6/10 Good
7 Jan 2025
Clean, nice desk people, a few issues.
This is an okay hotel but I gave this hotel a 3 rating for a couple reasons. I see here they show our dates from 12/23-26/2024. Our reservation was actually 12/24 (Christmas Eve)-27 so I'm not sure why they have the date wrong. Check in was quick and easy and both the night and morning desk people were very nice. The room size was large and the bathroom was also large however the shower water pressure was on the low side. Also, whenever the person above us walked across their room the floor would creak with every step. So maybe ask for a third floor room. The breakfast was only mediocre. The eggs tasted like real eggs (not powdered) but they only had turkey sausage as a meat and it was thinly cut and overcooked so it was dry. There is a Cracker Barrel right next to this hotel and I would recommend going there for breakfast. On check out, I told them to just e-mail me my receipt. The day after I returned home, I was shocked to see that they had charged me $42 for food from their marketplace area. The day person said I would need to talk to the manager on Monday. When I spoke with the manager she told me someone had purchased food and used our room number, but she did issue a refund. So I learned a lesson, I will now never leave a hotel without seeing the bill before I go. This hotel does have easy access to I-35 and plenty of restaurants and shops nearby. I would stay here again, but I would ask for a third floor room, eat breakfast out, and check the bill before leaving.
Verified traveller
3-night family trip
Verified Hotels.com guest review
