The Ballantyne, A Luxury Collection Hotel, Charlotte

5.0 star property
Suburban hotel with 2 indoor pools, near The Amp Ballantyne

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ballantyne, A Luxury Collection Hotel, Charlotte

Exterior
Cottage, 4 Bedrooms, Balcony
Lobby
2 indoor pools, seasonal outdoor pool, cabanas (surcharge)
Couples treatment rooms, sauna, spa tub, steam room, body treatments

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Non-smoking
  • Gym
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 3 bars/lounges
  • Full-service spa
  • 2 indoor pools
  • Breakfast available
  • Free area shuttle
  • 24-hour health club
  • Sauna
  • Steam room
  • Free use of bicycles
  • Seasonal outdoor pool
  • Spa tub

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Playground on site
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
  • Premium TV channels
The price is CA $352
CA $406 total
includes taxes & fees
Dec 29 - Dec 30

Room options

Available filters for rooms
Showing 23 of 23 rooms

Deluxe Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Frette Italian linens
Pillowtop bed
  • 33.1 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Frette Italian linens
Pillowtop bed
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Frette Italian linens
Pillowtop bed
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Grand Room, 2 Queen Beds, Park View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Frette Italian linens
Pillowtop bed
Blackout drapes/curtains
  • 33 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed, Park View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Frette Italian linens
Pillowtop bed
Blackout drapes/curtains
  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Frette Italian linens
Pillowtop bed
  • 33.1 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Frette Italian linens
Pillowtop bed
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Frette Italian linens
Pillowtop bed
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Frette Italian linens
Pillowtop bed
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed, Balcony, Park View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Frette Italian linens
Pillowtop bed
  • 33.1 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed, Balcony, Park View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 111 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed, Balcony, Park View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
  • 74 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Grand Room, 2 Queen Beds, Balcony, Park View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Frette Italian linens
Pillowtop bed
  • 33 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 2 Queen Beds, Park View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Frette Italian linens
Pillowtop bed
Blackout drapes/curtains
  • 33 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Cottage, 4 Bedrooms, Balcony

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 341 sq m
  • Sleeps 8
  • 4 Double Beds

Deluxe Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Frette Italian linens
Pillowtop bed
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Frette Italian linens
Pillowtop bed
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed, Balcony, Park View (Hearing Accessible)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Frette Italian linens
Pillowtop bed
  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed, Balcony, Park View (Mobility Accessible, Tub)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
  • 74 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed, Park View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Frette Italian linens
Pillowtop bed
Blackout drapes/curtains
  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed, Park View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Frette Italian linens
Pillowtop bed
Blackout drapes/curtains
  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Grand Room, 2 Queen Beds, Park View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Frette Italian linens
Pillowtop bed
Blackout drapes/curtains
  • 33 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
10000 Ballantyne Commons Pkwy, Charlotte, NC, 28277

What's nearby

  • The Amp Ballantyne - 8 min walk
  • CSA OrthoCarolina Sportsplex - 6 min drive
  • Quail Hollow Club - 10 min drive
  • SouthPark Mall - 14 min drive
  • Carowinds Theme Park - 18 min drive

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 21 min drive
  • Concord, NC (USA-Concord Regional) - 37 min drive
  • Charlotte Station - 22 min drive
  • Free area shuttle

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Bad Daddy's - ‬4 min walk
  • ‪Libretto's Pizzeria - ‬2 min walk
  • ‪Panera Bread - ‬8 min walk
  • ‪Duckworth's Grill & Taphouse Ballantyne - ‬8 min walk

About this property

The Ballantyne, A Luxury Collection Hotel, Charlotte

When you stay at The Ballantyne, A Luxury Collection Hotel, Charlotte, you'll be within a 15-minute drive of SouthPark Mall. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and American cuisine is served at Gallery Restaurant, which is open for breakfast and dinner. Other highlights at this luxurious hotel include 2 indoor pools, a poolside bar, and a 24-hour health club. Fellow travelers say good things about the helpful staff and overall property condition.

Languages

English, Spanish

At a glance

Hotel size

  • 244 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Express check-in/out available
  • Minimum check-in age: 21
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests are recommended to download the property's Marriott Bonvoy App mobile app before check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site

Offsite

  • Free area shuttle within 1 miles

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–1:00 PM on weekends
  • 3 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free local shuttle
  • Playground
  • Grocery/convenience store
  • Children's menu
  • Children's games
  • Pool gate

What to do

  • Shopping
  • Use of nearby fitness center
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Kayaking nearby
  • Water skiing nearby
  • Ziplining nearby
  • Winery tours nearby

Working away

  • 29 meeting rooms
  • Computer station
  • Coworking spaces
  • Conference center (6230 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 2001
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Piano
  • 24-hour health club
  • 2 indoor pools
  • Seasonal outdoor pool
  • Art gallery on site
  • Bicycle parking
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall
  • Reception hall
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 41
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 14 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 42
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Closed captioned TV
  • Magnifying mirror
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Lever door handles
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 34
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Area rugs in public areas
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • 55-inch LED TV
  • Premium cable channels
  • First-run movies
  • Netflix
  • Streaming services
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Deep soaking bathtub
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Office
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry

