Cleveland Hopkins International Airport (CLE) - 14 min drive
Cleveland, OH (CGF-Cuyahoga County) - 21 min drive
Cleveland Station - 25 min walk
Tower City-Public Square Station - 15 min walk
East 34th-Campus Station - 23 min walk
West 25th-Ohio City Station - 26 min walk
Restaurants
Clevelander Bar & Grill - 7 min walk
Thirsty Parrot - 7 min walk
City Tap - 8 min walk
The Corner - 5 min walk
Starbucks - 8 min walk
About this property
Hilton Garden Inn Cleveland Downtown
When you stay at Hilton Garden Inn Cleveland Downtown, you'll be in a great location, within just a 10-minute walk of Progressive Field and Rocket Mortgage FieldHouse. Guests can take a dip in the indoor pool or grab a bite to eat at Garden Grille, which serves breakfast. Other features include a bar/lounge, a fitness center, and a spa tub. Fellow travelers say great things about the helpful staff and location. Public transportation is close by: Tower City-Public Square Station is just 15 minutes by foot.
Languages
English, Spanish
At a glance
Hotel size
240 rooms
Arranged over 11 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (USD 20 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Garden Grille - This restaurant serves breakfast only.
Harvey's Sports Bar - This bar serves dinner only. Open select days.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 12 to 18 for adults, and USD 8 to 12 for children
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 25.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Parking
Self parking costs USD 20 per day with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 11:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Hilton Garden Inn Cleveland Downtown
Hilton Garden Inn Hotel Cleveland Downtown
Cleveland Hilton Garden Inn
Hilton Cleveland
Hilton Garden Inn Cleveland Downtown Hotel Cleveland
Hilton Garden Inn Cleveland Downtown Ohio
Hilton Garden Inn Cleveland Downtown Hotel
Hilton Cleveland Cleveland
Hilton Garden Inn Cleveland Downtown Hotel
Hilton Garden Inn Cleveland Downtown Cleveland
Hilton Garden Inn Cleveland Downtown Hotel Cleveland
Frequently asked questions
Does Hilton Garden Inn Cleveland Downtown offer free cancellation for a full refund?
Yes, Hilton Garden Inn Cleveland Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Cleveland Downtown?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.
Are pets allowed at Hilton Garden Inn Cleveland Downtown?
Yes, cats and dogs are welcome. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Cleveland Downtown?
Yes. Self parking costs USD 20 per day.
What are the check-in and check-out times at Hilton Garden Inn Cleveland Downtown?
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hilton Garden Inn Cleveland Downtown?
No, this hotel doesn't have a casino, but JACK Cleveland Casino (13-min walk) is nearby.
What is there to do at Hilton Garden Inn Cleveland Downtown and nearby?
Hilton Garden Inn Cleveland Downtown has an indoor pool and a spa tub, as well as a fitness center.
Are there restaurants at or near Hilton Garden Inn Cleveland Downtown?
Yes, there's an onsite restaurant, Garden Grille.
What's the area around Hilton Garden Inn Cleveland Downtown like?
Hilton Garden Inn Cleveland Downtown is a short 4-minute walk from Progressive Field and 8 minutes' walk from Rocket Mortgage FieldHouse. Travelers say that the hotel is in a great location.
Hilton Garden Inn Cleveland Downtown Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.2/10
Staff & service
7.0/10
Amenities
7.4/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
6/10 Good
21 Dec 2024
Smeared boogers
There were smeared boogers in spots, including the duvet.
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
13 Dec 2024
It was okay. The reviews and pictures definitely were not accurate. The pool was a disaster. It may have been from other guest but I couldn’t let my child swim in it. That was very disappointing. Elevators were not cleaned. Overall location, safety and friendly were excellent but cleaning could’ve been a little more.
Shannon
Shannon, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
6 Dec 2024
bill
bill, 1-night trip
Verified Hotels.com guest review
4/10 Fair
29 Nov 2024
Vada
Vada, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
23 Nov 2024
Room was comfortable but the linens had stains.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
18 Nov 2024
Leslie
Leslie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Nov 2024
We had a GREAT TIME!!!
