In the heart of Vienna, IntercityHotel Wien offers a charming blend of comfort and convenience. Enjoy breakfast at the on-site Restaurant, connect with free in-room WiFi, or unwind by the fireplace in the lobby. The hotel's helpful staff has left a lasting impression on previous guests.
Vienna (XWW-Vienna West Train Station) - 4 min walk
Vienna Meidling Station - 5 min drive
Kaiserstraße Tram Stop - 1 min walk
Vienna West U-Bahn - 4 min walk
Gerstnerstraße-Westbahnhof Tram Stop - 4 min walk
Restaurants
Cafe Westend - 2 min walk
KFC - 1 min walk
Ebi Mariahilfer - 2 min walk
Le Burger - 2 min walk
Freiraum - 1 min walk
About this property
IntercityHotel Wien
When you stay at IntercityHotel Wien, you'll be within a 15-minute walk of Mariahilfer Street and Wiener Stadthalle. For a bite to eat, guests can check out Restaurant, which serves breakfast. Also, MuseumsQuartier and Vienna Christmas Market are just a 5-minute drive away. Fellow travelers like the helpful staff. The property is just a short walk to public transportation: Kaiserstraße Tram Stop is steps away and Vienna West U-Bahn is 4 minutes.
Languages
English, German
At a glance
Hotel size
179 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Guests will receive an access code
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Offsite parking within 164 ft (EUR 37 per day); discounts available
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Coffee/tea in a common area
Room service (limited hours)
Water dispenser
Traveling with children
Children stay free (see details)
Working away
Business center
6 meeting rooms
Computer station
Conference space (2906 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Terrace
Fireplace in lobby
Television in common areas
Vegetarian dining options
Banquet hall
Accessibility
Elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Premium satellite channels
Home comfort
Air conditioning
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
Restaurant - This restaurant serves breakfast only.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 20 per person
Children & extra beds
Rollaway beds are available for EUR 35.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per night
Parking
Parking is available nearby and costs EUR 37 per day (164 ft away)
Policies
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
InterCityHotel
InterCityHotel Wien
InterCityHotel Wien Hotel
InterCityHotel Wien Hotel Vienna
InterCityHotel Wien Vienna
Wien InterCityHotel
Intercityhotel Hotel Vienna
Vienna Intercityhotel Hotel
IntercityHotel Wien Hotel
IntercityHotel Wien Vienna
IntercityHotel Wien Hotel Vienna
Frequently asked questions
Does IntercityHotel Wien offer free cancellation for a full refund?
Yes, IntercityHotel Wien does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at IntercityHotel Wien?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at IntercityHotel Wien?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at IntercityHotel Wien?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out are available.
Is there an onsite casino at IntercityHotel Wien?
No, this hotel doesn't have a casino, but Casino Wien (7-min drive) is nearby.
What is there to do at IntercityHotel Wien and nearby?
Recommended spots to visit include Mariahilfer Street (1-min walk) and Naschmarkt (0.9 mi), along with MuseumsQuartier (1.1 mi) and Hofburg Imperial Palace (1.4 mi).
Are there restaurants at or near IntercityHotel Wien?
Yes, there's an onsite restaurant, Restaurant.
What's the area around IntercityHotel Wien like?
IntercityHotel Wien is in Neubau, a short 1-minute walk from Kaiserstraße Tram Stop and 13 minutes' walk from Wiener Stadthalle.
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Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very good
25 Feb 2025
Jörgen
Jörgen, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 Feb 2025
OSMAN JEKFER
OSMAN JEKFER, 3-night trip
Verified Hotels.com guest review
8/10 Very good
25 Jan 2025
güzeldi
güzel temiz bir hotel duraklara yürüme mesafesinde bize çok sıcak davrandılar tekrar kalmak isterdim
Elif duru
Elif duru, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
17 Nov 2024
Good
All good. Rooms not large but satisfactory.
