When you stay at The Palmetto Hotel, you'll be in a fantastic location, just a 5-minute walk from Port of Charleston Cruise Terminal and Charleston City Market. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, Waterfront Park and College of Charleston are within a 15-minute walk. Fellow travelers love the helpful staff and overall property condition.
Languages
English
At a glance
Hotel size
45 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out time is 11:00 AM
Special check-in instructions
The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets allowed (dogs only, 2 total, up to 40 lbs per pet)*
Service animals welcome
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Secured covered onsite valet parking (USD 55 per night; includes in/out privileges)
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Free English breakfast each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Private picnics
What to do
Free use of nearby fitness center
Working away
Meeting rooms
Coworking spaces
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Free bicycle rentals
Romance packages
Facilities
Walkway to water
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Visual alarms in hallways
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
55-inch Smart TV
Digital TV channels
Streaming services
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Bathrobes and slippers
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Turndown service
Premium bedding
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Credit card charges are subject to an extra charge of 2 percent
Pets
Service animals exempt from fees
Pet deposit: USD 150 per stay
Pets are allowed for an extra charge of USD 150 per accommodation, per stay
Parking
Covered valet parking costs USD 55 per night with in/out privileges
Parking height restrictions apply
Policies
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
The Palmetto Hotel Hotel
The Saint Hotel Charleston
The Palmetto Hotel Charleston
The Saint Hotel Charleston SC
The Palmetto Hotel Hotel Charleston
Frequently asked questions
Does The Palmetto Hotel offer free cancellation for a full refund?
Yes, The Palmetto Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Palmetto Hotel?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 40 lbs per pet. There's a charge of USD 150 per accommodation, per stay, and there's also a deposit of USD 150 per stay. Service animals are exempt from fees.
Is parking offered on site at The Palmetto Hotel?
Yes. Valet parking costs USD 55 per night.
What are the check-in and check-out times at The Palmetto Hotel?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at The Palmetto Hotel and nearby?
Have fun during the warmer months with activities such as cycling.
Are there restaurants at or near The Palmetto Hotel?
Yes, there's an onsite restaurant.
What's the area around The Palmetto Hotel like?
The Palmetto Hotel is a short 3-minute walk from Port of Charleston Cruise Terminal and 3 minutes' walk from Charleston City Market. Travelers say the local area is very central perfect for shopping.
The Palmetto Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
24 Dec 2024
Jane
Jane, 1-night trip
Verified Hotels.com guest review
2/10 Poor
24 Dec 2024
Postage Stamp Room
My wife and I were excited to celebrate our 51st Anniversary in Charleston. Our sons had given us a gift card to Hotels.com so we booked a room at the Palmetto Hotel in downtown Charleston. The gift card did not nearly cover room costs because it was very expensive per night but we trusted Hotels.com in providing a nice size room in a quality hotel. We could not have been more disappointed! You hardly had room to walk on each side of the bed and there was a small sofa at the end. There was a small chifforobe with just enough room to hang a few clothes but no drawers to put anything. I had to ask for two stands so we would have a place to put our suitcases. Even though the ice machine was right next to our room, I had to ask twice for an Ice Bucket. There was no Microwave and to refrigerator and no Coffee Maker. When you cut the heat on it fogged up the bathroom mirror and there was mold growing around the bathroom vent. The lighting in the bathroom was horrible. I could hardly see how to shave. Even the small shampoo and soap dispensers in the shower didn't work very well. The valet gave us bad advice on a very good restaurant when we arrived and they were about 45 minutes late bringing our vehicle when we checked out. They did refund us our Valet charges because of that but even though I complained to the hotel and Hotels.com I was given only a small token refund. I can't believe Hotels.com would charge that amount for such a poor room. We would neve stay there again!
Thomas
Thomas, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Dec 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Dec 2024
Dinah
Dinah, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Dec 2024
Jeffrey
Jeffrey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Dec 2024
wonderful quaint boutique hotel .. perfect
the staff was absolutely delightful,so courteous and helpful
Jeanne
Jeanne, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
7 Dec 2024
Anne
Anne, 2-night trip
Verified Hotels.com guest review
8/10 Very good
7 Dec 2024
Jason
Jason, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
4 Dec 2024
Classy hotel
We liked everything about the Palmetto: nice decor, friendly staff, comfortable and clean room, yummy complimentary drink and chocolate, and excellent breakfast options. We had dinner at the Ferry Landing, which was an easy minute walk toward the water. Will definitely consider staying here again.
Lee
Lee, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Nov 2024
Oswaldo
Oswaldo, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Nov 2024
Grits every morning!
Phenomenal service, atmosphere, location, and breakfast. We will be back!
Kevin
Kevin, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Nov 2024
Palmetto Charleston SC
Always lovely at the Palmetto
Jon Thomas
Jon Thomas, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 Nov 2024
Highly recommend!
We stayed at Palmetto Hotel for our wedding weekend and it was an amazing staycation! Will be back
Lauren
Lauren, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Oct 2024
Douglas
Douglas, 2-night trip
Verified Hotels.com guest review
8/10 Very good
24 Oct 2024
Great Short Trip
Wonderful experience with great staff. Walls are a little thin so you could hear our neighbors snoring all night. Location was perfect!
Verified traveller
3-night trip
Verified Hotels.com guest review
8/10 Very good
24 Oct 2024
Morgan
Morgan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Oct 2024
Maureen
Maureen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Oct 2024
Great hotel
Very friendly staff…especially Anita, David and Judith…and the valet guy Monday morning…
Steven
Steven, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Oct 2024
Great stay
Great location, close to everything and friendly helpful staff.
Julie
Julie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Oct 2024
Elaina
Elaina, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Sep 2024
Barkley and Rosalee
Barkley and Rosalee, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Sep 2024
Gary
Gary, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Sep 2024
Great location
Great location, walking to everything, simple but good breakfast & bar
john
john, 2-night trip
Verified Hotels.com guest review
6/10 Good
22 Sep 2024
Property is nice but very overpriced for what it is. The best asset of the property is the location. There are so many hotels around the same price that offer better amenities. They also charge $55 for valet on top of a $600 room rate. Just not worth it.