4/10 Fair
22 Jan 2025
I was put in a Tiny House!! Not what I wanted 🙅♀
I booked, expecting to be in the bigger house on the property. And it said in my booking that I booked for the “Standard House”. I was not made aware that I and my friend would be staying in the “tiny house” that was also on their property. I was only made aware of that when I checked in. I was highly disappointed because I booked this place so my friend and I could have the space. We were going to be attending a local convention 10 mins away and brought quite a lot of stuff with us. The tiny house was not made for 2 people. It is made for 1 person OR a couple (if you don’t mind the close quarters).
There was also a hole in the floor, cracks in the ceiling, it almost doesn’t feel insulated inside because it gets very cold, and the heater sometimes doesn’t work or kick on right away.
Overall I had an unhappy stay and ended up leaving early. And I could not get a refund due to hotels.com’s rules and the owners rules.
Catherine
Catherine, 4-night trip with friends
Verified Hotels.com guest review