Colin
Colin, 1-night business trip
Verified Hotels.com guest review
6/10 Good
9 Nov 2024
Easy to get to from the station. Rooms are small and there is no kettle or tea facilities. Staff is friendly and helpful
Asanka
Asanka, 2-night romance trip
Verified Lastminute guest review
6/10 Good
4 Nov 2024
Nasrin
Nasrin, 3-night trip
Verified Expedia guest review
8/10 Very good
30 Oct 2024
Nice location in shopping district but about 40 min walk to Old Town Vienna
Salyma
Salyma, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 Oct 2024
Great location, good value.
Alfred
Alfred, 1-night romance trip
Verified Expedia guest review
8/10 Very good
26 Sep 2024
Jacqueline
Jacqueline, 1-night trip
Verified Expedia guest review
4/10 Fair
15 Sep 2024
The hotel is clean and in a good location. The staff were okay.
I stayed from Friday to Sunday.
I was expecting somebody to clean my room on Saturday. I went out on Saturday morning and when I returned to my room on Saturday night I realised my room was NOT cleaned.
Therefore I had to use the towels I had thrown onto the floor on Sunday morning. Because on Sunday morning I asked the reception for a towel, I waited for one hour and nobody came!
I spent over 120 euros per night here and I don’t get my room serviced? I’ve had better in cheaper hotels.
Mandeep
Mandeep, 2-night trip
Verified Expedia guest review
10/10 Exceptional
11 Sep 2024
Katia da Mota
Katia da Mota, 3-night trip
Verified Hotels.com guest review
6/10 Good
3 Sep 2024
Conveniently located, no problems of any kind.
Gary
Gary, 1-night romance trip
Verified Orbitz guest review
6/10 Good
23 Aug 2024
Staff were excellent , air con was poor , beds were not very comfortable and just the one pillow let to a poor nights sleep .
Location is excellent with plenty of amenities nearby with excellent transport links .
Stuart
Stuart, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
18 Aug 2024
It was very clean and everyone was nice! It’s on the busy shopping street, but quiet once inside. I would stay here again!
Reilly
Reilly, 1-night trip
Verified Expedia guest review
2/10 Poor
24 Jul 2024
Even though the hotel is located on a convenient location, we were immediately met with an overwhelmed and shorthanded front desk staff who were clearly saturated by the amount of guests in the hotel.
It was common for no personnel to be available on the front desk during the entire day.
Unfortunately, we found unsanitary conditions in both of the rooms that we booked - in one case with dirty and broken linen, hairs on the bed and even a small cockroach in one of the rooms. Also, the air conditioning unit in one of our rooms was not working at all.
When asking for assistance, the staff on-site (when we were able to find one), only apologized and mentioned that he could not do anything at all until the next day.
Overall, we had a terrible experience with this particular hotel and would not recommend it to anyone.
Beware!
Alberto
Alberto, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
21 Jul 2024
Hotel provided clean and comfortable accommodation for my 1 night stsy in Vienna.
matthew
matthew, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 Jul 2024
Unai
Unai, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Jul 2024
Dakota
Dakota, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 Jul 2024
Samer
Samer, 1-night trip
Verified Hotels.com guest review
6/10 Good
16 Jul 2024
This hotel is a little far from the central city so you need to take several buses/ train sometimes to get to major destinations. The hotel was clean, the AC was working but because of the heat wave I was still hot. The staff was ok. The metro/train station at night is a little sketchy so be careful.
Elisha
Elisha, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
15 Jul 2024
Rémi
Rémi, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
14 Jul 2024
Hotel’s location great,too close to metro, shoppings, markets e.t.c. The room was very clean and quiete.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
14 Jul 2024
Great location
Sophia
Sophia, 1-night trip
Verified Expedia guest review
8/10 Very good
10 Jul 2024
The location for the hotel is excellent, have train, undergroud and tram around it. And the room is clean.