Special features

Spa

The onsite spa has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Gallery Restaurant - Overlooking the golf course and garden, this restaurant specializes in American cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
The Ryal - Overlooking the golf course and garden, this lobby lounge specializes in American cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Outdoor Pool Bar - Onsite bar. Open select days.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 14 to 40 for adults, and USD 6 to 15 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 50.0 per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April to October
  • Children under 13 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Ballantyne Luxury Collection
Ballantyne Luxury Collection Charlotte
Ballantyne Luxury Collection Hotel
Ballantyne Luxury Collection Hotel Charlotte
The Ballantyne Hotel Charlotte
Ballantine Resort Charlotte
Ballantyne Hotel Charlotte
The Ballantyne A Luxury Collection Hotel
The Ballantyne a Luxury Collection Hotel Charlotte
The Ballantyne A Luxury Collection Hotel Charlotte
The Ballantyne, A Luxury Collection Hotel, Charlotte Hotel
The Ballantyne, A Luxury Collection Hotel, Charlotte Charlotte

Frequently asked questions

Does The Ballantyne, A Luxury Collection Hotel, Charlotte offer free cancellation for a full refund?
Yes, The Ballantyne, A Luxury Collection Hotel, Charlotte does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Ballantyne, A Luxury Collection Hotel, Charlotte?
Yes, there are 2 indoor pools and a seasonal outdoor pool.
Are pets allowed at The Ballantyne, A Luxury Collection Hotel, Charlotte?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Ballantyne, A Luxury Collection Hotel, Charlotte?
Yes, there's free self and valet parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at The Ballantyne, A Luxury Collection Hotel, Charlotte?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at The Ballantyne, A Luxury Collection Hotel, Charlotte and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 indoor swimming pools. The Ballantyne, A Luxury Collection Hotel, Charlotte also has 3 bars, a seasonal outdoor pool, and a 24-hour health club, as well as a sauna, a picnic area, and a garden.
Are there restaurants at or near The Ballantyne, A Luxury Collection Hotel, Charlotte?
Yes, Gallery Restaurant offers alfresco dining, American cuisine, and garden views.
Does The Ballantyne, A Luxury Collection Hotel, Charlotte have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around The Ballantyne, A Luxury Collection Hotel, Charlotte like?
The Ballantyne, A Luxury Collection Hotel, Charlotte is in Ballantyne, a short 8-minute walk from The Amp Ballantyne.

The Ballantyne, A Luxury Collection Hotel, Charlotte Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Alex, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Raymond, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Classless team
Other than Evan and the bellhops… The staff here is incredibly rude even though I have been coming here for over a decade. I spent over $30,000 in the last two years in the spa, etc., and they still are the most disrespectful individuals I’ve ever met. I will never stay here again. The spa staff. Awful and I was charged for a service I canceled. This is the ONLY bad review I’ve ever given on here. There was also a roach(I didn’t mention it since they seem to think the people including me staying here are looking for a discount) SO STUPID. No one dropping 2 plus grand in a night is looking for that!!
Amanda, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

All pomp and no circumstance
We requested concierge assistance to help with restaurant and event tickets. They never responded after multiple attempts. This hotel presents itself as high end, but without concierge service, luggage assistance, and valet it’s just a really nice expensive Marriott Courtyard.
Tippi, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Peter, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Peter, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Pamper yourself
Wonderful overnight getaway. Beautiful hotel and grounds. Lots of good dining options nearby. On site restaurant has a great breakfast menu.
Sandra, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David and Paula, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Absolutely majestic property. Rooms are beautiful and well appointed. Staff are great and room service and the restaurant are excellent.
Stephen, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

I lived my stay at the ballantyne and I can’t wait to stay again
Angel, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Cheron, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lamont, 1-night trip
Verified Expedia guest review

6/10 Good

Our day started off wonderful with Jeffrey welcoming us as valet and Willow as checking us in. We went to the pool and the service was horrible that took forever to get anything to eat or drink. Our rooms air conditioning didn’t work and it took them over an hour to move us. Beautiful hotel needs help and service.
Molly, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Just an amazing stay. Everyone very helpful with a smile
Marcos, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nick, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

With travel delays and last minute biking in a city we only planned to be laid over in for a few hours, Ballantyne was such a pleasant luxurious surprise. Just what we needed in a stressful situation. 10 out of 10 recommend!!!
Ashlie, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Ricky, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Allen, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 4-night trip
Verified Expedia guest review

6/10 Good

It’s a lovely hotel and we always stay here. This time was a bit different. I saw a couple of roaches, I reported it but never heard a word.
Tammy, 3-night family trip
Verified Expedia guest review

8/10 Very good

Rosalyn, 3-night trip
Verified Expedia guest review

8/10 Very good

Hot tub did not work. Not enough staff in all areas. Front desk, coffee area. Staff was very nice just not enough. They were working hard but very crowded hotel.
Linda, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The Ballantyne is a beautiful property and was immediately impressed the moment we pulled up. Walking into the hotel was like a dream. Staff was very helpful and extremely friendly.
Shauna, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lovely!
Tricia, 3-night trip
Verified Expedia guest review

10/10 Exceptional

There were some items that were missing in the mini bar when we got there. I let the front desk know so we weren't charged for them.
Mary, 2-night trip with friends
Verified Hotels.com guest review