to go back soon!!!
1-night trip

10/10 Excellent

Great
Rasheed, 1-night trip

10/10 Excellent

Great staff, wonderful place to stay
Jyoti, 2-night trip

2/10 Terrible

The staff that checked me in could not find my reservation,he had my driver's license and then asked me for my reservation number and still could not find it handed me the customer check in list my name was the 3rd one needs more training bad way to start out a stay
Richard, 1-night trip

6/10 Okay

The property itself was ticketed away you had to drive to go anywhere not convenient to walk to grab a bite somewhere. When I originally got there the light above the vanity did not work but a quick visit to the desk solved that. The phone in the room also did not work. Property was clean but the area by the mall just felt worn down and the mall itself was underwhelming. Probably would not stay in this area again in the future. Staff was helpful when I did have questions
Tracy, 1-night trip

10/10 Excellent

Nice place to stay during AAU
Jamar, 2-night trip

10/10 Excellent

Great location near mall & restaurants.
Dino, 1-night trip

10/10 Excellent

The front desk staff was slow to respond but otherwise a great place to stay.
Jennifer, 1-night trip

10/10 Excellent

It’s an amazing place and I would enjoy staying there again!
Terrell, 2-night trip

6/10 Okay

Overall a good cheap place
Garrick, 1-night trip