Sheri
Sheri, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
12 Nov 2024
Horrible Stay
Paid an extra $10 per day and per guest for breakfast and was never offered the breakfast coupon. Had to go to front desk when another lady who was very professional finally gave us a ticket for the breakfast, but i had paid for 2 days and only received one day. The rude lady that was at front desk the firat night didnt want to give me towels and washcloths. After telling her that our room was not equipped with the proper amount. 4 people in the room and one set of towels and washcloths. There were stains all over the bed sheets and the room was just dirty. I even found a marijuana oil pen in the room, so clearly theres not much housekeeping going on there.
Kevin
Kevin, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
3 Nov 2024
Stays far away
Hotel staff was rude and nasty. Ended up not even staying the night there. They refused to even check me out of the hotel
David
David, 1-night trip
Verified Hotels.com guest review
2/10 Poor
3 Nov 2024
Clifton
Clifton, 1-night trip
Verified Hotels.com guest review
8/10 Very good
3 Nov 2024
Must be short staffed
Room not ready well after check in time. Was eventually offered a substitute room…not what I paid for.
Desk girl was great…just wish we DiDnt need to wait and settle for something less.
Mike
Mike, 1-night trip
Verified Hotels.com guest review
8/10 Very good
29 Oct 2024
Susan
Susan, 1-night trip
Verified Hotels.com guest review
6/10 Good
28 Oct 2024
Wasn’t ready for check in at 3 came back at 6 got keys to a room that hadn’t been cleaned so had to wait another 30 minutes for a room to be ready
Isaac
Isaac, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 Oct 2024
Heather
Heather, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Oct 2024
Cleveland football trip
We had a great stay at the Hilton Garden Inn in downtown Cleveland. We were only 1 1/2 miles for the football stadium & Lake Erie. The location was perfect, the hotel was nice…maybe could use a little updating. The fitness center was small but good & we definitely enjoyed the pool which was huge & hot tub. Overall we’d definitely stay again. Location was great, service great; & the breakfast was pretty good too!
Larri
Larri, 1-night family trip
Verified Hotels.com guest review
6/10 Good
19 Oct 2024
Front desk difficult to contact before our stay. Room was dated, pillows were horrible room was somewhat clean but not spotless. Have to switch rooms initially due to the refrigerator not working in our original room
Timothy
Timothy, 1-night trip
Verified Hotels.com guest review
8/10 Very good
11 Oct 2024
Parking process confusing
Parking lot process was very confusing to get in and out. Also, charging your guests $20/day to park is ridiculous. Room was comfortable, but didn't need the people next door pounding on their door at 4 am.
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
3 Oct 2024
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
1 Oct 2024
Damn dog barking across from my room. Never again!
Timothy
Timothy, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 Sep 2024
Gregory
Gregory, 3-night trip with friends
Verified Hotels.com guest review
6/10 Good
24 Sep 2024
Aaliyah hakeem
Aaliyah hakeem, 1-night trip
Verified Hotels.com guest review
8/10 Very good
21 Sep 2024
Great stay, everything was nice and clean and up to date. Some of the best hotel staff I've met. My only complaint is upcharges for normally free things like parking and basic breakfast.
Jon
Jon, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
20 Sep 2024
The staff was unpleasant to deal with, starting with check-in when the man stated that he had to take a deposit of $100.00 to make sure I don't steal pillows. How insulting! I can assure the hotel that I have never stolen pillows in my life. The check-out was just as nasty, when Deirdra, who did not look professional for her position, refused to answer questions and in fact, didn't even look at us when we spoke to her. She needs to learn some social skills.
Alice
Alice, 2-night family trip
Verified Expedia guest review
8/10 Very good
20 Sep 2024
Place was eh.
I’d give it a higher rating but I paid 400 a nite and breakfast wasn’t included . Thought that was terrible. So just for that my rating is less. Room was ok. Only had one towel in bathroom when we arrived. Ice machine was one floor down. But great location for a baseball game. Oh and they charge for parking for a 400 a nite room. Nickel and dime. Would I stay again? Idk. I will look around better now that I know there are other stays close by the football /baseball fields.