2/10 Poor
26 Sep 2024
This hotel is in the middle of nowhere - it was very hard to find it if you do not speak language or do not have GPS. Impossible in the night.
Property is closed at 9pm and there is no Staff or receptionist inside and nobody will let you in.
If there is emergency the guest is trapped inside with no way out and nobody will help him/her.
My plane was late and I had to sleep at rental car because of that.
Director of the property Mrs. Zdenka Tejkalová answer at my complain saying in short "it is what it is. We charged you anyway".
My warning - never, ever use this hotel.
I travelled over hundred times fro Tokyo to Rio de Janeiro and never had this kind of problem.
Horrible, unpleasant and very danger experience.
Rafal
Rafal, 1-night business trip
Verified Expedia guest review