The Palmetto Hotel

4.0 star property
Hotel with restaurant, near Port of Charleston Cruise Terminal

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Palmetto Hotel

Lobby
Premium Room, Multiple Beds, Balcony
Bar (on property)
Penthouse (Redemption)
View from property

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Free breakfast
  • Gym
  • Laundry facilities
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Free use of bicycles
  • Valet parking
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Laundry service
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Private bathroom
  • Separate sitting area
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
The price is CA $358
CA $411 total
includes taxes & fees
Jan 5 - 6 Jan 2025

Room options

Available filters for rooms
Showing 10 of 10 rooms

Deluxe Room, 2 Queen Beds (Bay Street)

Highlights

Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Egyptian cotton linens
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed (Water View)

Highlights

Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Egyptian cotton linens
  • Sleeps 2
  • 1 King Bed

Premium Room, Multiple Beds, Balcony

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Superior Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Egyptian cotton linens
  • City view
  • Sleeps 2
  • 1 King Bed

Penthouse (Redemption)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Balcony

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Egyptian cotton linens
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed

Highlights

Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Egyptian cotton linens
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Egyptian cotton linens
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
194 East Bay Street, Charleston, SC, 29401

What's nearby

  • Port of Charleston Cruise Terminal - 3 min walk
  • Charleston City Market - 3 min walk
  • Waterfront Park - 3 min walk
  • College of Charleston - 11 min walk
  • South Carolina Aquarium - 19 min walk

Getting around

  • Charleston Intl. Airport (CHS) - 25 min drive
  • Charleston Station - 16 min drive

Restaurants

  • ‪Fleet Landing Restaurant & Bar - ‬4 min walk
  • ‪Henry's House - ‬4 min walk
  • ‪Charleston Crab House - ‬3 min walk
  • ‪Carmella's - ‬1 min walk
  • ‪Church and Union Charleston - ‬2 min walk

About this property

The Palmetto Hotel

When you stay at The Palmetto Hotel, you'll be in a fantastic location, just a 5-minute walk from Port of Charleston Cruise Terminal and Charleston City Market. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, Waterfront Park and College of Charleston are within a 15-minute walk. Fellow travelers love the helpful staff and overall property condition.

Languages

English

At a glance

DONE

Hotel size

    • 45 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The property charges 2 percent for credit card payments
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 40 lbs per pet)*
    • Service animals welcome
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Secured covered onsite valet parking (USD 55 per night; includes in/out privileges)
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Private picnics

What to do

  • Free use of nearby fitness center

Working away

  • Meeting rooms
  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Free bicycle rentals
  • Romance packages

Facilities

  • Walkway to water

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 55-inch Smart TV
  • Digital TV channels
  • Streaming services

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Credit card charges are subject to an extra charge of 2 percent

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 150 per stay
  • Pets are allowed for an extra charge of USD 150 per accommodation, per stay

Parking

  • Covered valet parking costs USD 55 per night with in/out privileges
  • Parking height restrictions apply

Policies

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

The Palmetto Hotel Hotel
The Saint Hotel Charleston
The Palmetto Hotel Charleston
The Saint Hotel Charleston SC
The Palmetto Hotel Hotel Charleston

Frequently asked questions

Does The Palmetto Hotel offer free cancellation for a full refund?
Yes, The Palmetto Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Palmetto Hotel?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 40 lbs per pet. There's a charge of USD 150 per accommodation, per stay, and there's also a deposit of USD 150 per stay. Service animals are exempt from fees.
Is parking offered on site at The Palmetto Hotel?
Yes. Valet parking costs USD 55 per night.
What are the check-in and check-out times at The Palmetto Hotel?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at The Palmetto Hotel and nearby?
Have fun during the warmer months with activities such as cycling.
Are there restaurants at or near The Palmetto Hotel?
Yes, there's an onsite restaurant.
What's the area around The Palmetto Hotel like?
The Palmetto Hotel is a short 3-minute walk from Port of Charleston Cruise Terminal and 3 minutes' walk from Charleston City Market. Travelers say the local area is very central perfect for shopping.

The Palmetto Hotel Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Jane, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Postage Stamp Room
My wife and I were excited to celebrate our 51st Anniversary in Charleston. Our sons had given us a gift card to Hotels.com so we booked a room at the Palmetto Hotel in downtown Charleston. The gift card did not nearly cover room costs because it was very expensive per night but we trusted Hotels.com in providing a nice size room in a quality hotel. We could not have been more disappointed! You hardly had room to walk on each side of the bed and there was a small sofa at the end. There was a small chifforobe with just enough room to hang a few clothes but no drawers to put anything. I had to ask for two stands so we would have a place to put our suitcases. Even though the ice machine was right next to our room, I had to ask twice for an Ice Bucket. There was no Microwave and to refrigerator and no Coffee Maker. When you cut the heat on it fogged up the bathroom mirror and there was mold growing around the bathroom vent. The lighting in the bathroom was horrible. I could hardly see how to shave. Even the small shampoo and soap dispensers in the shower didn't work very well. The valet gave us bad advice on a very good restaurant when we arrived and they were about 45 minutes late bringing our vehicle when we checked out. They did refund us our Valet charges because of that but even though I complained to the hotel and Hotels.com I was given only a small token refund. I can't believe Hotels.com would charge that amount for such a poor room. We would neve stay there again!
Thomas, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dinah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jeffrey, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

wonderful quaint boutique hotel .. perfect
the staff was absolutely delightful,so courteous and helpful
Jeanne, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Anne, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Jason, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Classy hotel
We liked everything about the Palmetto: nice decor, friendly staff, comfortable and clean room, yummy complimentary drink and chocolate, and excellent breakfast options. We had dinner at the Ferry Landing, which was an easy minute walk toward the water. Will definitely consider staying here again.
Lee, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Oswaldo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Grits every morning!
Phenomenal service, atmosphere, location, and breakfast. We will be back!
Kevin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Palmetto Charleston SC
Always lovely at the Palmetto
Jon Thomas, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommend!
We stayed at Palmetto Hotel for our wedding weekend and it was an amazing staycation! Will be back
Lauren, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Douglas, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Great Short Trip
Wonderful experience with great staff. Walls are a little thin so you could hear our neighbors snoring all night. Location was perfect!
3-night trip
Verified Hotels.com guest review

8/10 Very good

Morgan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maureen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Very friendly staff…especially Anita, David and Judith…and the valet guy Monday morning…
Steven, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Great location, close to everything and friendly helpful staff.
Julie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elaina, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Barkley and Rosalee, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gary, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location
Great location, walking to everything, simple but good breakfast & bar
john, 2-night trip
Verified Hotels.com guest review

6/10 Good

Property is nice but very overpriced for what it is. The best asset of the property is the location. There are so many hotels around the same price that offer better amenities. They also charge $55 for valet on top of a $600 room rate. Just not worth it.
John, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review