2/10 Poor
22 Dec 2024
A Nightmare Stay: Avoid This Hotel
I booked this hotel for its proximity to a wedding, but it turned out to be a nightmare. The receptionist at check-in was polite but dismissive when we requested a quieter room, saying they could’ve accommodated us better if we had called directly instead of booking online.
The room 218 was horrific:
Bedbugs. My husband and I were completely bitten and could barely sleep.
Plumbing disasters. The bathtub didn’t drain, and the toilet flooded the bathroom floor after flushing.
When I reported this at checkout, the receptionist was shocked but offered nothing but a breakfast coupon—completely inadequate for such a terrible stay.
This was, without a doubt, the worst hotel experience I’ve ever had.
Denise M
Denise M, 1-night trip
Verified Hotels.com guest review