4/10 Fair
23 Dec 2024
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Pros
Lovely, smiling young woman checked us in. Unfortunately we never saw her again.
Cons
The card key never worked. Staff acted like it was a hassle. It was, for me and my husband.
The blanket on the bed, which was meant to serve as a comforter,was thinner than a tablecloth. We froze. It was 22 degrees in South Bend.
The pillow was just slightly thicker than the blanket.
The pillows and blanket smelled like mildew.
Staff and suspicious looking hanger ons hung out in the lobby late at night and early in the morning complaining about other staff members. We could hear them gripe in our room.
It cost $130 a night but felt like a $50 a night hotel.
Other than that, it was a lovely stay.
Verified traveller
2-night trip
Verified Hotels.com guest review
